Review for Auto Body of Tyson's Corner
Sean H. on 09/03/2015
Sean said it took way too long for the work to be completed. He asked them for a loaner vehicle and he should not have asked for one. It took over a month to finish, but his vehicle looks great. They did not go above and beyond to accommodate him. He mentioned he believes he was quoted three weeks or so for the work to be completed, but it ended up being about two weeks more than originally thought. This business ordered so many parts and they were slowly coming in. He did not talk with them about the estimate, he did not have a part in it, but they were very professional in every way. They need to be more enthusiastic, caring and go above and beyond. It might be his character, but it did not bother him. It was a great experience and it was good, but it still took longer than he would have liked.
Service Date: 08/31/2015
Review Created: 09/03/2015
This review was collected via phone interview by Customer Research Inc.