Since 1987, Bob's Service Center has provided motorists in the White River Junction, VT area with comprehensive auto repair services that include Car & Truck Care, Electronic Services, Electrical Services, General Services, Heating and Cooling Services, Engine & Transmission, Miscellaneous Services, Towing, Transmission Services, and Since 1987, Bob's Service Center has provided motorists in the White River Junction, VT area with comprehensive auto repair services that include Car & Truck Care, Electronic Services, Electrical Services, General Services, Heating and Cooling Services, Engine & Transmission, Miscellaneous Services, Towing, Transmission Services, and Undercar Services. Our goal is to offer the best services available at affordable prices to get you back on the road in no time. ...more
Eileen, I‘m sorry your car inspection
experience with us wasn’t as smooth as you hoped for. Yes, you had to bring your car to YOUR mechanic (twice) but that was because he didn’t see that we clearly listed on your invoice that the left control arm bushing was bad but he replaced the right side, (which WAS fine). This would explain some of the $800
worth of repairs that were “unnecessary”. I wish you HAD brought the left control arm back to me so I could show you where it was bad.
Being an official Vermont inspection station, we are bound by the inspection laws of the Vermont DMV and are liable for fines and drivers’ license revocation should we affix an inspection sticker to a car that does not pass all the safety
inspection requirements set by the state.
I’m also sorry that a member of your staff had “the same experience” but not knowing who it is, I can only guess that there was an issue with their car that caused it not to pass inspection but they didn’t understand the reason or logic why.
Sincerely, Bob Perkins