ReScore Reviews™ (2)
100% Would Recommend
Latest Review 9 days ago
Bob S. on 04/14/2017
"Repair to 1971 VW SuperBeetle"
This is my first visit to Brazelton Auto. The service staff is friendly and professional. The shop is neat and organized. The brake repair was done in a timely manner. The car was washed on completion of repair. I will be a repeat customer at Brazelton Auto.
Vehicle: Volkswagen Super Beetle
Service Date: 04/05/2017
Review Created: 04/14/2017 07:35 AM
Lewis B. at Brazelton Auto responded on 04/14/2017
Thanks Bob, & welcome to the family!
Richard K. on 04/14/2017
Heidi E. on 04/13/2017
Tim M. on 04/08/2017
Brenna B. on 04/08/2017
Bob S. on 04/08/2017
Bob said their location is good. He met both of the service managers, Matt and Keith. The business is clean and professional. They fixed both vehicles on the same day and washed them after the repairs. He said he was very pleased. He stated he even referred his daughter there and he felt comfortable sending her to this facility. He said having been with several mechanics over the years, he felt comfortable with this business.
Service Date: 04/05/2017
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
Brian O. on 04/07/2017
Duane K. on 04/06/2017
Brian N. on 04/04/2017
"Excellent customer service"
Bill Lang and the team at Brazelton are fantastic to work with. Bill's responsiveness and attention to detail are top notch and I'd recommend him and Brazelton to anyone searching to purchase a vehicle.
Vehicle: Ford F-150
Service Date: 03/17/2017
Review Created: 04/04/2017 01:04 PM
Brian O. on 04/02/2017
Rosell A. on 03/29/2017
Ryan C. on 03/29/2017
Dan P. on 03/28/2017
Emma K. on 03/27/2017
"2014 Jeep Grand Cherokee Oil Change"
Great service and quick work. More importantly a mistake made by a different service center was discovered and Brazelton corrected this mistake, making the car work to it's optimal specifications .
Vehicle: Jeep Grand Cherokee
Service Date: 03/23/2017
Review Created: 03/27/2017 06:05 AM
Curt P. on 03/25/2017
Sandy V. on 03/24/2017
Cheryl R. on 03/24/2017
Satre K. on 03/20/2017
Roy L. on 03/19/2017
Taylor L R. on 03/15/2017
"Service Quality Good, Communication and follow through variable"
You do a great job on the repairs but sometimes things get lost in communication. This is my wife's vehicle and she setup the appointment. She asked that regular mileage service and vehicle inspection be done during the same service for body repair. It was not completed. She has had a few of these along the way. You may lose her as a customer on her next vehicle. I would suggest that you make it right with her.
Vehicle: Land Rover Range Rover
Service Date: 03/13/2017
Review Created: 03/15/2017 11:41 AM
Lewis B. at Brazelton Auto responded on 03/15/2017
Taylor - I'm calling you now. We'll get it right. Lewis
Displaying Review 1 - 20 of 629 in total