Benna Ford


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

1506 Reviews

97% Would Recommend
Latest Review 1 day ago
JON C. on 02/11/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT PLACE"
FOR SURE
Vehicle: FORD F-150
Category: Sales
Sales Date: 02/01/2016
Review Created: 02/11/2016 05:54 AM
Mark T. on 02/11/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mark said the business provided excellent service and the personnel were friendly.
Category: Service
Service Date: 02/09/2016
Review Created: 02/11/2016
This review was collected via phone interview by Customer Research Inc.
MARK H. on 02/10/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"have or will find the right vehicle for you"
Great job from Nick and RJ
Vehicle: FORD SUPER DUTY F-350 SRW
Category: Sales
Sales Date: 02/05/2016
Review Created: 02/10/2016 04:10 PM
Robert C. on 02/10/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert said this business was good.
Category: Service
Service Date: 02/08/2016
Review Created: 02/10/2016
This review was collected via phone interview by Customer Research Inc.
Theodore B. on 02/10/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Theodore said the personnel at the business were friendly and quick. They provided excellent service.
Category: Service
Service Date: 02/05/2016
Review Created: 02/10/2016
This review was collected via phone interview by Customer Research Inc.
Doug G. on 02/10/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Doug said the service provided by this business was great.
Category: Service
Service Date: 02/05/2016
Review Created: 02/10/2016
This review was collected via phone interview by Customer Research Inc.
JOHN P. on 02/09/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service again"
I took my truck in for an oil change and tire rotation.Once again everything was done on time ( early actually). I won't take my truck anywhere else.
Vehicle: FORD F-150
Category: Service
Service Date: 02/05/2016
Review Created: 02/09/2016 06:41 AM
THOMAS S. on 02/08/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Warrenty service work"
I got in quickly due to a cancellation and Chris the mechanic knew what it was right away and how to fix it...:)
Vehicle: FORD F-150
Category: Service
Service Date: 02/04/2016
Review Created: 02/08/2016 09:20 AM
Tom N. on 02/07/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tom said the business was good. They got his vehicle back on time and the price was reasonable.
Category: Service
Service Date: 02/04/2016
Review Created: 02/07/2016
This review was collected via phone interview by Customer Research Inc.
Samantha N. on 02/07/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Samantha said this business was really friendly and she knows they do a great job.
Category: Service
Service Date: 02/04/2016
Review Created: 02/07/2016
This review was collected via phone interview by Customer Research Inc.
Mary L. on 02/07/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mary said the staff at this business are always exceptionally nice. They always listen to her needs and they follow through with her. She has been going to them for quite a few years now and she has always had her needs met and received good service.
Category: Service
Service Date: 02/04/2016
Review Created: 02/07/2016
This review was collected via phone interview by Customer Research Inc.
DENNIS T. on 02/05/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great sales people."
Slow oil changes. Appointment at 8 am, Got there at 7:50 left about 9:10. Time before took over an hour but had tires rotated .
Vehicle: FORD FUSION
Category: Service
Service Date: 02/03/2016
Review Created: 02/05/2016 07:32 AM
ROBERT M. on 02/04/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Staff."
Very professional.
Vehicle: FORD EXPLORER
Category: Service
Service Date: 02/02/2016
Review Created: 02/04/2016 01:54 PM
Arlene M. on 02/03/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Arlene said the service provided by this business was good.
Category: Service
Service Date: 02/02/2016
Review Created: 02/03/2016
This review was collected via phone interview by Customer Research Inc.
DEBRA B. on 02/02/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly and informative."
Excellent
Vehicle: FORD ESCAPE
Category: Sales
Sales Date: 01/30/2016
Review Created: 02/02/2016 05:57 PM
HOPE P. on 01/31/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Employees "
Brad was excellent! He called and explained everything that was going on with my vehicle, so there were no surprises!
Vehicle: FORD ESCAPE
Category: Service
Service Date: 01/29/2016
Review Created: 01/31/2016 03:47 PM
KURT J. on 01/30/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bruce in Service Dept"
as always...Bruce in the Service Dept is tops...simple honest service!
Vehicle: FORD F-150
Category: Service
Service Date: 01/29/2016
Review Created: 01/30/2016 06:06 PM
KARIN A. on 01/29/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly people and fast service"
As always I was very happy with the service and the friendly service people
Vehicle: FORD ESCAPE
Category: Service
Service Date: 01/27/2016
Review Created: 01/29/2016 10:59 AM
JILL K. on 01/28/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service, but a bit long on the wait."
I used Benna for all my service needs and in general am very satisfied, but 85 minute wait for an oil change is a bit excessive.
Vehicle: FORD ESCAPE
Category: Service
Service Date: 01/27/2016
Review Created: 01/28/2016 06:30 PM
Kim L. at Benna Ford responded on 01/29/2016

Hi Jill, I'm not sure why, but your tech was running a bit behind.  I know you do all your service here and we thank you for it.  It looks like you work with AL....expect a call from him soon.

DELORES M. on 01/28/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the people"
everything was handled very professionally
Vehicle: FORD FUSION
Category: Sales
Sales Date: 01/23/2016
Review Created: 01/28/2016 10:25 AM
Displaying Review 1 - 20 of 1506 in total