business image

C & T Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(867 Reviews)
83

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
83
Net Promoter Score ®

Business Details

About

At C&T Auto Service, we use state of the art tools and equipment to help diagnose and repair your vehicle. You can trust our Veteran Technicians with 10 years or more average experience and up to date technical skills to service, diagnose and repair your auto, truck or van. At C&T Auto Service, we use state of the art tools and equipment to help diagnose and repair your vehicle. You can trust our Veteran Technicians with 10 years or more average experience and up to date technical skills to service, diagnose and repair your auto, truck or van.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(770) 926-4276
Opening in 39 minutes
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
9336 Main St Woodstock, GA 30188-3761
C & T Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(867 Reviews)

OG
gravatar
OM G.
Roswell, GA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/21/2017
verified customerVerified Customer
Incompetent, Unprofessional and Dishonest
I took my 97 Ford Ranger in to C&T on February 20th. I wanted all the clutch components replaced. I told Chad there was no hurry but he had it ready on February 22nd. I picked up a friend to drive the truck home so I didn't drive it until Friday 23rd. I realized at once the clutch still had air in the hydraulic system because you had to push the pedal all the way to the floorboard to get the clutch to disengage and then it was still hard to get it to go into reverse. It was too late to call C&T and since I needed the truck on Monday and didn't want to waste two days dropping it off and picking it up I decided to just bleed it properly myself. So I bought a vacuum bleeder and did it myself. In the process I discovered they had NOT refilled the reservoir after their feeble bleeding. They had NOT used tubing to drain the bleeder valve and had just let the fluid squirt under the truck. They had NOT replaced the bleeder valve dust cover and worst of all had NOT replaced the inspection port rubber plug. Without this plug you can almost guarantee an early clutch failure from road grime and with a good potential to ruin the transmission pilot shaft.
I called Chad Monday morning and told him about the air in the clutch system and that had been corrected but I needed the rubber plug (There doesn't seem to be anyplace but junkyards to find them). He said he would check and call me back. Of course he still hasn't called. So now I am out over $1000.00 and will have to spend time and money finding a plug because they were both so incompetent and unprofessional they didn't bother to do the job correctly. I would be willing to bet there are people who gave them 5 stars have parts missing they just haven't noticed. After all, if they hadn't screwed up the clutch bleeding I wouldn't have known they didn't replace the rubber plug and I am sure they would have cheerfully replaced the clutch when it failed. Yeah, right!
Not Recommended
Randy G. from C & T Auto Service responded on 02/21/2017 01:40 PM

I am very sorry for your inconvenience, I could not find the inspection plug from your truck but i was able to find a replacement. If we can help in any way let me know.

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