Thank you Sheri for your review. We are glad to hear that you are happy with our service. But we were sorry to hear that you smelled smoke in your vehicle after it was serviced and we apoligize for any inconvenience. We do appreciate the fact that you brought it to our attention so that it we could remedy the situation. Above all else, providing customers with an excellent experience at our shop is our main goal.
We do appreciate your business.
Jan & Jack
Thank you for repsonding with your review.
Sorry to see that you are having problems with the idle on the Explorer. We do warranty the work that we do with NAPA'S 24MO/24K MILE NATIONWIDE PEACE OF MIND WARRANTY. So please do not hesitate to call us and make an appointment so we can resolve the problem you are having.