Review for Boch Collision
Gregory S. on 05/10/2012
Gregory said he has yet to see the billing information. He said he can hear noises in the rear passenger's side by the tires. He is not sure what is causing the noise, but it did not start happening until after he picked up his vehicle from this business. He said the issue was not in the accident claim. Nobody heard it and nobody fixed it. He is debating whether or not he will go back to the insurance company to reopen the claim for additional damages. The staff treated him well. Gregory would not recommend the business to others because they did not take enough care to make sure the vehicle was running properly before returning it.
Service Date: 04/27/2012
Review Created: 05/10/2012
This review was collected via phone interview by Customer Research Inc.
Bob B., Manager at Boch Collision responded on 05/22/2012
e-mail reciept first the next day didn't recieve e-mail /did it again customer recieved and confirmed it's a possiblity a wheel bearing might be going customer going to bring back as soon as he can, wheelbearings donnt act up until you put some miles on the vehicle and unless it's making noise at the time of road test we wouldn't hear it.