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Auburn Chevrolet

Average Score
Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5
3.1
(8 Reviews)
100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Auburn Chevrolet is proud to a leader in our area. We offer a wide selection of vehicles and have an experienced and realiable service and parts department. Auburn Chevrolet is proud to a leader in our area. We offer a wide selection of vehicles and have an experienced and realiable service and parts department.

Categories
New Car Dealer, Auto Maintenance, Auto Repair
Contact
(253) 839-8900
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
1600 Auburn Way N Auburn, WA 98002

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Auburn Chevrolet is proud to a leader in our area. We offer a wide selection of vehicles and have an experienced and realiable service and parts department. Auburn Chevrolet is proud to a leader in our area. We offer a wide selection of vehicles and have an experienced and realiable service and parts department.

Categories
New Car Dealer, Auto Maintenance, Auto Repair
Contact
(253) 839-8900
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
1600 Auburn Way N Auburn, WA 98002

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Auburn Chevrolet is proud to a leader in our area. We offer a wide selection of vehicles and have an experienced and realiable service and parts department. Auburn Chevrolet is proud to a leader in our area. We offer a wide selection of vehicles and have an experienced and realiable service and parts department.

Categories
New Car Dealer, Auto Maintenance, Auto Repair
Contact
(253) 839-8900
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
1600 Auburn Way N Auburn, WA 98002
All Departments' Reviews
Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5
3.1
(8 Reviews)

LS
gravatar
Lisa S.
Auburn, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/04/2016
Category: Sales
Buyers beware of used Canadian purchases
My husband and I bought a beautiful 2015 from a salesman named Fred with 23000 miles on a used GMC Yukon last year in July 2015.  We had just had a baby and needed to get a bigger vehicle.  We overall thought that we made a good decision and had fair dealings with the dealership. We checked our list asked for a fair trade on our vehicle, no accidents on the vehicle, asked to see the car fax and asked to verify it was an American made vehicle from around our area.  All the questions were asked and responded to by our salesman.  What we didn't know is that we were not shown the complete car fax and that our car was from Canada. The way we found out was from the GMC dealer that the vehicle was also in an accident to.  Triple strikes now and more lies.  
This was just after a couple months our poor vehicle started showing signs of rust and wiring worn and other noticeable parts wear and tear that were abnormal. We had it serviced at the GMC dealer and were told per the GMC build sheet it was not American, it had completely been driven in Canada and that the rust damage was like a cancer and would keep spreading.  We called Fred several times without a return call and asked to talk to the GM and no response.  I even sent and dropped by a certified letter asking for help to get out money back from the trade of 8000 down payment as well as some upgrades we purchased and nothing.  The finance and used car manager after I tried to talk to someone finally offered to help me from my persistence. At the end nothing worked to replace out $50000 vehicle on the lot or new that might work and still be in out payment zone.  I had to move on and seek another dealer to step up and help and finally another Chevy dealer nearby did.  We then hired an attorney to address the issue with a letter and again no help from the dealer.  They just had their legal council basically send a letter to us the consumer to buzz off you were told these things from their salesman.  We now have to go to court to be heard I just can't stand down and let others be lied to and harmed to make a car deal.  Integrity and honesty is everything and they missed the mark big time.  The sad thing is I am in customer service and sales as well two of my clients dealt with the same
Sales man and were lied to as well but were smart enough not to buy.  We have thousands lost due to this situation and now no equity from our large down eighther.  I hope this will help someone else to see the build sheet and complete car fax all pages.  The dealership was good to deal with when they wanted the sale but the after sale service was no good.  Warning do not buy a Canadain made vehicle they buy them dirt cheap and resell to us make a big profit that comes with a price to pay from salt damage.  Beware
Not Recommended
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