100% Would Recommend
Latest Review 1 day ago
Carole M. on 02/06/2016
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"The people!"
Friendly and helpful always are the men in the Service department. I trust them and feel they have my best interest in in mind.
Vehicle: Mercedes-Benz GL550
Service Date: 02/05/2016
Review Created: 02/06/2016 10:05 PM
James C. on 01/30/2016
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"Excellent service"
Excellent service
Vehicle: BMW 750i
Service Date: 01/29/2016
Review Created: 01/30/2016 08:50 PM
Wyie D. on 01/30/2016
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"Routine Service"
Ninety thousand mile service - fluids replaced. Scheduled based on reminder from David Brunn at last oil change. As a new Brazelton customer, I continue to be impressed by the friendly spirit demonstrated be each person who I encounter in my drop off and pick up. Thanks.
Vehicle: Toyota 4Runner
Service Date: 01/28/2016
Review Created: 01/30/2016 06:14 AM
Lewis at Brazelton Auto responded on 01/30/2016

Thanks so much Wyie! If you ever experience anything less, please let me know. Lewis

Doug M. on 01/30/2016
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Doug said the business responded quickly to the issues and were up front about the cost. The turnaround time was great.
Vehicle: Ford Explorer
Category: Service
Service Date: 01/28/2016
Review Created: 01/30/2016
This review was collected via phone interview by Customer Research Inc.
Brenda C. on 01/27/2016
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"Scheduled Maintenance"
I love that service reminder notices are sent, loaner vehicle provided, friendly staff and work is done accurately and in a timely manner. The guys at Brazelton detected a broken shock during routine inspection that I was not aware of. They took my vehicle to the dealer; the part was under warranty and replaced.
Vehicle: Jeep Grand Cherokee
Service Date: 01/25/2016
Review Created: 01/27/2016 05:49 AM
Ashleigh D. on 01/26/2016
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Ashleigh said this business did a great job.
Vehicle: Lexus GX 460
Category: Service
Service Date: 01/22/2016
Review Created: 01/26/2016
This review was collected via phone interview by Customer Research Inc.
Patrick U. on 01/25/2016
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"Service and Repair"
Great as always! The staff could not be more helpful and the workmanship could not be better.
Vehicle: Lexus LX 570
Service Date: 01/21/2016
Review Created: 01/25/2016 07:31 PM
Tammi C. on 01/21/2016
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Tammi said the business provides excellent service.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 12/30/2015
Review Created: 01/21/2016
This review was collected via phone interview by Customer Research Inc.
Lynn W. on 01/19/2016
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"You do the job that needs to be done in a timely manner. Everyone is very pleasant."
Had a regular check up for my car. The job was done quickly and professionally.
Vehicle: Toyota Camry
Service Date: 01/11/2016
Review Created: 01/19/2016 03:40 PM
Phil P. on 01/19/2016
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Phil said he loves it at this business. The wait was very quiet and comfortable. He is very happy with the service. It was a pleasant experience.
Vehicle: Lexus RX 350
Category: Service
Service Date: 01/12/2016
Review Created: 01/19/2016
This review was collected via phone interview by Customer Research Inc.
Nettie Jean K. on 01/18/2016
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Nettie said she has always been happy with this business. She really appreciated the employees for washing her vehicle.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 01/11/2016
Review Created: 01/18/2016
This review was collected via phone interview by Customer Research Inc.
Andy C. on 01/16/2016
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"Excellent people and service "
Excellent, friendly service. Seamless and quick closing. Will always use Brazelton.
Vehicle: Toyota
Service Date: 12/16/2015
Review Created: 01/16/2016 07:42 AM
Roberto I. on 01/13/2016
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"Excellent sevice"
Nice to work with, very accommodating.
Vehicle: Ford F-150
Service Date: 01/12/2016
Review Created: 01/13/2016 12:12 PM
Andy H. on 01/11/2016
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"Warranty Repair"
My experience buying my first car from Brazleton was excellent but I was still a but nervous when I had to go back to tell them that paint was flaking off my wheels. However, I'm pleased to say my service experience was as good as my initial buying experience. Very professional and a job well done. Thanks!
Vehicle: BMW 328i xDrive
Service Date: 01/07/2016
Review Created: 01/11/2016 06:56 AM
Lewis at Brazelton Auto responded on 01/11/2016

Thank for the kind words Andy.
Lewis

David K. on 01/11/2016
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David said they're all nice and friendly. He knows a lot of the people that work there.
Vehicle: Nissan Quest
Category: Service
Service Date: 01/08/2016
Review Created: 01/11/2016
This review was collected via phone interview by Customer Research Inc.
Joleen E. on 01/09/2016
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"Easiest New Car Purchase Ever!"
Kind, efficient and professional service! Highly recommend Brazelton Auto!
Vehicle: Chevrolet Tahoe
Service Date: 01/07/2016
Review Created: 01/09/2016 07:29 AM
Karen C. on 01/08/2016
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"Review"
I know that I can trust the people at Brazelton to fix what is needed and not overcharge or try to 'fix' things not broken. They are always friendly and really care about the customers
Vehicle: Chrysler PT Cruiser
Service Date: 01/06/2016
Review Created: 01/08/2016 01:16 PM
Debbie F. on 01/06/2016
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"Do what they say they will and more. I think Chris is wonderful!"
Tries something new on a scrape that allowed me to avoid expensive body work. It looks amazing.
Vehicle: Lexus RX 350
Service Date: 01/06/2016
Review Created: 01/06/2016 07:47 PM
Christopher F. on 01/06/2016
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"Excellent service"
The service team always works to get my vehicle back quickly and communicates with me efficiently.
Vehicle: Ford Explorer
Service Date: 01/04/2016
Review Created: 01/06/2016 11:03 AM
Patricia L. on 01/05/2016
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"My new 2016 ES 350"
Beautiful car and such NICE people to deal with at Brazelton--very helpful, very kind!
Vehicle: Lexus ES 350
Service Date: 12/29/2015
Review Created: 01/05/2016 11:19 AM
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