ReScore Reviews™ (1)
The price was very reasonable. I recommend Brown's Car Care to anyone looking for an honest, reliable and reasonably priced auto repair business.
Brett I have been working on this very problem for two years now. In the past 2 years we have had 5 new people behind the counter, their sole purpose is customer service. None of which have worked out for various reasons. We have hired a new one now and he starts on Monday. Bob and I are getting long in the tooth we have to run this entire facility, order parts, shop for the best price for those parts, troubleshoot repairs and line out 12 employees. It can get pretty overwhelming some days. But this is no excuse for what you are describing. Please know this I am working hard at it looking for the right person. It is very hard these days to find a young, clean, honest, knowledgeable and on time employee in the auto repair industry. But we are working on it. This was a well written honest review by you and we apologize to you for that day.Mike Brown
Owner Browns Car Care
I would appreciate more phone calls to verify progress and status.
Specifically asked for updates in order to reserve alternate tranportation for the weekend. Recieved no phone calls until 1st set of issues were completed (IPR and oil lines).