100% Would Recommend
Latest Review 10 days ago
MARIO B. on 06/14/2017
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"Competent,knowledgeable,fair."
Service and experience was top notch
Vehicle: Land Rover Discovery
Service Date: 06/13/2017
Review Created: 06/14/2017 06:42 AM
Laovn D. at California Autohaus responded on 06/15/2017

Hi Mario,

Thank you for the positive comments regarding your service experience with us. I really appreciate it. 

Dan B. on 06/05/2017
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Dan said the business did a good job and the vehicle was ready early.
Vehicle: Volkswagen Tiguan
Category: Service
Service Date: 06/02/2017
Review Created: 06/05/2017
This review was collected via phone interview by Customer Research Inc.
Lavon D. at California Autohaus responded on 06/07/2017

Hi Dan,

Thank you for yet another 5 star survey. I really appreciate it.

DAVID S. on 06/01/2017
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"New Customer"
Very impressed with the customer service, and quality of work.
Vehicle: Land Rover Discovery
Service Date: 05/31/2017
Review Created: 06/01/2017 05:03 AM
Lavon D. at California Autohaus responded on 06/01/2017

Hi David,

Thank you for the positive review regarding your service visit with us. I appreciate the kind comments.

Milos S. on 05/30/2017
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Milos said he is always satisfied at this business. The staff are friendly.
Vehicle: Mercedes-Benz C55
Category: Service
Service Date: 05/26/2017
Review Created: 05/30/2017
This review was collected via phone interview by Customer Research Inc.
Lavon D. at California Autohaus responded on 06/01/2017

Hi Milos,

Thank you for yet another positive review regarding your service experience with us. I really appreciate nice comments and look forward to seeing you again. 

John L. on 05/25/2017
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John said he has worked with this business for a long time. They have always been honest and very responsive.
Vehicle: Land Rover Range Rover Sport
Category: Service
Service Date: 05/24/2017
Review Created: 05/25/2017
This review was collected via phone interview by Customer Research Inc.
Lavon D. at California Autohaus responded on 06/01/2017

Hi John,

Thank you for taking the time to respond to the survey regarding your service experience with us. I appreciate the positive comments. 

Heith D. on 05/23/2017
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Heith said this business provided great customer service. They explain everything and they had good prices. They treated him right.
Vehicle: Land Rover Range Rover
Category: Service
Service Date: 04/27/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Lavon D. at California Autohaus responded on 06/02/2017

Hi Heith,

Thank you for another positive review of your service experience with us. I appreciate it and hope you have a great weekend!

BRAD L. on 05/20/2017
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"Great service!"
I've been taking my LRs here for 10+ years. They always have been great. I won't take my LR3 anywhere else.
Vehicle: Land Rover LR3
Service Date: 05/19/2017
Review Created: 05/20/2017 09:56 AM
Lavon D. at California Autohaus responded on 06/01/2017

Hi Brad,

Thank you for another positive survey to your service experience with us. I appreciate it.

Ben W. on 05/17/2017
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Ben said the business was really knowledgeable. They have a really good group of guys and they were straightforward.
Vehicle: Land Rover Range Rover
Category: Service
Service Date: 04/17/2017
Review Created: 05/17/2017
This review was collected via phone interview by Customer Research Inc.
Lavon D. at California Autohaus responded on 06/01/2017

Hi Ben,

Thank you for the nice comments regarding your service experience with us. I really appreciate it. 

Theresa P. on 05/13/2017
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Theresa said she is happy with this business. They are fair and they give her advise on what to do. They told her to make sure certain parts have a warranty before they charge her and they could have just charged her.
Vehicle: Land Rover LR2
Category: Service
Service Date: 05/12/2017
Review Created: 05/13/2017
This review was collected via phone interview by Customer Research Inc.
Laovn D. at California Autohaus responded on 05/15/2017

Hi Theresa,

Thanks for the nice comments on the survey.  I appreciate it and hope you had a great Mother's Day.

Cynthia R. on 05/10/2017
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Cynthia said the business had perfect service. The office is very clean.
Vehicle: Mazda 3
Category: Service
Service Date: 05/09/2017
Review Created: 05/10/2017
This review was collected via phone interview by Customer Research Inc.
Laovn D. at California Autohaus responded on 05/15/2017

Hi Cynthia,

Thank you for responding to another survey. In addition, I appreciate you noticing the house keeping efforts in our office. 

