Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

960 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 22 days ago

Reviews


JN
JOEL N.
Bonita, CA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
The people
I’ve been coming here for years the work is excellent as well as the service I highly recommended

JW
Jeff W.
Bonita, CA
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/24/2019
Horrible!!
Hands down the worst service I have ever had, would not return or ever recommend! Took my car in for a thermostat and hose replacement, 4 days later I still don’t have my car back. The manager Andy promised the part was on the way and I could pick my car up on day 3, he never received the part, never relayed the message to me I still don’t have my car and you want to charge $850 get out of here.

MO
Mrodrigo O.
Chula Vista, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Mrodrigo said the service was quick , easy, and exactly what was needed.
This review was collected via phone interview by Customer Research Inc.

CR
CAITLYNN R.
Chula Vista, CA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019
Great service
Great service.

BM
Brenda M.
Imperial Beach, CA
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Brenda said Andy is always nice and helpful.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Chula Vista, CA
Honda Civic
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/10/2019
no Mechanic 🧰
Not enought mechanics to do the work,lots of cars hanging,but no one do the work,and the diagnostics check needs to improve to pinpoint what’s wrong with the car, the parts that need to replace, because if not is only a waste of money.

MP
Margarita P.
Chula Vista, CA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Margarita said the staff was very helpful and tried to accommodate her with her work schedule.
This review was collected via phone interview by Customer Research Inc.

ML
MARIA L.
Chula Vista, CA
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018
Excellent
Customer service is EXCELLENT (Andy) your the best. Always has taken the extra time to do what is the best for me car. I feel save driving my car. They tell you what the car REALLY needs to be repair. Love you all dearly. Merry Xmas

CG
Carole G.
National City, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Carole said that the business is super.
This review was collected via phone interview by Customer Research Inc.

LB
LUD B.
Bonita, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Honda
Bonita valley auto care saved me on a rainy night . It was pouring rain when my car would not start. I called triple aaa and luckily I work at Kaiser Bonita. It was my top choice to have the car towed there . In the past I had the best experience with Ronnie .He has always been so helpful . The Kaiser docs have had great service too. It’s so nice to know that we can leave our car and go back to work knowing we will get it fixed in the most prompt and honest shop .
Thanks so much for having my car In tip top shape . This is why we come back . What an awesome shop.

JG
Joe G.
Bonita, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Joe said they do quick and good service and they're straight forward with their diagnosis . Also he said they're a great group of guys
This review was collected via phone interview by Customer Research Inc.

LB
LA KIMBA B.
Valley Center, CA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Great Service!!
My husband and I always get great service from Bonita Auto Care!! We love Ronnie and his staff!

CH
Carl H.
Chula Vista, CA
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Carl said they were good.
This review was collected via phone interview by Customer Research Inc.

EA
Elizabeth A.
Bonita, CA
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Spoke with Linda. She said all of her vehicle maintenance is taken care of at this facility. They were fair and did an excellent job.
This review was collected via phone interview by Customer Research Inc.

PE
Paul E.
Chula Vista, CA
Buick Park Avenue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2018 Category: Service
Paul said the service was slow but the work was accurate.
This review was collected via phone interview by Customer Research Inc.

DR
Derrick R.
Bonita, CA
Nissan Quest
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Derrick said the business did a good job and repaired the vehicle quickly.
This review was collected via phone interview by Customer Research Inc.

CS
Charles S.
La Jolla, CA
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Charles said the staff at this business was friendly. They fixed his problem and were efficient.
This review was collected via phone interview by Customer Research Inc.

AR
Adrian R.
Chula Vista, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Adrian said the customer service was good.
This review was collected via phone interview by Customer Research Inc.

RA
Ruth A.
Bonita, CA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Spoke with Frank. He said Andy was very friendly and explained the problems that the vehicle had as well as finishing the service within a day.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
San Diego, CA
Saturn VUE
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/06/2018
Oil change
1st time oil change
They include labor to what the others don’t charge for