98% Would Recommend
Latest Review 10 days ago
DAVID C. on 08/11/2017
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"opinion"
I feel that you will not do unneeded things - thus lowering the cost. However, your charges for needed service are higher than I like.
Vehicle: Ford Taurus
Service Date: 08/04/2017
Review Created: 08/11/2017 01:32 PM
James H. on 07/28/2017
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James said he would recommend this business for service.
Vehicle: Toyota Camry
Category: Service
Service Date: 07/13/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
TIM S. on 05/07/2017
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"Title?"
Good folks. Always a quality job.
Vehicle: Ford Expedition
Service Date: 05/05/2017
Review Created: 05/07/2017 07:49 AM
Ryan D. on 04/29/2017
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Ryan said this business has been really good to them, but he had to take the vehicle back a second time to get it properly fixed.
Vehicle: Toyota Camry
Category: Service
Service Date: 04/26/2017
Review Created: 04/29/2017
This review was collected via phone interview by Customer Research Inc.
Gabriel V. on 04/25/2017
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Gabriel said the business was very helpful and very fast.
Vehicle: Toyota Pickup
Category: Service
Service Date: 04/04/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
Daniel M. on 04/11/2017
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Daniel said he would recommend this business.
Vehicle: Ford RV Cutaway
Category: Service
Service Date: 04/07/2017
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
Justin M. on 03/28/2017
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Justin said their service is pretty good but he had to take his vehicle back.
Vehicle: Toyota Camry
Category: Service
Service Date: 03/20/2017
Review Created: 03/28/2017
This review was collected via phone interview by Customer Research Inc.
SHERI H. on 08/31/2016
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"Love the fair prices and friendly service."
I really appreciate this business, but I did not appreciate that someone who smoked was clearly in my vehicle. There was such a strong odor, I had to air it out for a couple of days. I would still come back, but maybe if employees smoke, they shouldn't be the ones moving vehicles.
Vehicle: Chevrolet Equinox
Service Date: 08/26/2016
Review Created: 08/31/2016 01:12 PM
Jack S. at Auto Care Plus responded on 09/09/2016

Thank you Sheri for your review.  We are glad to hear that you are happy with our service.   But we were sorry to hear that you smelled smoke in your vehicle after it was serviced and we apoligize for any inconvenience.  We do appreciate the fact that you brought it to our attention so that it we could remedy the situation.  Above all else, providing customers with an excellent experience at our shop is our main goal.

We do appreciate your business.
Thank you
Jan & Jack

Gail C. on 08/23/2016
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Gail said she would recommend the business for service.
Vehicle: Mitsubishi Galant
Category: Service
Service Date: 08/15/2016
Review Created: 08/23/2016
This review was collected via phone interview by Customer Research Inc.
Niyi L. on 06/25/2016
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Niyi said the service at this business is very reliable and he would recommend them. Sometimes he would like a better estimate of when the vehicle would be ready. He likes taking his vehicle here
Vehicle: Toyota Camry
Category: Service
Service Date: 06/21/2016
Review Created: 06/25/2016
This review was collected via phone interview by Customer Research Inc.
Vanessa C. on 06/22/2016
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Vanessa said the business made repairs on her vehicle that they weren't authorized to do but they made it ok.
Vehicle: Nissan Sentra
Category: Service
Service Date: 06/16/2016
Review Created: 06/22/2016
This review was collected via phone interview by Customer Research Inc.
MARK M. on 04/24/2016
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"Smog check"
Had a smog check done here. Very good communication and description of what needed to be fixed.
Vehicle: Chrysler 300M
Service Date: 04/22/2016
Review Created: 04/24/2016 01:24 PM
MARGARET N. on 03/26/2016
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"REVIEW"
VERY SATISFIED
Vehicle: Honda Accord
Service Date: 03/25/2016
Review Created: 03/26/2016 08:33 PM
PATRICIA H. on 02/03/2016
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"Vehicle Service"
Very fair shop. They did not try to sell me something I did not need. I feel they are very honest.
Vehicle: Toyota Camry
Service Date: 02/03/2016
Review Created: 02/03/2016 08:34 PM
CHARLES D. on 01/30/2016
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"Rough idle"
Had alternator replaced now vehicle has rough idle both cold and hot.
Vehicle: Ford Explorer
Service Date: 01/28/2016
Review Created: 01/30/2016 12:03 PM
Jack S. at Auto Care Plus responded on 02/01/2016

Hello Charles,

Thank you for repsonding with your review. 
Sorry to see that you are having problems with the idle on the Explorer.  We do warranty the work that we do with NAPA'S 24MO/24K MILE NATIONWIDE PEACE OF MIND WARRANTY.  So please do not hesitate to call us and make an appointment so we can resolve the problem you are having.

Sincerely,

Jack

Moises C. on 01/30/2016
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Moises said this business is good.
Vehicle: Ford Freestar
Category: Service
Service Date: 01/27/2016
Review Created: 01/30/2016
This review was collected via phone interview by Customer Research Inc.
GEORGE W. on 11/12/2015
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"Jack and Jan were great keeping me apprised on status of work done on my Toyota Avalon."
Made task of getting my 1997 Toyota Avalon in smog compliance less stressful. Price to diagnose smog issue was a little on the high side. Overall cost to replace catalytic converter to fix the problem was reasonable.
Vehicle: Toyota Avalon
Service Date: 11/11/2015
Review Created: 11/12/2015 08:51 AM
Cliff N. on 10/23/2015
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Cliff said he has already recommended this business to four other people.
Vehicle: Toyota Camry
Category: Service
Service Date: 09/29/2015
Review Created: 10/23/2015
This review was collected via phone interview by Customer Research Inc.
Diego B. on 09/30/2015
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Diego said this business was very helpful with very good service.
Vehicle: Nissan 350Z
Category: Service
Service Date: 09/28/2015
Review Created: 09/30/2015
This review was collected via phone interview by Customer Research Inc.
JAMES P. on 09/28/2015
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"Car runs great but . . . . . ."
Our Toyota performs good and smooth now but one thing Auto Care staff forgot to do, was replace the heater core. I specifically mentioned that there was issue with heater core. hhmmm . ....
Vehicle: Toyota Camry
Service Date: 09/16/2015
Review Created: 09/28/2015 12:42 PM
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