ReScore Reviews™ (2)
99% Would Recommend
Latest Review 5 days ago
Keith T. on 07/15/2017
Patricia L. on 07/14/2017
Langston T. on 07/05/2017
"Air Conditioning Maintenance"
As always, Brazelton went ABOVE and BEYOND to assist us with getting our issues with our air conditioning covered by warranty. They handled everything without having to bother or inconvenience us. I cannot say enough about the level of service and professionalism they offer.
Vehicle: Chevrolet Suburban
Service Date: 06/28/2017
Review Created: 07/05/2017 02:49 PM
Brandon B. on 06/30/2017
Charles D. on 06/30/2017
Carole M. on 06/29/2017
Brad B. on 06/28/2017
"Honest and reasonable"
I love bringing my car to Brazelton for service. They are always honest about what is needed and looking out for the customer. I do not feel pressured here and my vehicles are always mainatined properly and clean when I pick them up. I would recommend over and over again.
Vehicle: Lexus RX 350
Service Date: 06/27/2017
Review Created: 06/28/2017 06:11 AM
Ayda F. on 06/27/2017
Lynn W. on 06/27/2017
Reagan K. on 06/27/2017
James T. on 06/26/2017
This was the best process i have ever experienced when buying a car - without a doubt - in my life. I felt like a concierge service walked me through the entire process with full transparency, which is rare for buying a car. I would recommend to anyone and everyone.
Vehicle: GMC Yukon XL
Service Date: 06/15/2017
Review Created: 06/26/2017 11:52 AM
Dan E. on 06/23/2017
Johanna S. on 06/23/2017
"Great Communication Throughout Service"
I brought my car for body work for the first time, and I had a lot of questions. Keith Johnson responded to all of my concerns quickly and helpfully. I also appreciated that my car was wiped down and vacuumed before I picked it up.
Vehicle: Mercury Mariner
Service Date: 06/22/2017
Review Created: 06/23/2017 07:35 AM
H. Fred H. on 06/20/2017
Fran S. on 06/20/2017
Diva B. on 06/19/2017
"Great communication and very Helpful"
I flooded my car and was referred to the shop by Chris Almonte. He linked me up with Erik who has been so helpful and been in constant communication with me and my insurance company, making this stressful process absolutely seamless. These guys are awesome!
Vehicle: Dodge Charger
Service Date: 06/16/2017
Review Created: 06/19/2017 08:35 AM
Michael C. on 06/19/2017
"Oil Change and shock "
Oil change and warranty coordination was flawless. I ended up with a filter change and a dirty car when expected to put off the filters for the summer and get a clean car. As to the next question i always recommend y'all on car buying.
Vehicle: Jeep Grand Cherokee
Service Date: 06/16/2017
Review Created: 06/19/2017 08:12 AM
Lewis B. at Brazelton Auto responded on 06/20/2017
Poor communication on our side Michael. My apologies. We're happy to come pick it up and do the wash & vac that was missed. Just let me know. Thanks.
Cheryl R. on 06/17/2017
Debbie and Mike M. on 06/16/2017
Marilyn W. on 06/15/2017
Marilyn said the employees at the business are always friendly. They did what they were supposed to. They completed the service quickly.
Vehicle: Chevrolet Avalanche
Service Date: 05/31/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
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