Toyota of Renton

Reviews (362)

rating 4.7466646rating 4.7466646rating 4.7466646rating 4.7466646rating 4.7466646

Recommend?
99%

150 SW 7th Street
Renton, WA 98055
(425) 228-4700
About Toyota of Renton is the home of Guaranteed Service Pricing. Our motto is service the day you call and a loaner if needed. Our parts department sells genuine Toyota parts and regularly stocks 400,000 Toyota parts and accessories.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Shari M. in WA on 03/29/2012
Shari said the first time she brought her vehicle in for service this business did not have the correct part to complete the work. The second time she brought her vehicle in the service was great.
Category: Service
Service Date: 02/22/2012
Review Created: 03/29/2012
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Elaine P. in WA on 03/21/2012
Spoke with Tom. Tom said they did a great job on his vehicle.
Category: Service
Service Date: 02/22/2012
Review Created: 03/21/2012
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Ashley R. in WA on 03/19/2012
Ashley said she had a very good experience with this business.
Category: Service
Service Date: 02/24/2012
Review Created: 03/19/2012
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Anna K. in WA on 03/14/2012
Anna said her vehicle was ready four days later then promised because this business was shut down for two days. This business could serve her better by staying open later during the week.
Category: Service
Service Date: 02/24/2012
Review Created: 03/14/2012
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Boa L. in WA on 03/14/2012
Boa said they did a great job.
Category: Service
Service Date: 02/27/2012
Review Created: 03/14/2012
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Bing L. in WA on 03/10/2012
Spoke with Ken. He said Bing was completely satisfied with everything except the length of time it took for parts to come in. He was not told it would take a week and a half. Ken said it would serve him better if they could give a good estimate of when parts would come in.
Category: Service
Service Date: 02/24/2012
Review Created: 03/10/2012
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Theophilus L. in WA on 03/10/2012
Theophilus said he has had no problems.
Category: Service
Service Date: 02/27/2012
Review Created: 03/10/2012
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Amellia V. in WA on 03/10/2012
Amellia said this business could serve her better if when they wash her vehicle to make sure to wash the whole thing.
Category: Service
Service Date: 02/27/2012
Review Created: 03/10/2012
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Elisa S. in WA on 03/08/2012
Elisa said she received good service.
Category: Service
Service Date: 02/16/2012
Review Created: 03/08/2012
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Dwayne M. in WA on 03/08/2012
Dwayne said the one thing they could do to serve him better would be to give a repeat frequent customer an automatic discount. It takes a long time to search out and clip coupons.
Category: Service
Service Date: 02/17/2012
Review Created: 03/08/2012
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Natalie F. in WA on 03/08/2012
Natalie said she will be in the market for a vehicle in 2 years from now. She doesn't think she'll be able to afford a Toyota, but she's checking out Subarus. She stated in 2 years from now she'll discuss trading her vehicle in or this business buying her vehicle, but not now. Natalie mentioned they did a really fine job regarding her most recent visit. On her last service visit, and other past services, they didn't take the time to explain everything to her. She added, they usually don't explain anything, but her service advisor explained everything to her on her most recent visit.
Category: Service
Service Date: 02/25/2012
Review Created: 03/08/2012
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Ida G. in WA on 03/08/2012
Ida said she sure would recommend the business for services.
Category: Service
Service Date: 02/27/2012
Review Created: 03/08/2012
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
James O. in WA on 03/08/2012
James said the business took too long to service his vehicle, but did not elaborate on how long they took.
Category: Service
Service Date: 02/27/2012
Review Created: 03/08/2012
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Lian Z. in WA on 03/08/2012
Lian said they are doing fine.
Category: Service
Service Date: 02/22/2012
Review Created: 03/08/2012
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Aaron W C. in WA on 03/03/2012
Aaron said the service was great but the business ran out of rental vehicles and he had to rent one. He said it is much easier when he can get one at the business.
Category: Service
Service Date: 02/16/2012
Review Created: 03/03/2012
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Jeffrey C. in WA on 02/27/2012
Jeffrey stated that everything was great except the price is too high at this business.
Category: Service
Service Date: 02/18/2012
Review Created: 02/27/2012
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Samantha M. in WA on 02/27/2012
Samantha said her service visit was good.
Category: Service
Service Date: 02/16/2012
Review Created: 02/27/2012
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Brittany E. in WA on 02/27/2012
Brittany said this service visit was good, but they forgot to wash her vehicle.
Category: Service
Service Date: 02/15/2012
Review Created: 02/27/2012
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Claudia H. in WA on 02/27/2012
Claudia said the business can serve her better by making sure the loaner vehicles are cleaned and ready to go. The loaner vehicle she had this last time smelled like smoke, even though they are supposed to be smoke-free.
Category: Service
Service Date: 02/15/2012
Review Created: 02/27/2012
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Francisco C. in WA on 02/25/2012
Francisco said he is very happy to visit this business.
Category: Service
Service Date: 02/19/2012
Review Created: 02/25/2012
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 362 in total
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