Bonita Valley Auto Care


Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

739 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 6 days ago
Mark C. on 08/11/2017
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Mark said they were nice, friendly and he got a good price.
Vehicle: Toyota Sienna
Category: Service
Service Date: 08/07/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
DIANE D. on 08/09/2017
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"Fantastic service"
Fantastic service. Very patient. Explains in detail. Prioritizes. Followed up on satisfaction.
Vehicle: Buick LeSabre
Service Date: 08/05/2017
Review Created: 08/09/2017 10:22 AM
RUDY M. on 08/02/2017
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"thank you ronnie+bonita valley team for taking good care of my vehicles!"
once again your service is outstanding and appreciate your patience in taking care of my 2 vehicles, quality team quality service!
Vehicle: Hyundai Accent
Service Date: 07/26/2017
Review Created: 08/02/2017 10:01 AM
Judith K. on 08/02/2017
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Judith said she was very happy with the business and the outcome.
Vehicle: Toyota Camry
Category: Service
Service Date: 07/28/2017
Review Created: 08/02/2017
This review was collected via phone interview by Customer Research Inc.
ROBERT R. on 08/01/2017
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"Weekend fix"
Truck went down late Friday used drop box and had it back Saturday afternoon, thanks BVAC!!
Vehicle: Ford F-150
Service Date: 07/29/2017
Review Created: 08/01/2017 09:34 PM
DONNA U. on 08/01/2017
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"I feel very secure with the knowledge valley auto care and that my car is in good hands."
excellent service always
Vehicle: Chevrolet Impala
Service Date: 07/25/2017
Review Created: 08/01/2017 07:34 AM
BRIAN I. on 07/25/2017
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"Consistent Superior Service and Workmanship"
This is my auto care place and hope they never relocation or decide to retire. Thank you!
Vehicle: Nissan Xterra
Service Date: 07/19/2017
Review Created: 07/25/2017 08:52 AM
PATRICIA I. on 07/24/2017
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"completely re-built my motor,,,,under 3 weeks time"
runs like a new car.............even tho it is an 2001 Civic Honda
Vehicle: Honda Civic
Service Date: 07/18/2017
Review Created: 07/24/2017 03:09 PM
Marva E. on 07/20/2017
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Marva said when she dropped her vehicle off at this business, they told her they would look into the book and figure out what the check BMS system light was. When she went to pick up her vehicle, they never provided her with information regarding the problem nor did they tell her she should follow up on this matter. Other than that, they were nice, they did a great job and her vehicle looks good. They provided her a ride back home and offered to pick her back up when her vehicle was ready. After she told them twice to contact her new cell phone number when her vehicle was ready, they still dialed the wrong number. She finally had to contact them to figure out what was going on with her vehicle. It would be nice to have some type of actual interaction with the service people when she picks up her vehicle. It would be nice if they could provide her with some type of information on what was done to her vehicle because it would be helpful for her and other customers to know what was done to their vehicle.
Vehicle: Lexus IS 250
Category: Service
Service Date: 07/13/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
PATRICIA M. on 07/19/2017
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"Great service"
Excellent service by Andy and staff
Vehicle: Hyundai Accent
Service Date: 07/12/2017
Review Created: 07/19/2017 07:32 AM
ALEJANDRA F. on 07/18/2017
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"I feel safe driving after"
Thank you so much! With so many stories of things going wrong or not being done at all at other places I trust the reviews and the check ups for my car at Bonita valley auto care. You guys had me when you inspected my car and verified the previous service elsewhere had not even changed my coolant. The dealership out of all places had let me down * cough cough VW * I have Been loyal to bonita auto care since.
Vehicle: Volkswagen Jetta
Service Date: 07/14/2017
Review Created: 07/18/2017 09:10 PM
Anita V. on 07/18/2017
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Anita said she is very satisfied with the service the business provides. The employees are very nice to her and they gave her a ride to her office.
Vehicle: Toyota Corolla
Category: Service
Service Date: 07/06/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
GENE H. on 07/17/2017
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"Excellent customer service and flexibility "
There was a lot of road blocks in my car repair but everything was handled well and the repair turned out great
Vehicle: Volkswagen GTI
Service Date: 07/10/2017
Review Created: 07/17/2017 11:18 PM
Kathy W. on 07/13/2017
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Kathy said this business provided pretty good service. They provide very efficient service and they have good timing.
Vehicle: Dodge Dakota
Category: Service
Service Date: 07/07/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Michael M. on 07/11/2017
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Michael said everything went well and the service was good.
Vehicle: Toyota Tundra
Category: Service
Service Date: 07/01/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
PATRICIA S. on 07/10/2017
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"Professional personalble."
Great service.
Vehicle: Hyundai Santa Fe
Service Date: 07/05/2017
Review Created: 07/10/2017 11:23 AM
JOY H. on 07/10/2017
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" Great people - GREAT service!"
The men who work at the service department are beyond helpful. They make you feel like your needs (and time) are important to them. My family has 3 vehicles, and only get them serviced at Bonita Valley. I always recommend Bonita Valley Auto Care to all my family and friends.
Vehicle: Honda Accord
Service Date: 06/20/2017
Review Created: 07/10/2017 07:04 AM
JAMES P. on 07/09/2017
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"Great customer service and good work. "
Very pleased with oil change
Vehicle: Buick LeSabre
Service Date: 07/05/2017
Review Created: 07/09/2017 01:26 AM
Henry H. on 07/08/2017
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"Found problem and repaired "
Thanks for the quick turn around
Vehicle: Ford Pickup
Service Date: 06/30/2017
Review Created: 07/08/2017 08:10 PM
Robert R. on 07/08/2017
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Robert said the service was excellent and everything went well. They drove him home and picked him up. He will be back.
Vehicle: Toyota Camry
Category: Service
Service Date: 06/28/2017
Review Created: 07/08/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 739 in total