96% Would Recommend
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Review for Auto Care East Inc
STEPHANIE R. on 05/27/2012
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Overall Rating 1/5rating 1rating 1rating 1rating 1
I felt ripped off. I was given one price when I left the car there and another when I picked it up. I should have been called to tell me if there was a change. They knew the make, model, and year of my car days before I came for a new battery and they should have known what was involved instead of hiking the charge an extra $75 when I had no choice because they had to move the seat to get to it. I felt ripped off. Also, I was hanging around the neighborhood in the heat waiting for the call that the car was ready and they were too busy to call me. the amount of time it took was the same as the estimate and I felt I should NOT have been charged an extra $75.
I was greatly disappointed because I had planned to make an appointment for my inspection, and to come back for other maintenance when needed. By the way, I don't like being called "sweetie" and complimented on my accessories because it doesn't lessen the fact that I felt ripped off.
Vehicle: Porsche Cayenne
Service Date: 05/25/2012
Review Created: 05/27/2012 12:52 PM