ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
100% Would Recommend
Latest Review about 10 hours ago
Sam G. on 01/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Window Repair"
This past weekend, someone broke into my vehicle and smashed one of my truck windows in the process.

Brazelton Auto got me in and out of their service department, repairing my window and replacing the tint as well, in record time. My vehicle was dropped off around 8-10AM and was finished around 2PM.

I couldn't be happier with their service over the years and would recommend them to anyone needing a new vehicle or vehicle repairs.
Vehicle: Chevrolet Silverado 1500
Service Date: 01/16/2017
Review Created: 01/19/2017 08:39 AM
Luis R. on 01/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Luis said this business was able to work with his budget and they were kind enough to allow him to keep his vehicle at their facility until he was able to pick it up at no additional charge.
Vehicle: Chrysler 300
Category: Service
Service Date: 01/05/2017
Review Created: 01/17/2017
This review was collected via phone interview by Customer Research Inc.
Russel J. on 01/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Brenda's Volvo"
They were very accommodating.
Vehicle: Volvo XC90
Service Date: 01/13/2017
Review Created: 01/14/2017 05:14 AM
Richard H. on 01/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Red Carpet Service"
The guys at Brazelton are the best!
Vehicle: Volvo XC70
Service Date: 01/10/2017
Review Created: 01/12/2017 07:51 AM
Seth B. on 01/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall and tune up "
Brazelton took great car of my car and kept me in the loop with updates. I loved that it was clean when I received it. Thank you!
Vehicle: Infiniti QX80
Service Date: 01/06/2017
Review Created: 01/06/2017 08:53 PM
Mitch C. on 12/31/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personal service"
Easy in and out, could have been a bit more accurate on start/finish time estimate
Vehicle: Ford F-150
Service Date: 12/29/2016
Review Created: 12/31/2016 04:19 AM
Lindsey H. on 12/28/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lindsey said they did a great job and it was done in a timely manner. They were nice and friendly.
Vehicle: Nissan Xterra
Category: Service
Service Date: 12/23/2016
Review Created: 12/28/2016
This review was collected via phone interview by Customer Research Inc.
Ginger B. on 12/28/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ginger said she is very satisfied with the great job the business provides. The employees are friendly and responsive. Matt handled everything for her and she did not have any worries.
Vehicle: Lexus LS 460
Category: Service
Service Date: 12/23/2016
Review Created: 12/28/2016
This review was collected via phone interview by Customer Research Inc.
Melody R. on 12/27/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Melody said the business is always able to take care of her. She said she did not expect them to have a loaner vehicle for her, but they had one.
Vehicle: Lexus RX 400h
Category: Service
Service Date: 12/19/2016
Review Created: 12/27/2016
This review was collected via phone interview by Customer Research Inc.
Elizabeth H. on 12/23/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"75k service"
As always courteous and reliable srevice
Vehicle: Mercedes-Benz ML350
Service Date: 12/20/2016
Review Created: 12/23/2016 07:05 AM
Shari C. on 12/23/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Shari said the service was really good. Keith and David were awesome, honest, washed her vehicle, pulled a nail out of her tire and saved her $1,500 until next year.
Vehicle: Mazda 3
Category: Service
Service Date: 12/14/2016
Review Created: 12/23/2016
This review was collected via phone interview by Customer Research Inc.
Will G. on 12/22/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Courteous and helpful
Vehicle: BMW X5
Service Date: 12/15/2016
Review Created: 12/22/2016 08:22 PM
Heidi E. on 12/22/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Terrific"
Always Professional. Wouldn't think of bringing my Prius for service anywhere else.
Vehicle: Toyota Prius
Service Date: 12/20/2016
Review Created: 12/22/2016 06:37 AM
Wayne C. on 12/22/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Wayne said the staff were nice and prompt. They got him in and out. Matt was really helpful.
Vehicle: Ford Pickup
Category: Service
Service Date: 12/16/2016
Review Created: 12/22/2016
This review was collected via phone interview by Customer Research Inc.
Thad H. on 12/21/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always get great results from Brazelton! "
When we bought our neighbor's old car the Brazelton service department had great suggestions and went over our car carefully.
Vehicle: Lincoln Town Car
Service Date: 12/14/2016
Review Created: 12/21/2016 12:19 PM
H. Fred H. on 12/17/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt and friendly service"
Convenience!
Vehicle: Lexus IS 250
Service Date: 12/16/2016
Review Created: 12/17/2016 06:54 AM
Wyie D. on 12/16/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Replaced Struts"
It came time to replace the front struts on my wife's IS 250 and brought it in needing a quick turn-around so I could also get it to Discount Tire for replacement of a tire pressure monitor. David was able to get the car back to me by 3:30 PM and was able to get her car back with only one day lost. Happy campers.
Vehicle: Lexus IS 250
Service Date: 12/15/2016
Review Created: 12/16/2016 12:15 PM
Annie J. on 12/14/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Annie said this business is great and everything went well. They got what she needed done and they were quick so she didn't have to wait very long.
Vehicle: Honda Civic
Category: Service
Service Date: 12/07/2016
Review Created: 12/14/2016
This review was collected via phone interview by Customer Research Inc.
Lee M. on 12/12/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service. "
I grew up in a town of 5,000. Everyone knew everyone. Customer service at the bank, the dry cleaners, the barber shop, the hardware store and the car dealership was personal and friendly. Brazelton Auto is exactly like that.
Vehicle: Ford Expedition
Service Date: 12/07/2016
Review Created: 12/12/2016 08:06 AM
Frost C. on 11/30/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest and Fast"
These guys get it done right the first time and communicate clearly all along the way.
Vehicle: Ford Pickup
Service Date: 11/28/2016
Review Created: 11/30/2016 11:57 AM
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