CarForce


Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

124 Reviews

98% Would Recommend
Latest Review over 4 years ago

Kennon W. on 04/23/2013
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Kennon said he was over charged $50 for an alternator and if he had not caught it ahead of time they would have charged $150 over. He would not recommend this business to others based on this experience.
Vehicle: Cadillac Escalade
Category: Service
Service Date: 04/19/2013
Review Created: 04/23/2013
This review was collected via phone interview by Customer Research Inc.
Michael A. on 04/22/2013
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Michael said this business did a good job and the people are good.
Vehicle: GMC Envoy
Category: Service
Service Date: 04/15/2013
Review Created: 04/22/2013
This review was collected via phone interview by Customer Research Inc.
Tom H. on 04/20/2013
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"Prompt and efficient service"
Fine service with good results.
Vehicle: Acura 3.2TL
Service Date: 04/19/2013
Review Created: 04/20/2013 06:57 PM
Sean C. on 04/16/2013
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Sean said he was satisfied with this business.
Vehicle: Volvo V70
Category: Service
Service Date: 03/31/2013
Review Created: 04/16/2013
This review was collected via phone interview by Customer Research Inc.
Richard M. on 04/05/2013
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"Clean... efficient... well run"
This is my second service experience with CarForce. Both visits have been quite satisfactory. They ask what needs to be done, then they do it well. Very reasonable and fair pricing also.
Vehicle: Porsche Boxster
Service Date: 04/01/2013
Review Created: 04/05/2013 08:12 PM
Maureen T. on 04/03/2013
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"Helpful business "
Good customer service
Vehicle: Mercedes-Benz ML350
Service Date: 04/01/2013
Review Created: 04/03/2013 05:10 AM
Eric B. on 03/12/2013
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Eric said the staff at this business are very friendly.
Vehicle: Chevrolet Prizm
Category: Service
Service Date: 02/28/2013
Review Created: 03/12/2013
This review was collected via phone interview by Customer Research Inc.
Owen G. on 03/11/2013
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Owen said there were no issues with the service visit and he was happy with this business.
Vehicle: Chrysler Voyager
Category: Service
Service Date: 02/28/2013
Review Created: 03/11/2013
This review was collected via phone interview by Customer Research Inc.
Trueman C. on 03/06/2013
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Spoke with Faith. She said this business explains everything very well.
Vehicle: Mercedes-Benz C240
Category: Service
Service Date: 02/28/2013
Review Created: 03/06/2013
This review was collected via phone interview by Customer Research Inc.
Joyce W. on 02/23/2013
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Joyce said they did everything she wanted. They even picked up and dropped off her vehicle to her.
Vehicle: BMW 528i
Category: Service
Service Date: 01/30/2013
Review Created: 02/23/2013
This review was collected via phone interview by Customer Research Inc.
Rich G. on 02/23/2013
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Rich said this business always provides the service he asks them to. He said he will be going back to this business Monday because his check engine light had turned on.
Vehicle: Volvo S70
Category: Service
Service Date: 02/08/2013
Review Created: 02/23/2013
This review was collected via phone interview by Customer Research Inc.
Matthew P. on 02/20/2013
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Matthew stated he was having a problem with a brake warning light, which was also causing a beep warning noise. He brought his vehicle in for a diagnostic, and luckily only paid $100 for service. They did take 1 full day to diagnose the problem. They did not provide a courtesy call regarding approval for service. The service cost was about $700. Luckily he called ahead of time. The staff advised they had ordered the part, and they were about to replace the part. Matthew mentioned it was unacceptable service, especially for the amount of money for service. Then, he had also made arrangements previously for a shuttle service. However, the representative advised there wasn't anyone available to drive him. He opted to go to the business since it was a short distance away. Matthew saw the owner, and 3 staff members inside the garage. As a result, he felt the representative blatantly lied to him, because he did not approve the service to be completed. When he picked up his vehicle, the problem resolved itself. It may have been a loose sensor or the vehicle was very, very cold. As a result of very poor service, he will not ever, ever go back to the business for his service needs.
Vehicle: Audi S4
Category: Service
Service Date: 02/19/2013
Review Created: 02/20/2013
This review was collected via phone interview by Customer Research Inc.
Jason C. on 02/09/2013
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Jason said the business paid special attention to his vehicle because it had to stay 2 nights there and they pulled the vehicle in to the business at night.
Vehicle: Toyota Tundra
Category: Service
Service Date: 02/04/2013
Review Created: 02/09/2013
This review was collected via phone interview by Customer Research Inc.
Peter W. on 02/08/2013
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Peter said they did a pretty good job. He said the business charged an extra $40 because they had a problem getting the vehicle on the lift.
Vehicle: BMW 318i
Category: Service
Service Date: 02/06/2013
Review Created: 02/08/2013
This review was collected via phone interview by Customer Research Inc.
Jed S. on 01/31/2013
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Jed said they did a good job and his vehicle is running well.
Vehicle: Jaguar XJ8
Category: Service
Service Date: 01/29/2013
Review Created: 01/31/2013
This review was collected via phone interview by Customer Research Inc.
Gary L. on 01/26/2013
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"Good work, done right!"
Great work on my Volvo. Knowledgable staff. Good service.
Vehicle: Volvo V40
Service Date: 01/25/2013
Review Created: 01/26/2013 06:25 AM
Carrol C. on 01/26/2013
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Carrol said they are very helpful.
Vehicle: MINI Cooper
Category: Service
Service Date: 01/14/2013
Review Created: 01/26/2013
This review was collected via phone interview by Customer Research Inc.
Douglas S. on 01/26/2013
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Douglas said there were no problems. He said this business seems to be pretty reliable. The only problem he had was with one prior repair. He is not sure if the replacement part of the fuel pump in the tank is faulty or not but he is working with this business on it and they seem to be willing to replace it if it turns out to be a faulty part.
Vehicle: Volvo 940
Category: Service
Service Date: 01/21/2013
Review Created: 01/26/2013
This review was collected via phone interview by Customer Research Inc.
David A. on 01/26/2013
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Spoke with David's wife. She said they were very pleased.
Vehicle: Jaguar XJ-SC
Category: Service
Service Date: 01/22/2013
Review Created: 01/26/2013
This review was collected via phone interview by Customer Research Inc.
Catherine M. on 01/24/2013
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Catherine said she received great service at CarForce.
Vehicle: Audi A4
Category: Service
Service Date: 12/28/2012
Review Created: 01/24/2013
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 124 in total