Brown's Car Care

Reviews (710)

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

Recommend?
98%

Hours of Operation

Mon 8:00 AM - 6:30 PM
Tue 8:00 AM - 6:30 PM
Wed 8:00 AM - 6:30 PM
Thu 8:00 AM - 6:30 PM
Fri 8:00 AM - 6:30 PM
Sat 8:00 AM - 6:30 PM
Sun 8:00 AM - 6:30 PM
16510 106th Ave Se
Yelm, WA 98597
(360) 458-1421
About Welcome To Brown's Car Care. We offer a wide range of automotive services including auto repair, parts and service. Call today and make an appointment you have your vehicle inspected by a professional.


"We CARE for your car!"
Latest Reviews for Brown's Car Care
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
JOAN B. on 02/18/2014
So Helpfull
What can I say about a company who not only fixes the issues, but will let you know if other items need to be brought to the attention of the previous mechanic (i.e., installed wrong) so that you are not charged extra! The best customer service, the best prices and great coffee.
Vehicle: Ford Thunderbird
Service Date: 01/30/2014
Review Created: 02/18/2014 08:41 PM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
Terri C. in Lacey, WA on 02/14/2014
Terri said the business was friendly and followed through. Her vehicle looks brand new.
Vehicle: GMC Sierra
Category: Service
Service Date: 01/28/2014
Review Created: 02/14/2014
This review was collected via phone interview by Customer Research Inc.
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Recommended?
Yes
Verified by SureCritic
Seon J. in Yelm, WA on 02/14/2014
Seon said her check engine light on her vehicle turned back on after her visit.
Vehicle: Ford Explorer
Category: Service
Service Date: 01/18/2014
Review Created: 02/14/2014
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
Joan B. in Yelm, WA on 02/13/2014
Joan said they have friendly service and do great work. Nothing is hidden. She already recommended this business and will keep doing this.
Vehicle: BMW X3
Category: Service
Service Date: 01/30/2014
Review Created: 02/13/2014
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
MIKE Z. in Yelm, WA on 02/09/2014
Fast and professional service
They have always got our vehicles in and fixed fast, explaining every detail they need to do to fix them and long it will take, usually 1 day service depending on parts.
Vehicle: Ford Mustang
Service Date: 02/07/2014
Review Created: 02/09/2014 05:17 PM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
BEN W. in Rainier, WA on 02/08/2014
Quality of work, top employees/owner.
Always happy with service provided and the safety checks.
Vehicle: Chevrolet Pickup
Service Date: 02/06/2014
Review Created: 02/08/2014 07:34 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
DAVID B. in Yelm, WA on 02/07/2014
concise explanations of work to be done
Efficient service; trustworthy opinions on future work to be handled.
Vehicle: Cadillac Eldorado
Service Date: 02/06/2014
Review Created: 02/07/2014 08:58 PM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
Robert G. in Roy, WA on 02/06/2014
Robert said they do good work.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 01/25/2014
Review Created: 02/06/2014
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
Marty S. in Yelm, WA on 02/06/2014
Marty said he has dealt with this business before.
Vehicle: Dodge Pickup
Category: Service
Service Date: 01/29/2014
Review Created: 02/06/2014
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
Carole H. in Tenino, WA on 02/06/2014
Carole said she had a great experience at this business. The facility was cozy. The people were nice.
Vehicle: Mercury Mariner
Category: Service
Service Date: 01/29/2014
Review Created: 02/06/2014
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
SARA W. in Yelm, WA on 02/04/2014
Truck maintance
Browns always dose a good job at a fair price. They tell you when your vehicle will be done and it is finished on time.
Vehicle: Ford Pickup
Service Date: 01/30/2014
Review Created: 02/04/2014 08:20 PM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
RALPH D. on 02/03/2014
Efficiency, accuracy, timeliness
When it breaks, you fix it. Period. And it gets done correctly, every time. I tell EVERYONE to take it to Browns
Vehicle: Kia Spectra
Service Date: 01/29/2014
Review Created: 02/03/2014 08:45 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
DAVID S. in Yelm, WA on 01/31/2014
2002 explorer
Great service. Very polite and clean. Keep you informed of what needs to be done and the cost.
Vehicle: Ford Explorer
Service Date: 01/30/2014
Review Created: 01/31/2014 06:48 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
BEBE J. in Yelm, WA on 01/31/2014
These guys and Bella are great!
I trust Brown's to service my car and I enjoy the visit..they are good people..
Vehicle: Hyundai Santa Fe
Service Date: 01/29/2014
Review Created: 01/31/2014 06:35 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
DON M. on 01/29/2014
cost
did an excellent job
Vehicle: Cadillac CTS
Service Date: 01/16/2014
Review Created: 01/29/2014 08:27 PM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
Skeeter O. on 01/27/2014
Spoke with Susan. She said the mechanics are really great.
Vehicle: Dodge Pickup
Category: Service
Service Date: 01/23/2014
Review Created: 01/27/2014
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
JACKIE H. in Yelm, WA on 01/24/2014
Stellar Service
Brown's was so kind to give me a loaner vehicle while my car was being serviced.
My car now runs so much better! They always have the up to date equipment to give your vehicle a thorough assesment.
I have always felt in good hands with Brown's Car Care. Thanks! Jackie
Vehicle: Toyota RAV4
Service Date: 01/22/2014
Review Created: 01/24/2014 09:23 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
Dorthy B. in Yelm, WA on 01/22/2014
Dorthy said they were pretty good.
Vehicle: Ford Explorer
Category: Service
Service Date: 01/18/2014
Review Created: 01/22/2014
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
Earl D. in Roy, WA on 01/18/2014
Earl said this business was courteous and prompt. He was well satisfied.
Vehicle: Dodge Neon
Category: Service
Service Date: 12/30/2013
Review Created: 01/18/2014
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
James R. in Yelm, WA on 01/18/2014
James said they were efficient and did the job well.
Vehicle: Toyota Corolla
Category: Service
Service Date: 12/31/2013
Review Created: 01/18/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 221 - 240 of 710 in total
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