Bill Pierre Ford Review from MARK C. on 07/28/2014


MC
gravatar
MARK C.
Seattle, WA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/28/2014
verified customer Verified Customer
Category: Service
Accident caused a mess, but I know it was an accident
Hi, I meant to submit a question about this directly to Bill Pierre because they are always very fast and direct with customer service. I took my car in for a checkup, oil change, and wheel rotation, and they cleaned the car for me. I guess the rag used to dry or clean off the inside accidentally twisted off the cap to the oil pan, since this popped off a few days later and sprayed enough oil through the inside of the car to smell quite a bit and spray the inside of the engine compartment with motor oil. There would have been no way to see this while cleaning the engine out, and the whole checkup/oil change was super fast, so no blame for anybody there. I did have to spend a while cleaning the engine out. I still recommend PBF to others.
Recommended