Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

901 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 5 days ago

Reviews


JV
Jessica V.
Bonita, CA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Jessica said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.

AD
Alicia D.
Bonita, CA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Alicia said she has done business with them before.
This review was collected via phone interview by Customer Research Inc.

YK
Yukiko K.
Chula Vista, CA
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Yukiko said the service was good.
This review was collected via phone interview by Customer Research Inc.

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Brenda M.
Imperial Beach, CA
Honda Civic Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Brenda said the service was good.
This review was collected via phone interview by Customer Research Inc.

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Alfredo D.
Bonita, CA
Lexus GS 430
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Alfredo said he received fantastic service. Andy and Ronnie are great. The staff treat him like family. They are great people and he is very happy.
This review was collected via phone interview by Customer Research Inc.

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PEGGY L.
Chula Vista, CA
Lexus RX 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018
A Pleasure to work with
Always a pleasure to work with the employees at Bonita Valley Auto Care. I don't feel like they are up-selling me on unnecessary work and I can trust their recommendations. Nice to know I can call on them for help in keeping my cars up.

IA
Irma A.
Bonita, CA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Irma said she had a very good experience.
This review was collected via phone interview by Customer Research Inc.

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Victoria C.
San Diego, CA
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Spoke with Jennifer. She said the business is great and they don't overcharge.
This review was collected via phone interview by Customer Research Inc.

JP
JAMES P.
Spring Valley, CA
Buick LeSabre
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018
Great service ! Always
We appreciate the great customer service from the whole staff. They fully explain what they did and recommend other services the car may need.

MH
MARK H.
Bonita, CA
Toyota Tacoma
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/04/2018
They are ok for simple stuff
Been 3 or 4 times. Twice i ended up taking it to the dealer after.. if you really want it fixed i would not go here.

DM
Dennis M.
Chula Vista, CA
Porsche Boxster
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/04/2018 Category: Service
Dennis said the business did really well. They were professional and they got the job done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JH
JOY H.
Bonita, CA
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018
Bonita Valley Auto Care
Bonita Valley Auto Care if our 'go to' for ANY auto needs.
They ALWAYS get me, or any family member, into an appointment, even if last minute - to fix ANYTHING having to do with our cars, from getting an oil change, a smog check - to changing out a cabin light bulb.
We've been taking our vehicles to Bonita Valley Auto Care for MANY years now, and I wouldn't go anywhere else.
Name specific, Ronnie and Andy have worked there a while now, and take very good care of me and my family's auto needs.
I tell everyone about their incredible service!

JN
JEFFERY N.
Chula Vista, CA
Lexus ES 350
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2018
Got what I needed done at about the same price anywhere else
The only problem I had was the appointment. I booked for a 10am for a tire change. For some reason I couldn't be done until 2-3pm. Aside from that everything was okay. I would recommend this place but make sure you ask what needs to be done and what time you expect to be done.

HM
HUMBERTO M.
Chula Vista, CA
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018
Car service
Satisfied with the service rendered and i trust them. ive been bringing all my cars to be service there specially andy .ill give 5 stars for the service and recommend to anybody .

DM
Danita m.
Chula Vista, CA
Volkswagen New Beetle Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Danita said the service was timely, quick, and the staff was knowledgeable. The business was clean and the staff was wonderful and friendly.
This review was collected via phone interview by Customer Research Inc.

CM
Carol M.
Campo, CA
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Carol said the staff were very attentive and they did a good job. They still helped her even after closing.
This review was collected via phone interview by Customer Research Inc.

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Donald F.
Bonita, CA
Lincoln MKZ
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Donald said he has had complicated work done at the facility. They take good care of his vehicle.
This review was collected via phone interview by Customer Research Inc.

MM
Manuela M.
Chula Vista, CA
Mercedes-Benz C300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Manuella said she received really good service from this business. The service was friendly and fast. She had a good experience.
This review was collected via phone interview by Customer Research Inc.

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David S.
San Diego, CA
Toyota Tundra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
David said Andy did a great job keeping him informed about the progress on his vehicle's service. He was in a time crunch, and he was totally impressed.
This review was collected via phone interview by Customer Research Inc.

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Richard B.
Bonita, CA
INFINITI EX35
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/04/2018 Category: Service
Richard said the service was fine but the business forgot to apply the coupon he brought in.
This review was collected via phone interview by Customer Research Inc.