ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
99% Would Recommend
Latest Review 5 days ago
Keith T. on 07/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"quck response"
Have been pleased from the getgo
Vehicle: Cadillac DTS
Service Date: 07/14/2017
Review Created: 07/15/2017 11:00 AM
Patricia L. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Took Lexus in for a windshield replacement"
The people and their service
Vehicle: Lexus ES 350
Service Date: 07/12/2017
Review Created: 07/14/2017 11:33 AM
Langston T. on 07/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Air Conditioning Maintenance"
As always, Brazelton went ABOVE and BEYOND to assist us with getting our issues with our air conditioning covered by warranty. They handled everything without having to bother or inconvenience us. I cannot say enough about the level of service and professionalism they offer.
Vehicle: Chevrolet Suburban
Service Date: 06/28/2017
Review Created: 07/05/2017 02:49 PM
Brandon B. on 06/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brandon said this business always gets him in and out. They are easy to deal with.
Vehicle: Land Rover Range Rover
Category: Service
Service Date: 06/28/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Charles D. on 06/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Charles said he has used this business before, the service was great and they were helpful.
Vehicle: Toyota RAV4
Category: Service
Service Date: 06/29/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Carole M. on 06/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always good"
As always great service!
Vehicle: Mercedes-Benz GL550
Service Date: 06/28/2017
Review Created: 06/29/2017 09:42 PM
Brad B. on 06/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest and reasonable"
I love bringing my car to Brazelton for service. They are always honest about what is needed and looking out for the customer. I do not feel pressured here and my vehicles are always mainatined properly and clean when I pick them up. I would recommend over and over again.
Vehicle: Lexus RX 350
Service Date: 06/27/2017
Review Created: 06/28/2017 06:11 AM
Ayda F. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good customer service "
I would recommend this business to friends
Vehicle: MINI Cooper
Service Date: 06/21/2017
Review Created: 06/27/2017 06:04 PM
Lynn W. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service Can't Be Bet"
The staff is friendly and courteous. They do business in a professional manner and they finish on time (in my case before time)
Vehicle: Toyota Camry
Service Date: 06/16/2017
Review Created: 06/27/2017 02:26 PM
Reagan K. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ford F150"
Amazing service that takes the headache out of the buying experience and gets you the best price.
Vehicle: Ford F-150
Service Date: 06/23/2017
Review Created: 06/27/2017 06:32 AM
James T. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Buying Denali"
This was the best process i have ever experienced when buying a car - without a doubt - in my life. I felt like a concierge service walked me through the entire process with full transparency, which is rare for buying a car. I would recommend to anyone and everyone.
Vehicle: GMC Yukon XL
Service Date: 06/15/2017
Review Created: 06/26/2017 11:52 AM
Dan E. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"can deal directly with a human without delay"
excellent
Vehicle: Chevrolet Tahoe
Service Date: 06/07/2017
Review Created: 06/23/2017 03:53 PM
Johanna S. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Communication Throughout Service"
I brought my car for body work for the first time, and I had a lot of questions. Keith Johnson responded to all of my concerns quickly and helpfully. I also appreciated that my car was wiped down and vacuumed before I picked it up.
Vehicle: Mercury Mariner
Service Date: 06/22/2017
Review Created: 06/23/2017 07:35 AM
H. Fred H. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Brazelton Auto"
Prompt and Great servic!
Vehicle: Lexus IS 250
Service Date: 06/19/2017
Review Created: 06/20/2017 12:13 PM
Fran S. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Fran said this business was quick, and they did what was promised on her vehicle. They communicated well.
Vehicle: Acura MDX
Category: Service
Service Date: 06/19/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Diva B. on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great communication and very Helpful"
I flooded my car and was referred to the shop by Chris Almonte. He linked me up with Erik who has been so helpful and been in constant communication with me and my insurance company, making this stressful process absolutely seamless. These guys are awesome!
Vehicle: Dodge Charger
Service Date: 06/16/2017
Review Created: 06/19/2017 08:35 AM
Michael C. on 06/19/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Oil Change and shock "
Oil change and warranty coordination was flawless. I ended up with a filter change and a dirty car when expected to put off the filters for the summer and get a clean car. As to the next question i always recommend y'all on car buying.
Vehicle: Jeep Grand Cherokee
Service Date: 06/16/2017
Review Created: 06/19/2017 08:12 AM
Lewis B. at Brazelton Auto responded on 06/20/2017

Poor communication on our side Michael. My apologies. We're happy to come pick it up and do the wash & vac that was missed. Just let me know. Thanks.

Lewis Brazelton
281-953-8850

Cheryl R. on 06/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service."
Great service.
Vehicle: Volvo XC60
Service Date: 06/16/2017
Review Created: 06/17/2017 12:53 PM
Debbie and Mike M. on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great!!!!!!!!!!!!!"
Love these guys... :)
Vehicle: Chevrolet Silverado
Service Date: 06/14/2017
Review Created: 06/16/2017 07:28 AM
Marilyn W. on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Marilyn said the employees at the business are always friendly. They did what they were supposed to. They completed the service quickly.
Vehicle: Chevrolet Avalanche
Category: Service
Service Date: 05/31/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
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