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Beaverton Toyota

Average Score
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
3.5
(66 Reviews)
-57
Write a Review
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Score Details

5 stars
57%
4 stars
3%
3 stars
1%
2 stars
6%
1 star
31%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-57
Net Promoter Score ®

Business Details

About

We are a pressure-free environment and will suggest the vehicles that will best meet your lifestyle and budget. Beaverton Toyota is committed to serving you even after signing the last dotted line. We are a pressure-free environment and will suggest the vehicles that will best meet your lifestyle and budget. Beaverton Toyota is committed to serving you even after signing the last dotted line.

Categories
New Car Dealer, Auto Repair, Auto Maintenance
Contact
(503) 748-8660
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
4300 SW Murray Blvd Beaverton, OR 97005
Get Directions

Score Details

5 stars
82%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
14%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-57
Net Promoter Score ®

Business Details

About

We are a pressure-free environment and will suggest the vehicles that will best meet your lifestyle and budget. Beaverton Toyota is committed to serving you even after signing the last dotted line. We are a pressure-free environment and will suggest the vehicles that will best meet your lifestyle and budget. Beaverton Toyota is committed to serving you even after signing the last dotted line.

Categories
New Car Dealer, Auto Repair, Auto Maintenance
Contact
(503) 748-8660
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
4300 SW Murray Blvd Beaverton, OR 97005
Get Directions

Score Details

5 stars
44%
4 stars
<1%
3 stars
5%
2 stars
16%
1 star
33%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-57
Net Promoter Score ®

Business Details

About

We are a pressure-free environment and will suggest the vehicles that will best meet your lifestyle and budget. Beaverton Toyota is committed to serving you even after signing the last dotted line. We are a pressure-free environment and will suggest the vehicles that will best meet your lifestyle and budget. Beaverton Toyota is committed to serving you even after signing the last dotted line.

Categories
New Car Dealer, Auto Repair, Auto Maintenance
Contact
(503) 748-8660
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
4300 SW Murray Blvd Beaverton, OR 97005
Get Directions
All Departments' Reviews
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
3.5
(66 Reviews)
Write a Review
Recent Reviews
CS
gravatar
Courtney S.
Beaverton, OR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/16/2023
1
Category: Sales
Bad attitude and poor communication
had an unfortunate experience trying to buy a new car. I will preface that I have been going to this location for all of the service on my Camry for years and have had great service, but I am disappointed by the experience I had trying to buy a new car. My husband and I put a $1000 deposit on a new Rav4 that was in transit a month before it was expected to arrive. A few weeks passed and five days before I was told the car would arrive, I happened to check the website to review the specs of the car only to find that the car was removed from inventory. After checking in with the sales rep to see if the car was still on track for arrival, I received a call from the rep with bad news. Someone on the sales team had mistakenly cancelled my order and the car was sold 4 days prior! I realize that the mistake is irreversible and perhaps the sales rep did not have a hand in the mistake, but I am disappointed with the lack of empathy and attempt to rectify the situation. 1) My husband has been without a car, and we had been planning to have the car in hand next week. Due to the limited inventory, the next available car won’t be delivered for 3-5 weeks, so this situation has put us out for another month and took away time we could have been searching for another option. 2) I realize that the deposit did not guarantee a sale, but it is frustrating that while we put money down to show our good faith that we will buy the car, there is no show of good faith from the dealership that they won’t sell the car from under us. The dealership doesn’t need my business – the Rav4’s sell themselves – but it puts a bad taste in my mouth that we have been treated as just another number and our inconvenience and frustration is of no concern. 3) The lack of organization and communication around the situation was the icing on the cake. If I hadn’t noticed the car was missing from the website, would the mistake have been communicated to me or even noticed at all? Who knows. Either way, the sales rep and sales manager that I spoke to didn’t seem to think it was a big deal. I know it does little for the dealership to lose one little customer, but my husband and I will start looking for a car elsewhere and will probably find another place to get our service done as well.
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