ReScore Reviews™ (2)

ReScore
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
99% Would Recommend
Latest Review 3 days ago
Ron S. on 09/19/2017
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Spoke with Debbie. She said this business always does a good job.
Vehicle: Mazda MPV
Category: Service
Service Date: 09/14/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Rick S. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rick said Mike, Jim and the staff are the best. They're professional, very good and thorough. The prices are fair and they don't mark up parts.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 09/14/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
LORI K. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank you Auto Tech, job well done..Again!"
I had my 1988 Jeep Grand Cherokee serviced like I have for many years. Everything was addressed and serviced with quality work. The staff manager Jim Thomas is always a pleasure to work with and I would recommend Auto Tech for all auto related issues.
Vehicle: Jeep Grand Cherokee
Service Date: 09/13/2017
Review Created: 09/15/2017 07:41 AM
DERICK M. on 09/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Competent diagnosis, thorough repairs, and friendly service"
My 2005 diesel van has been a "frequent dyer", but fortunately never when I have had to rely on it. Mostly it has been electrical problems, and I think AutoTech finally found the root cause. It seems there was a high resistance connection in the charge/discharge paths to the alternator/battery. This had a profound affect on the longevity for both alternator and battery. Of course we shall see over the long run, but my money's on the diagnosis and the bad connection.
Vehicle: Ford Econoline Wagon
Service Date: 09/13/2017
Review Created: 09/14/2017 03:00 PM
Sherri W. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sherri said she has been going to the business for years and the staff provide good service.
Vehicle: Toyota RAV4
Category: Service
Service Date: 09/06/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
JEANNINE B. on 09/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"DEPENDABLE SERVICE, KINDNESS, EFFICIENCY"
DEPENDABLE SERVICE, KINDNESS, EFFICIENCY
Vehicle: Subaru Impreza Sedan
Service Date: 09/06/2017
Review Created: 09/10/2017 03:13 PM
Bob J. on 08/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bob said the employees were courteous. They were helpful in providing good service.
Vehicle: Toyota Camry
Category: Service
Service Date: 08/24/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
John W. on 08/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said that Jim is awesome and he would recommend this business.
Vehicle: Ford F-150
Category: Service
Service Date: 08/21/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
TONY N. on 08/24/2017
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"Great people, From the guys in the front, Jim, Mike, to the guys that turn the wrenches in the shop, Steve, Diesel, I don't know all their names"
Honest advise, honest repairs, a well ran shop. it's nice to find a shop you can trust not to sell you on repairs you don't have to do.
Vehicle: INFINITI QX4
Service Date: 07/27/2017
Review Created: 08/24/2017 03:30 PM
Mike L. at Auto Tech Plaza responded on 08/26/2017

Thanks for trusting us Tony, we hope to keep up good work for you.

Harvey S. on 08/19/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Harvey said he took his vehicle to the business to have his oil changed. He also provided the oil he wanted to have put in his vehicle. They did not do what he had asked and put in a different oil into his vehicle.
Vehicle: Dodge Dakota
Category: Service
Service Date: 08/15/2017
Review Created: 08/19/2017
This review was collected via phone interview by Customer Research Inc.
Mike L. at Auto Tech Plaza responded on 08/26/2017

Sorry about the communication error Harvey, we hope to regain your trust on the next visit.

Krysta R. on 08/14/2017
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Krysta said she has used this business before, and she has found that she is happy with the service.
Vehicle: Ford Explorer
Category: Service
Service Date: 08/09/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Kristen S. on 08/14/2017
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Kristen said the service was pretty good. The employees took a good amount of time working on her vehicle and everything seems to be working well.
Vehicle: Ford Explorer
Category: Service
Service Date: 08/10/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
NAOMI L. on 08/08/2017
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"The people who worked on my car did it respectfully and work confidently to resolve my car quickly. Since I am handicapable I need my car quickly as I have no other transportation available to use as I use a scooter to get around."
Great service.
Vehicle: Dodge Grand Caravan
Service Date: 07/28/2017
Review Created: 08/08/2017 05:11 PM
Mike L. at Auto Tech Plaza responded on 08/26/2017

Glad we could be of service Naomi!

Donner B. on 08/07/2017
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Donner said this business takes care of him and they do a great job.
Vehicle: Toyota Pickup
Category: Service
Service Date: 08/03/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
David M. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said this business did what they said they were going to do and they had a good attitude. He said they are very professional. They do a good job and he keeps going back.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 08/02/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
JOHN C.T. M. on 08/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
The work done on my motorhome was excellent. The service personnel were great to work with. I will be taking my motorhome back for service when it is time.
Vehicle: Dodge Challenger
Service Date: 08/03/2017
Review Created: 08/05/2017 08:44 AM
Mike L. at Auto Tech Plaza responded on 08/26/2017

Thanks for trusting us John!

BILL S. on 08/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The place to go for service."
You can always count on the expertise and professionalism of the folks at Auto Tech Plaza.
Vehicle: Toyota Sequoia
Service Date: 08/03/2017
Review Created: 08/05/2017 03:35 AM
Mike L. at Auto Tech Plaza responded on 08/26/2017

Hey Bill,

Thank you! we apprecite your business.

James H. on 08/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said the business did everything he expected.
Vehicle: Nissan Quest
Category: Service
Service Date: 07/31/2017
Review Created: 08/02/2017
This review was collected via phone interview by Customer Research Inc.
Mike L. at Auto Tech Plaza responded on 08/26/2017

Glad we perform up to our standards,

Thanks James

BILL M. on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Getting my a.c. fixed."
See you Wednesday morning to get my a.c. fixed.
Vehicle: Honda Element
Service Date: 07/10/2017
Review Created: 08/01/2017 01:44 AM
Mike L. at Auto Tech Plaza responded on 08/26/2017

Cool, or should we say it will be after!

-Mike

MARY M. on 07/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thorough service and complete care"
Jim, Mike and the entire crew are knowledgeable and professional
Vehicle: Jeep Liberty
Service Date: 07/26/2017
Review Created: 07/31/2017 08:20 PM
Mike L. at Auto Tech Plaza responded on 08/26/2017

Thanks Mary!

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