business image

Capitol Toyota

Average Score
Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5
3.9
(135 Reviews)
0

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 1.4/5Overall Rating 1.4/5Overall Rating 1.4/5Overall Rating 1.4/5Overall Rating 1.4/5
5
Total ReScores
3.0
ReScore Average
0
Net Promoter Score ®

Business Details

About

Capitol Toyota treats our customers right and genuine customer service is at the heart of everything we do. We also have a committed and strong sales staff with many years of experience satisfying our customers. Capitol Toyota treats our customers right and genuine customer service is at the heart of everything we do. We also have a committed and strong sales staff with many years of experience satisfying our customers.

Categories
New Car Dealer, Auto Repair, Used Car Dealer
Contact
(503) 399-1011

Business Hours

Mon
9:00 AM - 8:00 PM
Tue
9:00 AM - 8:00 PM
Wed
9:00 AM - 8:00 PM
Thu
9:00 AM - 8:00 PM
Fri
9:00 AM - 8:00 PM
Sat
9:00 AM - 8:00 PM
Sun
10:00 AM - 7:00 PM
* Pacific Time (Us & Canada)
783 Auto Group Ave. NE Salem, OR 97301

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
4
Total ReScores
3.5
ReScore Average
0
Net Promoter Score ®

Business Details

About

Capitol Toyota treats our customers right and genuine customer service is at the heart of everything we do. We also have a committed and strong sales staff with many years of experience satisfying our customers. Capitol Toyota treats our customers right and genuine customer service is at the heart of everything we do. We also have a committed and strong sales staff with many years of experience satisfying our customers.

Categories
New Car Dealer, Auto Repair, Used Car Dealer
Contact
(503) 399-1011

Business Hours

Mon
9:00 AM - 8:00 PM
Tue
9:00 AM - 8:00 PM
Wed
9:00 AM - 8:00 PM
Thu
9:00 AM - 8:00 PM
Fri
9:00 AM - 8:00 PM
Sat
9:00 AM - 8:00 PM
Sun
10:00 AM - 7:00 PM
* Pacific Time (Us & Canada)
783 Auto Group Ave. NE Salem, OR 97301

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
1.0
ReScore Average
0
Net Promoter Score ®

Business Details

About

Capitol Toyota treats our customers right and genuine customer service is at the heart of everything we do. We also have a committed and strong sales staff with many years of experience satisfying our customers. Capitol Toyota treats our customers right and genuine customer service is at the heart of everything we do. We also have a committed and strong sales staff with many years of experience satisfying our customers.

Categories
New Car Dealer, Auto Repair, Used Car Dealer
Contact
(503) 399-1011

Business Hours

Mon
9:00 AM - 8:00 PM
Tue
9:00 AM - 8:00 PM
Wed
9:00 AM - 8:00 PM
Thu
9:00 AM - 8:00 PM
Fri
9:00 AM - 8:00 PM
Sat
9:00 AM - 8:00 PM
Sun
10:00 AM - 7:00 PM
* Pacific Time (Us & Canada)
783 Auto Group Ave. NE Salem, OR 97301
All Departments' Reviews
Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5
3.9
(135 Reviews)

WB
gravatar
WILLIAM B.
Sublimity, OR
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/05/2013
verified customerVerified Customer
Category: Service
Service Dept. is good, Parts Dept is great, Sales Dept. has not been our favorite in the past
So far no problems, just came in for the scheduled oil change and to buy a bottle of oil to have on hand. Merle in the Parts Department is always helpful. I am answering "yes" below but that is only because you do not have a middle of the road response.
Recommended
Charley E., Customer Relations Manager from Capitol Toyota responded on 09/06/2013 08:15 AM

Thank you Mr.Billings for the insight..Capitol Toyota is committed on providing great customer service and understands that we don't always make the grade. It is feedback such as your that drives us to do better everyday. Again thank you and have a great day. 

Businesses Near You
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(72 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(381 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(407 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(768 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(254 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.