Automotive Experts of Maple Valley


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

231 Reviews

98% Would Recommend
Latest Review 29 days ago
Ken P. on 11/11/2016
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Ken said the business is close to his home. They provide a ride home, if needed and the service is excellent.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 10/28/2016
Review Created: 11/11/2016
This review was collected via phone interview by Customer Research Inc.
Carol S. on 10/22/2016
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Carol said the business has always provided excellent service. She has been a long time customer for over twenty years.
Vehicle: Volkswagen New Beetle
Category: Service
Service Date: 10/19/2016
Review Created: 10/22/2016
This review was collected via phone interview by Customer Research Inc.
Deanna P. on 10/17/2016
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Deanna said the business was willing to get her in. They are friendly and had no problems with her taking her dogs in. They got her in and out. The staff was great and their prices were reasonable.
Vehicle: Kia Soul
Category: Service
Service Date: 10/13/2016
Review Created: 10/17/2016
This review was collected via phone interview by Customer Research Inc.
Richard K. on 10/17/2016
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Richard said his overall experience was excellent. He has been using them for years and they have always been top notch. He would like to thank them for always doing a good job.
Vehicle: Chrysler Sebring
Category: Service
Service Date: 10/13/2016
Review Created: 10/17/2016
This review was collected via phone interview by Customer Research Inc.
Paul R. on 10/15/2016
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Paul said this business was really good at providing service. Even just sitting in the facility and listening to the employee discuss other vehicles with customers made him think they really knows what they are doing. He would absolutely recommend them. He will be going back with his other vehicles rather than going to his other business that he has been with for 6 years. He would like to thank the employee who dealt with him early Tuesday morning. He believes his name was Rich.
Vehicle: Ford Escape
Category: Service
Service Date: 10/11/2016
Review Created: 10/15/2016
This review was collected via phone interview by Customer Research Inc.
Jeanna E. on 10/14/2016
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Jeanna said the business is friendly, follows through on what they said they were going to do and is trustworthy.
Vehicle: Nissan Rogue
Category: Service
Service Date: 10/11/2016
Review Created: 10/14/2016
This review was collected via phone interview by Customer Research Inc.
James K. on 10/06/2016
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"RAV4 Timing chain and water pump/thermostat replacement"
They did the job as required and in a timely manner. My only complaint would be that the mark-up on parts was padding the bill. $13.95 for antifreeze, $15.54 for a water pipe O ring, and $14.99 for a pair of wiper blades. Really? Those items could be purchase for half that amount at O'Reilly's Auto parts. My wife and I spent $1800 in a week on automotive work there. They do good work, but it's expensive!
Vehicle: Toyota RAV4
Service Date: 09/30/2016
Review Created: 10/06/2016 03:25 PM
Russell B. on 10/05/2016
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Russell said they were fine. They fixed his vehicle.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 09/26/2016
Review Created: 10/05/2016
This review was collected via phone interview by Customer Research Inc.
Chuck M. on 10/03/2016
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Chuck said this business was pretty quick and pretty good. He went to a few other facilities for repair but they were $100 to $150 more expensive than this business.
Vehicle: Ford Ranger
Category: Service
Service Date: 09/29/2016
Review Created: 10/03/2016
This review was collected via phone interview by Customer Research Inc.
Kristi F. on 09/17/2016
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Kristi said she enjoyed going to this business.
Vehicle: Ford Escape
Category: Service
Service Date: 09/14/2016
Review Created: 09/17/2016
This review was collected via phone interview by Customer Research Inc.
Jennifer H. on 09/17/2016
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Jennifer said the business is great, and they were able to do everything needed.
Vehicle: Toyota Highlander
Category: Service
Service Date: 09/14/2016
Review Created: 09/17/2016
This review was collected via phone interview by Customer Research Inc.
Karla W. on 09/16/2016
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"Great service"
Always get me in right away and out quickly
Vehicle: Cadillac SRX
Service Date: 09/14/2016
Review Created: 09/16/2016 03:11 PM
Tania M. on 09/12/2016
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Tania said the business completed the work on her vehicle quickly, and correctly.
Vehicle: Audi A4
Category: Service
Service Date: 09/09/2016
Review Created: 09/12/2016
This review was collected via phone interview by Customer Research Inc.
Jason H. on 09/12/2016
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Jason said he has used this business off, and on for a long time. They are good. He drives from Puyallup to use them.
Vehicle: Chevrolet Blazer
Category: Service
Service Date: 09/09/2016
Review Created: 09/12/2016
This review was collected via phone interview by Customer Research Inc.
Roger H. on 09/12/2016
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Roger said he likes the business because they do good work.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 09/08/2016
Review Created: 09/12/2016
This review was collected via phone interview by Customer Research Inc.
Jeremie F. on 09/08/2016
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"Get service"
There great
Vehicle: Chevrolet Silverado
Service Date: 09/07/2016
Review Created: 09/08/2016 09:29 PM
Serina V. on 08/31/2016
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"Friendliness and time!"
Every time I get there for my oil change they get my car in almost immediately, and I'm only there for maybe 30 mins. Love it!
Vehicle: Honda Pilot
Service Date: 08/30/2016
Review Created: 08/31/2016 05:40 AM
Mark A. on 08/29/2016
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Mark said he used this business before. He likes the service. He would recommend this business for service.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 08/25/2016
Review Created: 08/29/2016
This review was collected via phone interview by Customer Research Inc.
ERIN C. on 08/25/2016
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"Gem of an automotive repair shop!"
So happy I found Rich and the team at Automotive Experts of Maple Valley! Not only do I 100% trust them to do an honest job, but their service is top notch, friendly, and fast! I've taken my car there for two issues that my dealer had previously seen and "fixed", both of which were over $1,000 cheaper and actually got fixed! Plus, have had my oil changed there -- and when they say it's $24.95, that's EXACTLY what you pay...not like the other guys up the street that then tack on a million other charges and you leave with a $120 oil change later!
Honestly can't praise this company enough and so glad I found them!
Vehicle: BMW X3
Service Date: 08/23/2016
Review Created: 08/25/2016 08:31 AM
Ryan M. on 08/25/2016
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Ryan said this business got the job done.
Vehicle: Saturn SL2
Category: Service
Service Date: 08/04/2016
Review Created: 08/25/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 41 - 60 of 231 in total