B & B Auto Service Inc


Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

226 Reviews

99% Would Recommend
Latest Review 3 days ago
Raymond S. on 06/21/2017
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Raymond said they did a great job and he loves this facility.
Vehicle: Ford Explorer
Category: Service
Service Date: 06/02/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
Pearl K. on 06/14/2017
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Pearl said she has been a customer of this business for several years and her experience has always been really good. They have great guys on staff who are always cheerful and happy to see her.
Vehicle: Chrysler Town
Category: Service
Service Date: 05/22/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Catherine D. on 06/14/2017
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Catherine said she is very happy with this business.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 05/19/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
ERWIN B. on 06/13/2017
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"Great service!!"
Lonnie is always accommodating-- there are times I can see he is super busy, but always makes me feel I'm important--even if he can't get to me right away, he tries to work me in as quick as possible. I never question the work of B&B garage because it's always right- never disappointed
Vehicle: Chevrolet Corvette
Service Date: 06/06/2017
Review Created: 06/13/2017 06:35 PM
Victoria W. on 06/10/2017
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Spoke with Gerry. He said this business does good work, which is why he's been dealing with them for 7 years now.
Vehicle: Honda Odyssey
Category: Service
Service Date: 06/05/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
Mike H. on 06/09/2017
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Mike said he was pleased with the business and everything went smoothly.
Vehicle: Saturn SL2
Category: Service
Service Date: 06/02/2017
Review Created: 06/09/2017
This review was collected via phone interview by Customer Research Inc.
PATTY M. on 06/08/2017
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" B B Auto Service is Great!"
B B Auto Service is amazing! The staff is very friendly and knowledgeable. The time getting my vehicle in and out has been very quick every time.
The prices for their services are very competitive and fair.
I will be back!
I highly recommend this shop to everyone! ⭐️⭐️⭐️⭐️⭐️
Vehicle: Dodge Grand Caravan
Service Date: 06/06/2017
Review Created: 06/08/2017 09:06 AM
David C. on 06/06/2017
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David said their service was the best.
Vehicle: GMC Sierra
Category: Service
Service Date: 05/30/2017
Review Created: 06/06/2017
This review was collected via phone interview by Customer Research Inc.
Robert E. on 05/23/2017
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Robert said Lonnie was very helpful at the business. He took his vehicle in because there was a transmission fluid leak, and they told him to take it to the dealership because it was still under warranty.
Vehicle: Ford Pickup
Category: Service
Service Date: 05/19/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
KIM H. on 05/22/2017
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"I wouldn't go anywhere else"
The staff is not only friendly, fair, and knowledgeable, but I feel as if I have known them all my life. I never feel taken advantage of or dismissed when working with them. I would, and do, recommend this shop to everyone I know.
Vehicle: Chrysler PT Cruiser
Service Date: 05/16/2017
Review Created: 05/22/2017 12:26 PM
Bud S. on 05/22/2017
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Spoke with Linda. She said they have always been very satisfied, liked and had good luck with them.
Vehicle: Ford Five Hundred
Category: Service
Service Date: 04/28/2017
Review Created: 05/22/2017
This review was collected via phone interview by Customer Research Inc.
GERRY V. on 05/20/2017
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"prompt service"
car would not start had it towed in starter not working fixed same day extra parts warranty provided by shop saved alot of money
Vehicle: Hyundai Santa Fe
Service Date: 05/16/2017
Review Created: 05/20/2017 04:40 AM
Steve D. on 05/20/2017
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Spoke with Kathy. She said she has always been satisfied with this business.
Vehicle: Buick Regal
Category: Service
Service Date: 05/16/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
JASON O. on 05/17/2017
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"I Trust no other shop in Jefferson County!"
What really makes " Having to take the car to the shop" experience is the great service, the Honest service and the fair price! I have been a customer of B&B for over 10 years. Their Automotive specialists are top notch and Lony is such a nice guy he once saved my cat out a tree then fixed our car all in the same hour! The shop guys colored a picture of the Easter bunny for my daughter, and she loved it( Now on my fridge).. The team at B&B always go the extra mile for your safety, they even like dogs and the environment and stuff!!! A great asset to the community.!
Vehicle: Chevrolet Pickup
Service Date: 05/15/2017
Review Created: 05/17/2017 07:47 AM
Lony J., Service Advisor at B & B Auto Service Inc responded on 05/22/2017

I do not remember saving the cat, but having great customers like the Owens family makes it worth coming in each day. Good people and good customers. Thanks for the laugh.

KELLY B. on 05/12/2017
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"Unexpected replacemebt"
Great job and fast!
Vehicle: Honda Odyssey
Service Date: 05/10/2017
Review Created: 05/12/2017 03:35 PM
MARK H. on 05/12/2017
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"Shocks and Tune-up"
Lonny took care of us, showed us the problem and fixed it. My trusted mechanic for years.
Vehicle: Mazda Tribute
Service Date: 05/10/2017
Review Created: 05/12/2017 01:51 PM
KELLY P. on 05/10/2017
Recommended badge inactive Recommended
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"Cordial and procession "
Always excellent service.
Vehicle: Ford Focus
Service Date: 05/08/2017
Review Created: 05/10/2017 04:43 PM
Shon H. on 05/10/2017
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Shon said this business always does a good job and they have good prices.
Vehicle: Toyota Matrix
Category: Service
Service Date: 05/08/2017
Review Created: 05/10/2017
This review was collected via phone interview by Customer Research Inc.
Gerald F. on 05/10/2017
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Spoke with Wanda. She said the staff was very friendly, and personable. They knew what they were doing.
Vehicle: GMC Terrain
Category: Service
Service Date: 05/08/2017
Review Created: 05/10/2017
This review was collected via phone interview by Customer Research Inc.
Corey B. on 05/08/2017
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Corey said this business got him in and out in a timely manner and they got his vehicle repaired.
Vehicle: Ford Pickup
Category: Service
Service Date: 05/04/2017
Review Created: 05/08/2017
This review was collected via phone interview by Customer Research Inc.
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