Bonita Valley Auto Care


Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

827 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 9 days ago
Mike R. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mike said the staff were very courteous and professional.
Vehicle: Ford Pickup
Category: Service
Service Date: 01/02/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
David B. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said the business was convenient.
Vehicle: Mitsubishi Galant
Category: Service
Service Date: 01/04/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
MOSES M. on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Customer Service"
Best customer service and great overall service. Had both my cars serviced here at different times. Always given affordable quote up front and they do their best to stick with it. They abide by their warranties given on services. I like that they always have a person at the counter to greet you and service your questions right away no matter how many cars they have. My first car changed water pump and they provided a free ride home, my second car they changed timing belt and provided car rental. Highly recommend people here for any car related service
Vehicle: Toyota Avalon
Service Date: 01/06/2018
Review Created: 01/09/2018 12:22 PM
JEAN E. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent work. Good prices"
They repaired my brakes and rotors the same day. My car drives like a brand new car (my car is 11 years old). The cost of the work on my car is reasonable.
Vehicle: Toyota Avalon
Service Date: 01/06/2018
Review Created: 01/08/2018 08:28 PM
WILLIAM H. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good work "
I feel I can trust you. Let's keep it that way.
Vehicle: Volkswagen New Beetle
Service Date: 12/27/2017
Review Created: 01/08/2018 09:23 AM
Lisa S. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lisa said the staff was friendly, provided good service, and repaired her vehicle on time.
Vehicle: GMC Acadia
Category: Service
Service Date: 12/29/2017
Review Created: 01/08/2018
This review was collected via phone interview by Customer Research Inc.
JOE B. on 01/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistant"
Always great service, fair priced, and quality Staff
Vehicle: Chevrolet Suburban
Service Date: 12/30/2017
Review Created: 01/07/2018 10:01 AM
HUMBERTO M. on 01/06/2018
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"At first i thought this place eas great i been here quiet a few times with couple if my cars but i tealise it wasnt so great"
Got my car for an oil change and the right rear window to be fixed cuz it wont go back up appt at 9am drop it off took them till bout 330 to 4pm to call that i need a regulator and motor. I call back cuz the parts are to expensive so i went to get it myself and drop them off at 10 am i called 3 times if its been done first at 2pm then 33pm the last one is at 445pm cuz they they still resetting to the computer then they called bout 530 and its almost close then the guy i talk to is not even there anymore somebody else then i check the receipt theres some stuff that im not even aware and i got charge and the bad is the bill says 356 and change but i got charge 358 and some change .
Vehicle: BMW 3 Series
Service Date: 01/03/2018
Review Created: 01/06/2018 09:52 PM
Rafael G. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rafael said he recommends the business for service.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 12/26/2017
Review Created: 01/05/2018
This review was collected via phone interview by Customer Research Inc.
Claudia B. on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Claudia said Andy was very helpful.
Vehicle: Kia Sportage
Category: Service
Service Date: 12/29/2017
Review Created: 01/04/2018
This review was collected via phone interview by Customer Research Inc.
Hannah S. on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Hannah said this business did the service on her vehicle. The employees were really nice, and took care of her.
Vehicle: BMW 3 Series
Category: Service
Service Date: 12/27/2017
Review Created: 01/02/2018
This review was collected via phone interview by Customer Research Inc.
PAUL A. on 12/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The STAFF and SERVICE"
This is one the best and honest AUTO repair center I have been to in my 55 years of driving. The Service desk personnel are total professional and actually engage in the care of the customers. Makes you feel like they are providing a service not just going through the motions. The repairs personnel must be excellent as I have 4 family cars I get regular repairs/Maintenance service done in a high quality manner and non complainants. 5 of 5 in my book. Ronnie and Addie really took care of my latest repair. Thanks guys.
Vehicle: Chevrolet Traverse
Service Date: 12/22/2017
Review Created: 12/28/2017 08:19 AM
CAROL M. on 12/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Center"
I appreciate the fine work done on my classic car, and I also greatly appreciate their patience in waiting for me to pick up my vehicle. I could not come in for a few days to retrieve the grand old lady due to having bronchitis at the time. They did not charge a storage fee for the 5 days my car was parked on their premises.
Vehicle: Dodge Dart
Service Date: 12/15/2017
Review Created: 12/28/2017 08:13 AM
Pedro B. on 12/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Pedro said the business explained everything to him. He always recommends them to anyone that needs service on their vehicle.
Vehicle: Buick Park Avenue
Category: Service
Service Date: 12/15/2017
Review Created: 12/22/2017
This review was collected via phone interview by Customer Research Inc.
Teresa W. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Teresa said the business had great service.
Vehicle: Lexus RX 350
Category: Service
Service Date: 12/05/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Margo R. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Margo said the business is great and she would recommend the business.
Vehicle: Hyundai Azera
Category: Service
Service Date: 12/05/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Brandon L. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brandon said everything was good.
Vehicle: Buick Century
Category: Service
Service Date: 12/07/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
JOY H. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The men at the service center has ALWAYS taken great of me and my family's car needs. "
The men in the service center are ALWAYS kind, accommodating, and seem very knowledgeable about the cars/trucks my family brings in to their shop.
I know our cars/trucks are well cared for; and they don't do unnecessary work - so we're confident we've been treated fair, and not taken advantage of.

I recommend this car repair facility to anyone who needs anything done with their autos.

Signed,
Joy Holland
Vehicle: Ford Edge
Service Date: 11/21/2017
Review Created: 12/11/2017 06:32 AM
Robert S. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert said the service was good. The business got all of his problems resolved.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 12/04/2017
Review Created: 12/11/2017
This review was collected via phone interview by Customer Research Inc.
Michelle Z. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michelle said her vehicle is running really well after being serviced by this business.
Vehicle: Oldsmobile Intrigue
Category: Service
Service Date: 12/01/2017
Review Created: 12/08/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 827 in total