100% Would Recommend
Latest Review 1 day ago
Cathy M. on 03/22/2017
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Cathy said they have been very helpful.
Vehicle: Mercedes-Benz 500SEC
Category: Service
Service Date: 03/07/2017
Review Created: 03/22/2017
This review was collected via phone interview by Customer Research Inc.
Lavon D. at California Autohaus responded on 03/23/2017

Hi Cathy,

Thank you for responding to the survey regarding the no start condition with you car. I appreciate it. 

Carey L. on 03/22/2017
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Carey said they took very good care of him.
Vehicle: Land Rover Range Rover
Category: Service
Service Date: 03/06/2017
Review Created: 03/22/2017
This review was collected via phone interview by Customer Research Inc.
Dave W. at California Autohaus responded on 03/23/2017

Hi Carey,

Thank you for taking the time to respond positively to another review. I really appreciate it.

Adam A. on 03/17/2017
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Adam said this business was very helpful and they were able to repair his vehicle at the last minute. They did a great job.
Vehicle: BMW 325Ci
Category: Service
Service Date: 03/14/2017
Review Created: 03/17/2017
This review was collected via phone interview by Customer Research Inc.
Dave W. at California Autohaus responded on 03/20/2017

Hi Adam,

Thanks for the positive review of your first service visit with us. I really appreciate it. 

Lavon

Rob K. on 03/10/2017
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Rob said this business always provides excellent service and they are the best.
Vehicle: Volkswagen Passat
Category: Service
Service Date: 03/07/2017
Review Created: 03/10/2017
This review was collected via phone interview by Customer Research Inc.
Dave W. at California Autohaus responded on 03/16/2017

Hi Rob, 

Thank you for taking the time to answer another review. I really appreciate it. 

Cynthia R. on 02/28/2017
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Cynthia said the personnel at this facility were very good and they always do a good job.
Vehicle: Mazda 3
Category: Service
Service Date: 01/31/2017
Review Created: 02/28/2017
This review was collected via phone interview by Customer Research Inc.
Dave W. at California Autohaus responded on 03/01/2017

Hola Cynthia,

Thank you for responding to the another service survey on your car. I really appreciate it and look forward to seeing you again soon.

Lavon

CORDELIA M. on 02/25/2017
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"Top Notch "
I highly recommend this shop service is great and the pricing is fair.
Vehicle: Audi RS 5
Service Date: 02/23/2017
Review Created: 02/25/2017 08:25 AM
Dave W. at California Autohaus responded on 03/02/2017

Hi Cordelia,

Thank you for bringing us the RS5 and responding to the survey. It really means a lot. 

Dave

PAUL R. on 02/24/2017
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"Very Thorough"
The service manager was very detail oriented, and did a great job communicating the progress on our vehicle.
Vehicle: Land Rover LR3
Service Date: 02/22/2017
Review Created: 02/24/2017 09:08 AM
Dave W. at California Autohaus responded on 03/02/2017

Hi Paul,

Thank you for bringing us your Land Rover. It was a pleasure helping you and I appreciate the kind comments regarding the service we provide.

Dave

Dan B. on 02/22/2017
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Dan said this business did a great job.
Vehicle: Volkswagen EuroVan
Category: Service
Service Date: 02/20/2017
Review Created: 02/22/2017
This review was collected via phone interview by Customer Research Inc.
Dave W. at California Autohaus responded on 03/01/2017

Hi Dan,

Thanks for responding the survey regarding the EuroVan. Spreading good word is much appreciated. Thank you.

Lavon

MO E. on 02/20/2017
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"Range Rover Sport 2011"
As usual, you guys did a great job on my car by recommending the services that I needed to perform on my car. Got to say it drives like a new car now and I really appreciate that you recommended that I get the extra service done. Thank you.
Vehicle: Land Rover Range Rover Sport
Service Date: 02/07/2017
Review Created: 02/20/2017 11:10 AM
Dave W. at California Autohaus responded on 03/01/2017

Hi Mo,

I'm glad you noticed the difference. Just doing our part to help make sure you enjoy that new car feeling for as long as possible. Thank you for the kind comments. I really appreciate it.

Lavon

RAFAEL E. on 02/19/2017
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"Setvice"
Honesty and fate prices . Levon is the most fare and professional person I had met.
Vehicle: Land Rover Range Rover
Service Date: 02/17/2017
Review Created: 02/19/2017 08:35 PM
Dave W. at California Autohaus responded on 03/01/2017

Hi Rafael,

Thank you for the nice comments. You've been bringing the Range Rover to us for years now. I really appreciate it. Keep an eye on those items I mentioned and let me know whenever you need something.

