Review for Auto Body of Tyson's Corner
Cynthia W. on 03/25/2016
Spoke with Floyd. He said they were friendly and they looked over his vehicle very well. They gave a fair estimate and promised that they could fix what they found. The customer service was great. They showed that they were happy to see him and demonstrated that they wanted to help. They replaced a part that blended in well with everything else, which was really great. He received an email and a text, letting him know they had received the parts and would be working on it. The estimated time for completion of the repairs was not changed. The person that prepared the estimate was underneath the vehicle looking up and around, making sure he accounted for everything. They were helpful and friendly, so he could not ask for more. It was as if he were speaking with family. This facility is in a very convenient location. He would recommend them to any of his friends. They were able to keep expenses down and did not need to rent a vehicle because it was so close to Metro.
Service Date: 03/22/2016
Review Created: 03/25/2016
This review was collected via phone interview by Customer Research Inc.