business image

CarCare

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,722 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
5
Total ReScores
4.8
ReScore Average
97
Net Promoter Score ®

Business Details

Categories
Contact
(205) 733-8863

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
2048 Valleydale Ter Birmingham, AL 35244 USA
CarCare's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,722 Reviews)

BJ
gravatar
Bob J.
Pelham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2018
verified customer Verified Customer
Category: Service
Friendly and Responsible CarCare!
My wife and I were in doubt about spending money to repair a 19 year old, 89k miles Honda Accord EX. Dennis and Mike did an extensive "checkup" on our car and presented us with the findings for free. We looked at cars and insurance costs and decided that it would be best in our financial situation (both disabled) to have the maintenance and other safety suggestions done.

Mike (the owner) picked me up and dropped me off and was very helpful. Dennis (the shop supervisor) explained to my wife and I what work was needed and he too was very helpful and courteous. They told us that the work performed carried a 24k mile warranty.

Thanks so much,
Anita & Bob
Recommended
Mike B., President from CarCare responded on 02/12/2018 08:39 AM

Hi Bob, thank you so much for taking time to post a review and welcome to the CarCare family.  We appreciate your feedback.  Our "FREE" Multipoint inspection is a great tool to share with the customer through text so that you can get a good visual on the overall health of your vehicle! Glad you were able to make a valuable decision on the service work needed on your Honda with Mike and Dennis's help.  I hope to get to meet you next time!
-jaimee barrett (mike's wife)/office manager

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.