Aspen Auto Clinic is a premier award winning "dealership alternative" for all automotive maintenance and repairs. We are one of the fastest growing businesses in the Front Range region and proudly serve customers with quality parts, excellent service, quality team of experts and with the BEST warranty unsurpassed in this industry. Bring Aspen Auto Clinic is a premier award winning "dealership alternative" for all automotive maintenance and repairs. We are one of the fastest growing businesses in the Front Range region and proudly serve customers with quality parts, excellent service, quality team of experts and with the BEST warranty unsurpassed in this industry. Bring your car to us, we'll earn your trust! ...more
Verified CustomerGreg,
Thank you for taking my phone call last night and discussing the concerns in depth with me.
I am happy to hear the staff followed company policy when it came to the recommendations we were making. We want our customer's to see the concerns we see to justify the need for repairs on the vehicle.
I am also thankful the items with the check engine light were cleared up and you were involved in each step of that process.
In closing we here at Aspen never want a customer to feel they are held hostage by a prepaid service. If the opportunity is there to continue with your trust, we would love to serve that out. If not, I am more than happy to refund you the remaining of your prepaid card.
I invite you to involve me directly with each visit from here forward to ensure we are the best fit for you and your automotive needs.
Sincerely,
Matt