Lavon

SUE S. on 02/18/2017
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"Integrity!"
Great,honest, respectful people. Thank you.
Vehicle: Land Rover Range Rover Sport
Service Date: 02/16/2017
Review Created: 02/18/2017 10:20 PM
Dave W. at California Autohaus responded on 03/01/2017

Hi Sue,

Thank you so much for trusting us with your Range Rover Sport and appreciate the positive review. It means a lot.

Thanks again!

NANCY S. on 02/18/2017
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"Regular Service Appointment"
Personalized attention and fair pricing make a visit to the California Autohaus stress free.
Vehicle: BMW 325Ci
Service Date: 02/17/2017
Review Created: 02/18/2017 08:22 AM
Dave W. at California Autohaus responded on 03/02/2017

Hi Nancy,

Thank you so much for taking the time to submit a positive review of your service experience with us. It really means a lot.

Dave

Tom H. on 02/13/2017
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Tom said this business always does good work for him.
Vehicle: Mercedes-Benz CLK500
Category: Service
Service Date: 02/09/2017
Review Created: 02/13/2017
This review was collected via phone interview by Customer Research Inc.
Dave W. at California Autohaus responded on 02/14/2017

Hi Tom,

Thank you for positively responding to the survey. I appreciate it. 

VAHE G. on 02/03/2017
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"California Autohaus is the Best"
No dealer or parts store in San Diego county could get an oil cap for my Cayenne. I would have to wait 2-3 days for it to arrive. Authaus got it for me next day, in less than 16 hours!
Vehicle: Porsche Cayenne
Service Date: 02/01/2017
Review Created: 02/03/2017 07:19 AM
Dave W. at California Autohaus responded on 02/03/2017

Hi Vahe,

I'm glad we were able to help you out. Thanks for responding to the survey and have a great weekend. 

CRAIG B. on 02/02/2017
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"Nice work."
Did a wonderful job diagnosing and fixing the cause of the illuminated "Check Engine Light" on my Mercedes. Thanks.
Vehicle: Mercedes-Benz C230
Service Date: 01/31/2017
Review Created: 02/02/2017 02:30 PM
Dave W. at California Autohaus responded on 02/03/2017

Hi Craig,

I'm grateful we got the opportunity to properly diagnose and fix the "Check Engine Light" concern. Thank you for the positive review and have a great weekend.

Jeff M. on 01/31/2017
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Jeff said this business cleaned his vehicle but they were more expensive than he was hoping.
Vehicle: Land Rover Range Rover Sport
Category: Service
Service Date: 01/26/2017
Review Created: 01/31/2017
This review was collected via phone interview by Customer Research Inc.
Dave W. at California Autohaus responded on 02/02/2017

Hi Jeff,

Thank you for responding to another survey. I appreciate it. 

Michelle S. on 01/31/2017
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Spoke with Jarred. He said he was pleased with the service this business provided.
Vehicle: Land Rover Range Rover Evoque
Category: Service
Service Date: 01/27/2017
Review Created: 01/31/2017
This review was collected via phone interview by Customer Research Inc.
Dave W. at California Autohaus responded on 02/01/2017

Hi Jarred/Michelle, 

Thank you for responding to the survey of your first visit with us. I appreciate it and hope you'll become another one of our long term customers. Our goal is to provide great service and I hope we can warrant 5 stars on your next visit.  

GEORGE S. on 01/28/2017
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"Convenient; prompt service and attention; good feedback; pleasant atmosphere"
as above
Vehicle: BMW 328i
Service Date: 01/26/2017
Review Created: 01/28/2017 11:10 AM
Dave W. at California Autohaus responded on 01/31/2017

Hi George,

Thank you for another generous review. Just wanted to say I appreciate the kind comments and look forward to helping you again.

Karen M. on 01/27/2017
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Karen said the business was very good, and honest.
Vehicle: Mercedes-Benz C230
Category: Service
Service Date: 01/12/2017
Review Created: 01/27/2017
This review was collected via phone interview by Customer Research Inc.
Dave W. at California Autohaus responded on 01/30/2017

Hi Karen,

Just wanted to say thank you for the positive review of your last service visit. I really appreciate it. 

SHARI M. on 01/25/2017
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"Fantastic"
Friendly service advisor. Great prices. Easy to schedule service. Solid work.
Vehicle: Land Rover Range Rover
Service Date: 01/23/2017
Review Created: 01/25/2017 06:56 AM
Dave W. at California Autohaus responded on 01/25/2017

Hi Shari,

Thank you for the responding to the survey. I appreciate the nice review.

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