Burlington Auto Body


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

887 Reviews

99% Would Recommend
Latest Review 10 days ago
Robert A. on 04/18/2017
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Robert said they did a very nice job. There have been at least two separate instances when the service had to be redone. However, they did a great job. There weren't additional costs or problems.
Category: Collision
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
Sandy V. on 04/17/2017
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Sandy said this business provided excellent customer service.
Category: Collision
Review Created: 04/17/2017
This review was collected via phone interview by Customer Research Inc.
Peter K. on 04/17/2017
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Peter said he has never had a problem with this business. They are quick to let him come back in to acknowledge a problem with their work. He has regretted going to other facilities instead of this business because this business never fails him. He used to live down the street from them and has taken different vehicles to them after a couple of accidents. Every time he gets his vehicle back, it is like band new. They are great to work with and he likes them. He will be doing business with them in the future.
Category: Collision
Review Created: 04/17/2017
This review was collected via phone interview by Customer Research Inc.
Omar C. on 04/17/2017
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Omar said they did a great job and his vehicle was finished early.
Category: Collision
Review Created: 04/17/2017
This review was collected via phone interview by Customer Research Inc.
Lillian C. on 04/17/2017
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Lillian said this business researched for her so she did not have to pay so much for a bumper. They treated her with courtesy and she never feels talked down to.
Category: Collision
Review Created: 04/17/2017
This review was collected via phone interview by Customer Research Inc.
Mary Z. on 04/17/2017
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Mary said this business did as promised.
Category: Collision
Review Created: 04/17/2017
This review was collected via phone interview by Customer Research Inc.
Val P. on 03/09/2017
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Val said he was very pleased with this business. He has visited this business a couple of times and they do good work.
Category: Collision
Review Created: 03/09/2017
This review was collected via phone interview by Customer Research Inc.
Keith P. on 03/07/2017
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Keith said this business was professional and easy to work with. They were fair and he would return to them again if needed.
Category: Collision
Review Created: 03/07/2017
This review was collected via phone interview by Customer Research Inc.
Phil R. on 03/06/2017
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Spoke with Lisa. She said she's used this facility before. They went above and beyond. She was not given a promise time. It took a little longer than anticipated because of additional damage that was found. The customer service was outstanding and they got her a free rental. They're friendly and very thoughtful.
Category: Collision
Review Created: 03/06/2017
This review was collected via phone interview by Customer Research Inc.
Robert C. on 03/06/2017
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Robert said they did a good job and he has used them many times before. They always do a good job.
Category: Collision
Review Created: 03/06/2017
This review was collected via phone interview by Customer Research Inc.
Keith F. on 03/06/2017
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Keith said they did the job when they said they would. It was done well and it was done in a timely manner.
Category: Collision
Review Created: 03/06/2017
This review was collected via phone interview by Customer Research Inc.
Elizabeth T. on 03/06/2017
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Elizabeth said the business is great but her vehicle was delayed because of the holidays.
Category: Collision
Review Created: 03/06/2017
This review was collected via phone interview by Customer Research Inc.
Stephen S. on 03/06/2017
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Stephen said this business was reasonably priced and timely with service.
Category: Collision
Review Created: 03/06/2017
This review was collected via phone interview by Customer Research Inc.
James M. on 03/06/2017
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James said the owner does impeccable work. They finish on time and they start the work right away. He's been a customer for 15 years and he has never been disappointed. They run a clean operation. They are the go-to facility in the area he grew up.
Category: Collision
Review Created: 03/06/2017
This review was collected via phone interview by Customer Research Inc.
Patricia B. on 03/06/2017
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Patricia said she was extremely happy with the whole process at this facility. The accident happened during the holidays, which made her very upset. However, everything with the repair was very seamless and it went smoothly. It was the best experience and she was very happy. She would recommend them to others.
Category: Collision
Review Created: 03/06/2017
This review was collected via phone interview by Customer Research Inc.
John C. on 02/07/2017
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John said his insurance gave him the option to choose from three different facilities. They did a great job and the vehicle was completed on time.
Category: Collision
Review Created: 02/07/2017
This review was collected via phone interview by Customer Research Inc.
Mary M. on 02/04/2017
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Mary said this business is wonderful in every way. They are always very friendly, very efficient in providing service. She believes they have fair prices. They do great work and their facility is always very neat.
Category: Collision
Review Created: 02/04/2017
This review was collected via phone interview by Customer Research Inc.
Robert V. on 01/31/2017
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Robert said this was his first time ever having his vehicle repaired and this business made everything easy on him. The staff seemed to know what they were doing at all times, which was nice. His vehicle was ready a day earlier than promised.
Category: Collision
Review Created: 01/31/2017
This review was collected via phone interview by Customer Research Inc.
Marty D. on 01/31/2017
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Marty said there were numerous problems with the body work after the repair was performed. He thought it should have been corrected. The vehicle was crunched up in an accident and there is a crack in one of the windshields. There are other things they missed and he will have to pay for. There was a 2 week delay due to parts. They had his vehicle for a total of 5 weeks.
Category: Collision
Review Created: 01/31/2017
This review was collected via phone interview by Customer Research Inc.
Richard D. on 01/31/2017
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Richard said everything at the business was fine.
Category: Collision
Review Created: 01/31/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 21 - 40 of 887 in total