Bill Pierre Ford Review from DAVID H. on 06/10/2014


DH
gravatar
DAVID H.
Seattle, WA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/10/2014
verified customer Verified Customer
Category: Sales
No Follow Up
Kyle was very friendly, attentive and helpful during the sales process. But, once we committed there was almost no follow up. Kyle told us that our vehicle's navigation system could be easily used with a navigation ap on a cell phone. He said he used it on his Focus. But he or George (also nice) never showed us how but said he'd get back with us. But he did not. I also said that I needed cross bars on my luggage rack and George said he'd get back with me right away but never did. So, it seems that it was all about the sale and not about customer satisfaction.
Not Recommended