Baytown Auto Collision Center


Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

468 Reviews

96% Would Recommend
Latest Review 5 months ago

Review for Baytown Auto Collision Center
Carolyn O. on 04/25/2011
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Carolyn said she gives a 3 rating when it comes to her satisfaction with the overall experience because someone was supposed to call her back. However, no return calls were done. It ended up being about a week longer to get her vehicle back and some of the reasons for the delay includes ordering parts and painting a part. She's not satisfied with the way she was informed nor with this business communication because no return calls were done. She suggests to improve on customer communications.
Category: Collision
Service Date: 04/20/2011
Review Created: 04/25/2011
This review was collected via phone interview by Customer Research Inc.