Benna Ford

Reviews (1281)

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

Recommend?
97%

3022 Tower Avenue
Superior, WI 54880
(715) 394-8669
About At Benna Ford, you'll know our commitment to Customer Service is second to none from the moment you walk into our showroom. For the life of your vehicle, we will strive to make your experience a good one.
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Recommended?
Yes
Fair Deal
Fair Deal...I think
Vehicle: FORD FOCUS
Category: Sales
Sales Date: 08/15/2015
Review Created: 09/01/2015 11:51 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Great staff of people!
They have a great staff of people!
Vehicle: FORD ESCAPE
Category: Service
Service Date: 08/28/2015
Review Created: 08/31/2015 04:14 PM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
DAWN L. in Superior, WI on 08/31/2015
Awesome people!
Korey J was extremely kind and very helpful with my first buying experience at a dealership. Thanks
Vehicle: GMC YUKON
Category: Sales
Sales Date: 08/27/2015
Review Created: 08/31/2015 03:24 PM
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Recommended?
Yes
Good service
Benna provides good service and it's great to be able to get a shuttle to and from work while my car is being worked on.
Vehicle: FORD ESCAPE
Category: Service
Service Date: 08/28/2015
Review Created: 08/30/2015 05:53 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
pro mmmmm pts service
It was easy to drop my vehicle off and it was ready when they said it would be. A clerk helped me right away.
Vehicle: FORD ESCAPE
Category: Service
Service Date: 08/28/2015
Review Created: 08/29/2015 07:20 PM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
PAULA O. in Duluth, MN on 08/28/2015
Nice Sales Staff
The people we encountered throughout our process of buying a new vehicle at Benna Ford were all pleasant and helpful.
Vehicle: FORD ESCAPE
Category: Sales
Sales Date: 08/26/2015
Review Created: 08/28/2015 04:37 PM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
JUNE S. in Duluth, MN on 08/27/2015
New Tires
Good Service
Vehicle: FORD ESCAPE
Category: Service
Service Date: 08/25/2015
Review Created: 08/27/2015 07:23 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
KURT J. in Duluth, MN on 08/26/2015
Service dept
As always, the service department is supreme!!!
Vehicle: FORD F-150
Category: Service
Service Date: 08/25/2015
Review Created: 08/26/2015 05:57 PM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
MARK H. in Iron, MN on 08/26/2015
Great job!
They delt with me to work out a deal where other dealer didn't try
Vehicle: FORD ESCAPE
Category: Sales
Sales Date: 08/21/2015
Review Created: 08/26/2015 02:43 PM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Service
Excellent!
Vehicle: FORD ESCAPE
Category: Service
Service Date: 08/20/2015
Review Created: 08/25/2015 07:21 AM
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Recommended?
Yes
Easy Process
Made the process as easy and painless as possible, I would definitely recommend Benna Ford to a friend.
Vehicle: BMW 3 SERIES
Category: Sales
Sales Date: 08/19/2015
Review Created: 08/25/2015 06:24 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
The location and counter staff.
Great service. One suggestion: when vehicles are in for service the mechanic turns the headlights from automatic to the "off" position, which I understand. However, I am one that keeps my headlights on "auto" all the time. When I pick up my vehicle from service I don't notice that the mechanic shut my lights to the "off" position until passing vehicles warn me that my lights are off. Can Ford service departments have a tag of sorts that can be placed on the steering wheel that warns the owner that the lights were turned off...or a red stamp on the service sheet that indicates this? Just something to remind the owner that the lights are in the "off" position. Thanks.
Vehicle: FORD SUPER DUTY F-250 SRW
Category: Service
Service Date: 08/20/2015
Review Created: 08/25/2015 05:57 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
simple car buying
They work with the customer
Vehicle: FORD ESCAPE
Category: Sales
Sales Date: 08/20/2015
Review Created: 08/23/2015 01:49 PM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
ROBERT M. in Duluth, MN on 08/22/2015
Great personal service
5
Vehicle: FORD F-150
Category: Sales
Sales Date: 08/20/2015
Review Created: 08/22/2015 02:12 PM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
x
x
Vehicle: FORD F-150
Category: Sales
Sales Date: 08/20/2015
Review Created: 08/21/2015 08:00 PM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Special Car Care
Whenever I bring my car in for service, I am always confident that the staff is giving personal attention. They always ask good questions about what I want/need done and never try to sell expensive services that I don't need - like some places do.
Vehicle: FORD MUSTANG
Category: Service
Service Date: 08/19/2015
Review Created: 08/20/2015 07:03 PM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
BRAD E. in Superior, WI on 08/20/2015
Helpful staff.
They made sure I got the truck I wanted.
Vehicle: FORD F-150
Category: Sales
Sales Date: 08/17/2015
Review Created: 08/20/2015 02:25 PM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
TONY D. in Esko, MN on 08/19/2015
Recall work
Great speedy service on a 2015 Escape recall. They even were aware of a separate recall that I wasn't even notified of yet, and did that service also and saved me a trip back.
Vehicle: FORD ESCAPE
Category: Service
Service Date: 08/13/2015
Review Created: 08/19/2015 09:54 AM
Kim L. at Benna Ford responded on 08/19/2015

Wow!!  That's great!  Thank you Tony!

Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Convenient location, good customer service
Todd was very patient with us as we changed our minds on which vehicle we wanted. He worked with us to the end to see that we purchased what we wanted!
Vehicle: FORD EDGE
Category: Sales
Sales Date: 08/12/2015
Review Created: 08/17/2015 01:47 PM
Kim L. at Benna Ford responded on 08/19/2015
Thank you Candice.  I will pass along the kind words to Troy!
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
recall
Very prompt and friendly
Vehicle: FORD FUSION
Category: Service
Service Date: 08/13/2015
Review Created: 08/16/2015 07:38 PM
Kim L. at Benna Ford responded on 08/19/2015

Thank you for your business William!

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