Lisette R. on 05/06/2017
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Lisette said she really likes the service at this business. The personnel are excellent, and they answered all the questions she had. They were on it.
Vehicle: Audi A4
Category: Service
Service Date: 05/03/2017
Review Created: 05/06/2017
This review was collected via phone interview by Customer Research Inc.
Lavon D. at California Autohaus responded on 05/09/2017

Hi Lisette,

Thank you for taking the time to respond to another survey. I really appreciate the kind comments. 

Thanks again! 

STEPHANIE M. on 04/29/2017
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"Great Service"
California Autohaus is keeping my Mercedes in great shape. They provide high quality service.
Vehicle: Mercedes-Benz S430
Service Date: 04/28/2017
Review Created: 04/29/2017 03:51 AM
Lavon D. at California Autohaus responded on 05/10/2017

Hi Stephanie,

Thank you for the great comments regarding the last service on your Mercedes. I appreciate it.

Dave

David O. on 04/29/2017
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David said Bob and the guys are great. They have been servicing his vehicles for sometime, and they do good work at a fair price.
Vehicle: Audi Q5
Category: Service
Service Date: 04/28/2017
Review Created: 04/29/2017
This review was collected via phone interview by Customer Research Inc.
Lavon D. at California Autohaus responded on 05/10/2017

Hi David,

Thank you for the great comments regarding your last service on the Audi. I appreciate it.

Dave. 

Daren O. on 04/28/2017
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Daren said the business did everything on time. They squeezed him in at the last minute. Everything was perfect. He is extremely pleased.
Vehicle: Land Rover Range Rover
Category: Service
Service Date: 04/21/2017
Review Created: 04/28/2017
This review was collected via phone interview by Customer Research Inc.
Lavon D. at California Autohaus responded on 05/10/2017

Hi Daren,

Thank you for responding to the survey. I appreciate the positive comments. 

Dave

Erin W. on 04/26/2017
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Erin said the business provides great customer service. They go above and beyond to help their customers and she recommends them to everyone.
Vehicle: Land Rover LR2
Category: Service
Service Date: 04/17/2017
Review Created: 04/26/2017
This review was collected via phone interview by Customer Research Inc.
Lavon D. at California Autohaus responded on 05/01/2017

Hi Erin,

Thank you for taking the time to respond to another the survey. It means a lot. 

Jon M. on 04/10/2017
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John said this business is great.
Vehicle: Land Rover Range Rover Sport
Category: Service
Service Date: 04/06/2017
Review Created: 04/10/2017
This review was collected via phone interview by Customer Research Inc.
Laovn D. at California Autohaus responded on 04/13/2017

Hi Jon,

Thank you for responding favorably to another service survey. I appreciate it. 

Have a great Easter weekend!

TODD M. on 03/30/2017
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"Thank you for timely service request. "
Great Service as always.
Vehicle: Land Rover LR2
Service Date: 03/24/2017
Review Created: 03/30/2017 01:47 PM
Laovn D. at California Autohaus responded on 03/30/2017

Hi Todd,

Thank you so much for responding with another great survey. It means a lot.

Milos S. on 03/29/2017
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Milos said he is fully satisfied with the service the business provides. They are the best.
Vehicle: Land Rover LR2
Category: Service
Service Date: 03/27/2017
Review Created: 03/29/2017
This review was collected via phone interview by Customer Research Inc.
Laovn D. at California Autohaus responded on 03/30/2017

Hi Milos,

Thank you so much for responding to the survey about your recent service visit. I appreciate it. 

Brad P. on 03/27/2017
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Brad said this business was on time. They did a good job and explained things.
Vehicle: BMW 328i
Category: Service
Service Date: 03/21/2017
Review Created: 03/27/2017
This review was collected via phone interview by Customer Research Inc.
Laovn D. at California Autohaus responded on 03/27/2017

Hi Brad,

Thank you so much for taking the time to respond to the survey. I really appreciate it. 

Cathy M. on 03/22/2017
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Cathy said they have been very helpful.
Vehicle: Mercedes-Benz 500SEC
Category: Service
Service Date: 03/07/2017
Review Created: 03/22/2017
This review was collected via phone interview by Customer Research Inc.
Lavon D. at California Autohaus responded on 03/23/2017

Hi Cathy,

Thank you for responding to the survey regarding the no start condition with you car. I appreciate it. 

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