Baytown Auto Collision Center

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

468 Reviews

96% Would Recommend
Latest Review 3 months ago

Review for Baytown Auto Collision Center
Elsa P. on 10/30/2012
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Elsa said the work isn't finished yet. They still had to order a sensor cover and repair a crinkled door. The repairs were supposed to take 2 weeks, but took 1 month and aren't done. The staff was really nice. The staff didn't return 2 calls she made. They didn't realize a part was missing, because there was a lack of communication between the parts department and this business. She said it might have had something to do with them not being familiar with Nissans. For these reasons, she won't recommend them. The tow truck guy talked them into bringing their vehicle to this business.
Category: Collision
Service Date: 10/23/2012
Review Created: 10/30/2012
This review was collected via phone interview by Customer Research Inc.