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Capitol Toyota

Average Score
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4.0
(129 Reviews)
0
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Score Details

5 stars
69%
4 stars
1%
3 stars
2%
2 stars
3%
1 star
22%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 1.4/5Overall Rating 1.4/5Overall Rating 1.4/5Overall Rating 1.4/5Overall Rating 1.4/5
5
Total ReScores™
3.0
ReScore™ Average
0
Net Promoter Score ®

Business Details

About

Capitol Toyota treats our customers right and genuine customer service is at the heart of everything we do. We also have a committed and strong sales staff with many years of experience satisfying our customers. Capitol Toyota treats our customers right and genuine customer service is at the heart of everything we do. We also have a committed and strong sales staff with many years of experience satisfying our customers.

Categories
New Car Dealer, Auto Repair, Used Car Dealer
Contact
(503) 399-1011
Closed
Business Hours

Business Hours

Mon
9:00 AM - 8:00 PM
Tue
9:00 AM - 8:00 PM
Wed
9:00 AM - 8:00 PM
Thu
9:00 AM - 8:00 PM
Fri
9:00 AM - 8:00 PM
Sat
9:00 AM - 8:00 PM
Sun
10:00 AM - 7:00 PM
* Pacific Time (US & Canada)
783 Auto Group Ave. NE Salem, OR 97301
Get Directions

Score Details

5 stars
52%
4 stars
2%
3 stars
2%
2 stars
2%
1 star
38%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
4
Total ReScores™
3.5
ReScore™ Average
0
Net Promoter Score ®

Business Details

About

Capitol Toyota treats our customers right and genuine customer service is at the heart of everything we do. We also have a committed and strong sales staff with many years of experience satisfying our customers. Capitol Toyota treats our customers right and genuine customer service is at the heart of everything we do. We also have a committed and strong sales staff with many years of experience satisfying our customers.

Categories
New Car Dealer, Auto Repair, Used Car Dealer
Contact
(503) 399-1011
Closed
Business Hours

Business Hours

Mon
9:00 AM - 8:00 PM
Tue
9:00 AM - 8:00 PM
Wed
9:00 AM - 8:00 PM
Thu
9:00 AM - 8:00 PM
Fri
9:00 AM - 8:00 PM
Sat
9:00 AM - 8:00 PM
Sun
10:00 AM - 7:00 PM
* Pacific Time (US & Canada)
783 Auto Group Ave. NE Salem, OR 97301
Get Directions

Score Details

5 stars
61%
4 stars
<1%
3 stars
5%
2 stars
11%
1 star
22%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
1.0
ReScore™ Average
0
Net Promoter Score ®

Business Details

About

Capitol Toyota treats our customers right and genuine customer service is at the heart of everything we do. We also have a committed and strong sales staff with many years of experience satisfying our customers. Capitol Toyota treats our customers right and genuine customer service is at the heart of everything we do. We also have a committed and strong sales staff with many years of experience satisfying our customers.

Categories
New Car Dealer, Auto Repair, Used Car Dealer
Contact
(503) 399-1011
Closed
Business Hours

Business Hours

Mon
9:00 AM - 8:00 PM
Tue
9:00 AM - 8:00 PM
Wed
9:00 AM - 8:00 PM
Thu
9:00 AM - 8:00 PM
Fri
9:00 AM - 8:00 PM
Sat
9:00 AM - 8:00 PM
Sun
10:00 AM - 7:00 PM
* Pacific Time (US & Canada)
783 Auto Group Ave. NE Salem, OR 97301
Get Directions
All Departments' Reviews
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4.0
(129 Reviews)
Write a Review
Recent Reviews
SM
gravatar
SCOTT M.
Mc Minnville, OR
TOYOTA PRIUS V
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/08/2014
verified customerVerified Customer
Category: Service
A little confusion
The initial arrival at the service bay was a little confusing. Some helpful signs giving direction, like "wait here until technician arrives" and "through this door, please" would be helpful. Everything was great otherwise. Love that you offer fresh fruit as a snack.
Recommended
Charley E., Customer Relations Manager from Capitol Toyota responded on 04/10/2014 11:23 AM

Scott..thank you for the insight..we will take a look on how to take care of that issue..Have a great day..

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