ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
100% Would Recommend
Latest Review 4 days ago
Walter F. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"personalized service"
service and sales departments are geared to serve the clients needs ist.
Vehicle: BMW 3 Series
Service Date: 09/15/2017
Review Created: 09/18/2017 01:06 PM
Judy H. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Great
Vehicle: Chrysler Pacifica
Service Date: 09/15/2017
Review Created: 09/16/2017 08:34 AM
Brad B. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bad Battery"
I brought my car in to the shop yesterday morning and the determined that I had a bad battery which was the best case scenario for me. They were able to get the battery covered by my warranty. Brazelton Auto takes care of me and I am once again pleased with the service I was given.
Vehicle: Lexus RX 350
Service Date: 09/13/2017
Review Created: 09/14/2017 06:08 AM
Duane K. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine mileage service"
Nice loaner car. Great service.
Vehicle: Lexus GX 470
Service Date: 09/08/2017
Review Created: 09/11/2017 07:19 AM
Bobby S. on 09/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best customer service in town! "
Quick diagnosis and quick repair. They were able to repair everything under warranty - just a few days after the flood
Vehicle: Chevrolet Suburban
Service Date: 09/06/2017
Review Created: 09/09/2017 09:31 AM
Ann W. on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Availability and helpfulness"
I was amazed that after Hurricane Harvey, you all were so available to my small need of a new battery. Within an hour of my phone call, I had a new one.
Vehicle: Toyota Highlander
Service Date: 09/05/2017
Review Created: 09/06/2017 04:22 AM
Lauren W. on 08/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lauren said when this business had to keep her vehicle longer than they originally expected, they provided her with a loaner. David and Keith were both very helpful.
Vehicle: Honda CR-V
Category: Service
Service Date: 08/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Taylor L R. on 08/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service"
I had a dead battery and needed service that day. Brazelton accommodated by picking up my car and returning it with a new battery that morning. This was right before Hurricane Harvey was conning ashore. Thanks for making it easy!
Vehicle: GMC Yukon XL
Service Date: 08/24/2017
Review Created: 08/26/2017 04:51 AM
Craig C. on 08/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Craig said this facility is a first class operation.
Vehicle: Toyota Tundra 4WD
Category: Service
Service Date: 07/07/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Debbie and Mike M. on 08/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful as usual"
Eric is awesome and the service is always the best!
Vehicle: Ford F-150
Service Date: 08/23/2017
Review Created: 08/24/2017 08:03 PM
David M. on 08/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service group, Easy scheduling, drop off and pick up; good service "
consider more detail on actual work performed on invoice, ie Service A and what it entails for instance on my Mercedes vehicle
Vehicle: Mercedes-Benz E300
Service Date: 08/22/2017
Review Created: 08/24/2017 10:45 AM
Dave A. on 08/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GOOD SERVICE"
CIURTEOUS, PROMPT
Vehicle: Chevrolet Corvette
Service Date: 08/23/2017
Review Created: 08/24/2017 07:30 AM
James G. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I love everyone here! "
The service us fantastic and everyone is so friendly!
Vehicle: Toyota 4Runner
Service Date: 08/21/2017
Review Created: 08/21/2017 08:06 PM
David S. on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said the customer service is good.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 08/15/2017
Review Created: 08/20/2017
This review was collected via phone interview by Customer Research Inc.
Wayne C. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Wayne said they took care of him, they're a great staff and they do a good job.
Vehicle: Ford F-150
Category: Service
Service Date: 08/10/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Patricia D. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Patricia said the business accomplished what she needed.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 08/10/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Jane O. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Keith was fantastic. He kept me updated on everything and made sure that I received the items covered by warranty. It was an unanticipated amount that needed to be done to car with a big cost - ugh - but I can know that with Brazelton , it was done correctly.
Vehicle: BMW X5
Service Date: 08/11/2017
Review Created: 08/14/2017 08:10 AM
Leland F. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Attentave employees get it right first time. "
Great service. Attentive and get the details right.
Vehicle: Jeep Wrangler
Service Date: 08/10/2017
Review Created: 08/12/2017 06:07 AM
James B. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service done on time."
I started bringing my cars to Brazelton when David Brunn joined your organization. Since he his there I have complete confidence in the work you do.
Vehicle: Acura RL
Service Date: 08/09/2017
Review Created: 08/11/2017 03:08 PM
Greg E. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and Efficient. Car shopping has never been so easy."
Brazelton Auto will have my business for years to come!
Vehicle: Lexus LX
Service Date: 08/09/2017
Review Created: 08/10/2017 11:11 AM
Displaying Review 1 - 20 of 713 in total