Capitol Hyundai Montgomery


Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5rating 4.52

1675 Reviews

ReScore Reviews™ (51)

ReScore
Overall Rating 4.1764718/5Overall Rating 4.1764718/5Overall Rating 4.1764718/5Overall Rating 4.1764718/5rating 4.1764718
Original
Overall Rating 2.43137/5Overall Rating 2.43137/5rating 2.43137rating 2.43137rating 2.43137
92% Would Recommend
100% Business Response
Latest Review 43 minutes ago
Felicia T. on 09/20/2017
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"courtesy, service"
Yes
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/20/2017 10:44 AM
Gloria W. on 09/20/2017
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"Customer"
The customer service is awesome and they get you in and out in a timely manner, even when I sometimes forget to make an appointment. Keep up the good work!!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/20/2017 05:14 AM
Tonya W. on 09/19/2017
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"Sarah"
Awesome
Vehicle: 2012 Hyundai Genesis Co
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 12:43 PM
Verified Customer on 09/19/2017
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"Friendly service"
Great service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 10:15 AM
Zachary R. on 09/19/2017
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"Awesome customer service"
Yes I would recommend this business to a friend
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/19/2017 07:09 AM
Kimberly H. on 09/18/2017
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"Friendly service and completed in the exact time given "
Very pleased with the overall service
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/18/2017 06:37 PM
THADDEUS B. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good quick service"
service is good and quick
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/18/2017 05:02 AM
Nichole S. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It's clean and quick also professional"
Nice
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/16/2017 01:09 PM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 09/19/2017

Hello Nicole,

Thank you for choosing Capitol Hyundai Montgomery. We appreciate you for choosing us as your service center. We look forward to sharing you next awesome visit.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Verified Customer on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People"
Yes
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/15/2017 05:06 PM
Verified Customer on 09/15/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Warranty work"
The warranty service we had done was fine, we have repeatedly had bad service from Capital Hyundai. Our family has purchased 2 Hyundai and 1 Genesis, and while we like the Hyundai brand, we will never purchase another vehicle from Capital Hyundai or any other Sonic dealership.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/15/2017 10:21 AM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 09/16/2017

Hello Valued Customer,

Thank you for choosing Capitol Hyundai Montgomery. We appreciate your feedback. We sincerely apologize for any issues you may have had in the past and appreciate you for allowing our service team to present you with a great experience. We appreciate you and look forward to sharing your next great visit.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Verified Customer on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"ok"
ok
Vehicle: 2010 Hyundai Accent
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/15/2017 10:00 AM
Jay W. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"please stahp"
I don't have a problem with you guys, I just don't know who gave you the wrong email address.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/15/2017 09:03 AM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 09/19/2017

Hello,

Thank you for your feedback. We have deleted your email from our system. We apologize for the inconvience.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Charlene B. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the service and salesman are great"
I've bought 6 cars from this dealership
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/15/2017 08:16 AM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 09/19/2017

Hello Charlene,

Thank you for choosing Capitol Hyundai Montgomery. We appreciate your business and value your feedback. It is great to know that your service after sales was just as great. We appreciate you and look forward to sharing your next great visit.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Sesi D. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice staff"
Yes
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/15/2017 04:33 AM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 09/19/2017

Hello Sesi,

Thank you for choosing Capitol Hyundai Montgomery. It is always a privilege to have your feedback. We appreciate you and look forward to sharing your next great visit.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Catherine B. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"helpful and courteous"
good service
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/14/2017 03:33 PM
Mary M. on 09/14/2017
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"Mary"
Excellent service all the way!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/14/2017 02:42 PM
John K. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"courtesy of service managers and quality of work"
maybe slightly high price but quality is excellent
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/13/2017 07:12 PM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 09/19/2017

Hello John,

Thank you for choosing Capitol Hyundai Montgomery. We appreciate you for sharing your feedback. We always look forward to getting the job done properly. We appreciate you and look forward to sharing your next great visit.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Maryjo G. on 09/13/2017
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"Great customer service "
A++
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/13/2017 05:33 PM
Ava B. on 09/12/2017
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"Personnel knowledgeable and friendly "
Very satisfied with service.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/12/2017 01:36 PM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 09/19/2017

Hello Ava,

Thank you for choosing Capitol Hyundai Montgomery. We appreciate your business and value your feedback. It is great to know that our team, especially Sarah, worked together to provide you with a great visit. We appreciate you and look forward to sharing your next great visit.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Elizabeth C. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Competent, friendly, nice place to wait"
Great service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/12/2017 11:28 AM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 09/19/2017

Hello Elizabath,

Thank you for choosing Capitol Hyundai Montgomery. We appreciate your business and value your feedback. It is with great pleasure that our team helped provide you with exceptional service during your visit. We look forward to sharing your next great visit.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Displaying Review 1 - 20 of 1675 in total