Review for Bob's 151 Transmission Center Inc
Mike F. on 09/10/2013
Mike said he took his vehicle in for some service work and whatever they did caused his tires to squeal, something it wasn't doing before. They put new hub caps on so they lifted his vehicle back up to take a second look. His vehicle started squealing as soon as he pulled out of the parking lot so he brought it right back. They told him it's just because his vehicle is older which isn't a logical explanation to him because his vehicle never made noises before. He took it somewhere else and they told him the parts needed to replace his hub caps are on back order from Ford which made him wonder how this business was able to get them in an hour. Now he's wondering if they even put the right parts on. He will not recommend them due to this experience.
Vehicle: Ford Ranger
Service Date: 09/04/2013
Review Created: 09/10/2013
This review was collected via phone interview by Customer Research Inc.
Kirk G. at Bob's 151 Transmission Center Inc responded on 09/19/2013
Called customer back to get his truck back in so we can resolve any problems.We want to make sure customer is happy with our work.