Toyota of Renton


Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

362 Reviews

99% Would Recommend
Latest Review about 4 years ago

Shari M. on 03/29/2012
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Shari said the first time she brought her vehicle in for service this business did not have the correct part to complete the work. The second time she brought her vehicle in the service was great.
Category: Service
Service Date: 02/22/2012
Review Created: 03/29/2012
This review was collected via phone interview by Customer Research Inc.
Elaine P. on 03/21/2012
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Spoke with Tom. Tom said they did a great job on his vehicle.
Category: Service
Service Date: 02/22/2012
Review Created: 03/21/2012
This review was collected via phone interview by Customer Research Inc.
Ashley R. on 03/19/2012
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Ashley said she had a very good experience with this business.
Category: Service
Service Date: 02/24/2012
Review Created: 03/19/2012
This review was collected via phone interview by Customer Research Inc.
Anna K. on 03/14/2012
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Anna said her vehicle was ready four days later then promised because this business was shut down for two days. This business could serve her better by staying open later during the week.
Category: Service
Service Date: 02/24/2012
Review Created: 03/14/2012
This review was collected via phone interview by Customer Research Inc.
Boa L. on 03/14/2012
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Boa said they did a great job.
Category: Service
Service Date: 02/27/2012
Review Created: 03/14/2012
This review was collected via phone interview by Customer Research Inc.
Bing L. on 03/10/2012
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Spoke with Ken. He said Bing was completely satisfied with everything except the length of time it took for parts to come in. He was not told it would take a week and a half. Ken said it would serve him better if they could give a good estimate of when parts would come in.
Category: Service
Service Date: 02/24/2012
Review Created: 03/10/2012
This review was collected via phone interview by Customer Research Inc.
Theophilus L. on 03/10/2012
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Theophilus said he has had no problems.
Category: Service
Service Date: 02/27/2012
Review Created: 03/10/2012
This review was collected via phone interview by Customer Research Inc.
Amellia V. on 03/10/2012
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Amellia said this business could serve her better if when they wash her vehicle to make sure to wash the whole thing.
Category: Service
Service Date: 02/27/2012
Review Created: 03/10/2012
This review was collected via phone interview by Customer Research Inc.
Elisa S. on 03/08/2012
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Elisa said she received good service.
Category: Service
Service Date: 02/16/2012
Review Created: 03/08/2012
This review was collected via phone interview by Customer Research Inc.
Dwayne M. on 03/08/2012
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Dwayne said the one thing they could do to serve him better would be to give a repeat frequent customer an automatic discount. It takes a long time to search out and clip coupons.
Category: Service
Service Date: 02/17/2012
Review Created: 03/08/2012
This review was collected via phone interview by Customer Research Inc.
Natalie F. on 03/08/2012
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Natalie said she will be in the market for a vehicle in 2 years from now. She doesn't think she'll be able to afford a Toyota, but she's checking out Subarus. She stated in 2 years from now she'll discuss trading her vehicle in or this business buying her vehicle, but not now. Natalie mentioned they did a really fine job regarding her most recent visit. On her last service visit, and other past services, they didn't take the time to explain everything to her. She added, they usually don't explain anything, but her service advisor explained everything to her on her most recent visit.
Category: Service
Service Date: 02/25/2012
Review Created: 03/08/2012
This review was collected via phone interview by Customer Research Inc.
Ida G. on 03/08/2012
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Ida said she sure would recommend the business for services.
Category: Service
Service Date: 02/27/2012
Review Created: 03/08/2012
This review was collected via phone interview by Customer Research Inc.
James O. on 03/08/2012
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James said the business took too long to service his vehicle, but did not elaborate on how long they took.
Category: Service
Service Date: 02/27/2012
Review Created: 03/08/2012
This review was collected via phone interview by Customer Research Inc.
Lian Z. on 03/08/2012
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Lian said they are doing fine.
Category: Service
Service Date: 02/22/2012
Review Created: 03/08/2012
This review was collected via phone interview by Customer Research Inc.
Aaron W C. on 03/03/2012
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Aaron said the service was great but the business ran out of rental vehicles and he had to rent one. He said it is much easier when he can get one at the business.
Category: Service
Service Date: 02/16/2012
Review Created: 03/03/2012
This review was collected via phone interview by Customer Research Inc.
Jeffrey C. on 02/27/2012
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Jeffrey stated that everything was great except the price is too high at this business.
Category: Service
Service Date: 02/18/2012
Review Created: 02/27/2012
This review was collected via phone interview by Customer Research Inc.
Samantha M. on 02/27/2012
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Samantha said her service visit was good.
Category: Service
Service Date: 02/16/2012
Review Created: 02/27/2012
This review was collected via phone interview by Customer Research Inc.
Brittany E. on 02/27/2012
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Brittany said this service visit was good, but they forgot to wash her vehicle.
Category: Service
Service Date: 02/15/2012
Review Created: 02/27/2012
This review was collected via phone interview by Customer Research Inc.
Claudia H. on 02/27/2012
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Claudia said the business can serve her better by making sure the loaner vehicles are cleaned and ready to go. The loaner vehicle she had this last time smelled like smoke, even though they are supposed to be smoke-free.
Category: Service
Service Date: 02/15/2012
Review Created: 02/27/2012
This review was collected via phone interview by Customer Research Inc.
Francisco C. on 02/25/2012
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Francisco said he is very happy to visit this business.
Category: Service
Service Date: 02/19/2012
Review Created: 02/25/2012
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 362 in total