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Review for Care 4 Cars Inc
Paul D. on 03/25/2015
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Paul said there are problems with his vehicle. There is an engine problem and there is noise on the passenger side of the vehicle. The glove compartment will not open. It is locked.
Vehicle: Mercedes-Benz SLK350
Category: Service
Service Date: 03/09/2015
Review Created: 03/25/2015
This review was collected via phone interview by Customer Research Inc.
Robb H. at Care 4 Cars Inc responded on 03/31/2015

Our customer scheduled and we completed a $16 dollar Virginia State Safety Inspection.   The customer requested we attempt to open his glove box.  We tried the key and it didn't work.  We advised that as the car had only 9656 miles on it, his Mercedes dealer would correct all his listed concerns under the manufacturers' Warranty for no out of pocket cost.  I don't fully understand how we didn't provide our normal excellent service.