ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
100% Would Recommend
Latest Review 9 days ago
Rhonda H. on 09/22/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rhonda said the business is courteous, they attached the license plate to the vehicle and they did a very nice job. The real issue was not addressed because it would take longer than her schedule allowed.
Vehicle: Mercedes-Benz CL550
Category: Service
Service Date: 09/08/2016
Review Created: 09/22/2016
This review was collected via phone interview by Customer Research Inc.
Marilyn W. on 09/21/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Marilyn said the service provided by the business was excellent. They gave her a loaner vehicle and provided good customer service.
Vehicle: Chevrolet Avalanche
Category: Service
Service Date: 09/08/2016
Review Created: 09/21/2016
This review was collected via phone interview by Customer Research Inc.
Roger B. on 09/17/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Roger said they do a good job.
Vehicle: Volkswagen CC
Category: Service
Service Date: 09/13/2016
Review Created: 09/17/2016
This review was collected via phone interview by Customer Research Inc.
Ann W. on 09/15/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service dept"
They are awesome!! Friendly, quick, helpful. Big blessings,
Vehicle: Toyota Highlander
Service Date: 09/13/2016
Review Created: 09/15/2016 04:44 AM
Gretchen S. on 09/15/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"So nice!"
They made the service appointment work with my schedule. The car was ready on time, and checkout was quick and easy.
Vehicle: Chevrolet Suburban
Service Date: 09/14/2016
Review Created: 09/15/2016 03:20 AM
Jack M. on 09/09/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy to get to and friendly staff. "
Brazelton takes the guesswork out of what needs to be done to my car. I feel I am being treated fairly.
Vehicle: Ford Expedition
Service Date: 09/08/2016
Review Created: 09/09/2016 04:58 AM
Stacey B. on 09/09/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Stacey said she received very good service from this business.
Vehicle: Nissan Murano
Category: Service
Service Date: 09/06/2016
Review Created: 09/09/2016
This review was collected via phone interview by Customer Research Inc.
Sandy V. on 09/08/2016
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"GMC UNDER WARRENTY"
No car wash delivered dirty, trash left inside relating to job description and work.
Vehicle: GMC Yukon XL
Service Date: 09/08/2016
Review Created: 09/08/2016 08:30 PM
Lewis B. at Brazelton Auto responded on 09/09/2016

Sorry Sandy. After we talked yesterday I checked w/ the guys. We did wash the car but then it rained that evening. We should have re-washed it. Also sorry for leaving the work order in the passenger seat. LB

Irwin L. on 09/08/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Irwin L. Levy"
Perfect performance by BA.
Vehicle: BMW 528i
Service Date: 09/06/2016
Review Created: 09/08/2016 05:00 AM
Barbara R. on 08/29/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Barbara said this business has good price, are friendly and they are courteous.
Vehicle: Lexus RX 350
Category: Service
Service Date: 08/23/2016
Review Created: 08/29/2016
This review was collected via phone interview by Customer Research Inc.
Susanna M. on 08/27/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Brazelton is helpful and reliable"
It's always a pleasure working with Brazelton. Everyone is so nice and cares about the work on your car!
Vehicle: Land Rover Range Rover Sport
Service Date: 08/26/2016
Review Created: 08/27/2016 06:19 AM
Josie B. on 08/27/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Josie said this business provided great service. They also gave her a ride home and picked her up the next day when her vehicle was ready.
Vehicle: Honda CR-V
Category: Service
Service Date: 08/23/2016
Review Created: 08/27/2016
This review was collected via phone interview by Customer Research Inc.
Steven A. on 08/24/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service and responsiveness"
They were very responsive and offered great advice when trading my car in following a wreck. Helped procure rental and coordinate repair before I decided to get a newer car.
Vehicle: Toyota Land Cruiser
Service Date: 08/19/2016
Review Created: 08/24/2016 05:18 AM
Ryan C. on 08/18/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ryan said David, an employee, is a good person and provided good service.
Vehicle: Toyota Land Cruiser
Category: Service
Service Date: 08/16/2016
Review Created: 08/18/2016
This review was collected via phone interview by Customer Research Inc.
Carolyn L. on 08/17/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Carolyn said they did a good job, but it just took them a long time to get to the vehicle. It sat there for several days before they got to it.
Vehicle: Jaguar XJ
Category: Service
Service Date: 08/02/2016
Review Created: 08/17/2016
This review was collected via phone interview by Customer Research Inc.
Craig C. on 08/17/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Craig said the mechanic is very good and knowledgeable.
Vehicle: GMC Yukon XL
Category: Service
Service Date: 08/02/2016
Review Created: 08/17/2016
This review was collected via phone interview by Customer Research Inc.
Gary S. on 08/10/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service BMW X6"
Everything was first rate. Keep up the good work!
Vehicle: BMW X6
Service Date: 08/08/2016
Review Created: 08/10/2016 06:46 AM
Carole M. on 08/08/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great!"
The men are always so friendly and helpful. Ready to go the extra mile. They make me feel safe in the care of my car.
Vehicle: Mercedes-Benz GL550
Service Date: 08/08/2016
Review Created: 08/08/2016 08:49 PM
Heidi E. on 08/06/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
As always great service all around.
Vehicle: Toyota Prius
Service Date: 08/04/2016
Review Created: 08/06/2016 03:28 PM
Jim M. on 08/06/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great (Repeat) Service!"
We're once again very happy to recommend Brazelton and their great service! Excellent and timely workmanship and great customer service. Can't ask for more!
Vehicle: Ford Pickup
Service Date: 08/03/2016
Review Created: 08/06/2016 10:21 AM
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