Bay Automotive


Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

797 Reviews

92% Would Recommend
Latest Review 13 days ago
ANGELA D. on 02/15/2017
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"Got my car back not just on time but early!"
Quick professional and quality work
Vehicle: HONDA CIVIC SDN
Category: Service
Service Date: 02/09/2017
Review Created: 02/15/2017 07:01 AM
LARRY C. on 02/14/2017
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"Stand by their word"
I chose this place based on their reviews compared to the other companies. Had rear end damage. Was told two days and it took two days. And the work was great. Plus a lifetime warranty.
Vehicle: HONDA ACCORD SDN
Category: Service
Service Date: 02/10/2017
Review Created: 02/14/2017 07:50 PM
JOHN C. on 02/11/2017
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"Completes work on time."
Very reliable and professional. Have used Bay several times, my go to place.
Vehicle: HONDA ODYSSEY
Category: Service
Service Date: 01/20/2017
Review Created: 02/11/2017 03:44 PM
JAMES J. on 02/11/2017
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"body repaire"
the work was excellent and finished on time.
Vehicle: TOYOTA VENZA
Category: Service
Service Date: 01/31/2017
Review Created: 02/11/2017 10:49 AM
VERA R. on 02/10/2017
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"the employees are awesome, esp. Cindy, she greets you with a warm smile, and that means a lot when you are not having a goof day!!!!!!"
you guys were very totalk to and very efficient, and my care looks excellent!!!!!!
Vehicle: INFINITI G35 SEDAN
Category: Service
Service Date: 02/02/2017
Review Created: 02/10/2017 07:22 AM
LYDDY M. on 02/08/2017
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"Honest and Friendly Staff!"
After an accident on the I-64, my insurance company contacted Bay Automotive. To my surprise, they quickly contacted me to scheduled an appointment to assess the damages to my car. They were very friendly and very up-front by pointing out cost for damages to the outside, with possible damages to the inside. Sure enough, once they removed the outside pieces, only a few of what could have been damaged, was damaged. Honesty has a value. Especially, when female and dealing with automotive repair for the first time. I would highly recommend Bay Auto.
Vehicle: FORD MUSTANG
Category: Service
Service Date: 01/31/2017
Review Created: 02/08/2017 07:30 AM
ALSTON M. on 02/07/2017
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"Personal customer service"
When I had my auto incident I was crushed. What made it tolerable was that I knew insurance would want me to use Bay and having been there before I was confident I would have my auto returned in pre-incident condition. It was and it was vacuumed and cleaned inside. That was indeed a cherry on top!
Vehicle: HYUNDAI SONATA
Category: Service
Service Date: 02/06/2017
Review Created: 02/07/2017 05:14 PM
ADEEL A. on 02/07/2017
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"Quality service as promised"
My car needed a new front fender and grill, it looks as good as new after Bay Auto did their work...
Vehicle: NISSAN ALTIMA
Category: Service
Service Date: 02/03/2017
Review Created: 02/07/2017 05:04 PM
KENNITA B. on 01/31/2017
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"Mrs baker "
Excellent customer service and quick turnaround
Vehicle: INFINITI M37
Category: Service
Service Date: 01/27/2017
Review Created: 01/31/2017 06:38 PM
WESLEY M. on 01/31/2017
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"Excellent service and in a fast manor"
The gentleman that helped me was very informative, and the whole visit overall was excellent. The repair was great, couldn't even tell someone hit it.
Vehicle: NISSAN ALTIMA
Category: Service
Service Date: 01/27/2017
Review Created: 01/31/2017 05:05 PM
Anthony E. on 01/27/2017
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"Great Service"
Everytime I have visited this location, the staff is very friendly. They have always explained the services in great detail that were needed and never tried to overcharge me. I'm grateful to do business with them!!
Service Date: 01/27/2017
Review Created: 01/27/2017 05:39 AM
Cindy C. on 01/23/2017
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"Excellent Customer Service"
My Chevy has some serious issues and I took it in and spoke with Candace. She was extremely helpful.. I am having several things repaired on my car and Candace explained (more than once) all of the options available to me. I wish everyone was that helpful. I may have just found a future place to have my car repairs done.. Thank You Candace!!
Service Date: 01/23/2017
Review Created: 01/23/2017 03:13 PM
Carol S. on 01/23/2017
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"The customer services"
I was very pleased
Service Date: 01/16/2017
Review Created: 01/23/2017 07:10 AM
Cynthia C. on 01/21/2017
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"Wonderful Customer Service"
Candice was extremely knowledgeable and helpful in dealing with my automotive problems. I wish all businesses had employees like her. Thanks again for the help - it was greatly appreciated!!
Service Date: 01/21/2017
Review Created: 01/21/2017 09:15 AM
CAROL S. on 01/17/2017
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"The customer services"
I had a wonderful experience everything's was taken care of...
Vehicle: HYUNDAI ELANTRA
Category: Service
Service Date: 01/16/2017
Review Created: 01/17/2017 06:22 PM
JODI D. on 01/15/2017
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"Customer service. "
Ray was professional and courteous.
Vehicle: KIA SOUL
Category: Service
Service Date: 01/02/2017
Review Created: 01/15/2017 09:14 AM
PERLITA E. on 01/13/2017
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"Repair on my card"
I was kept informed when my car would be ready. The work is excellent. Can't tell where it was damaged. Glad I know where to take my car from now on. Thanks!!!!!
Vehicle: KIA SORENTO
Category: Service
Service Date: 01/06/2017
Review Created: 01/13/2017 06:26 PM
MILTON R. on 01/13/2017
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"timely repair service."
estimate accurate and fair.
Vehicle: LINCOLN TOWN CAR
Category: Service
Service Date: 01/05/2017
Review Created: 01/13/2017 05:11 AM
KRYSTA S. on 01/05/2017
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"Quick and Painless"
I was in an accident and they're an on your side place with nationwide. They were done two days earlier than expected :D
Vehicle: HYUNDAI ELANTRA
Category: Service
Service Date: 12/28/2016
Review Created: 01/05/2017 07:50 PM
LACIE W. on 01/05/2017
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"Amazing. "
The team was polite I was able to drop my car off in a timely manner. My car was also finished ahead of schedule.
Vehicle: NISSAN ALTIMA
Category: Service
Service Date: 12/28/2016
Review Created: 01/05/2017 07:47 AM
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