Business Solutions
SureCritic / Hyundai Dealer / Chapman Hyundai
business image

Chapman Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(5,438 Reviews)
76
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
86%
4 stars
7%
3 stars
2%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
256
Total ReScores™
4.8
ReScore™ Average
76
Net Promoter Score ®

Business Details

About

Chapman Hyundai, located in Phoenix, AZ, is part of the Chapman Automotive Family. Our factory-trained technicians use only quality, genuine Hyundai parts when servicing your vehicle. Call us today, or visit our website for 24/7 Service Scheduling online! Chapman Hyundai, located in Phoenix, AZ, is part of the Chapman Automotive Family. Our factory-trained technicians use only quality, genuine Hyundai parts when servicing your vehicle. Call us today, or visit our website for 24/7 Service Scheduling online!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(602) 993-3322
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Arizona
999 W. Bell Road Phoenix, AZ 85023
Get Directions
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(5,438 Reviews)
Write a Review
Recent Reviews
AS
gravatar
Antonio S.
Gilbert, AZ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/19/2024
0
Category: Service
Racist, unethical, and unprofessional team
Arrived to this location on 01/18/2024, as service advisor Joe Bartizal expressed to bring my vehicle in to have the following completed: diagnostic test, review why my vehicle is NOT starting after being returned to me by Chapman Hyundai Phoenix, noises from under the engine, recalls and identifying why the vehicle vibrates when accelerating. When I arrived with my vehicle, Justin Lenocker the service manager proceeds to pull me to side and express the dealership will not be repairing my vehicle due the dispute of the charges. I'm unsure as to why any manager thinks they deserve money when they did NOT complete the initial service requests in its entirety. Furthermore, your service advisor Joe Bartizal advised me to bring my vehicle and I have documentation of such. Highly suspecting racial profiling from directly Joe Bartizal, Alfred Martines, George Salman, and Justin Lenocker. My advice to anyone making any form of business with this dealership in particular, it is best you record and document everything said. They will also try to steal from you as they did me and I have clear documentation of it!
Businesses Near You
One Stop Auto Repair
67
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(15 Reviews)
J-N-J Auto Service
92
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(58 Reviews)
M and M Automotive
97
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(510 Reviews)
Dunlap Automotive
71
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(107 Reviews)
Bell Tire and Auto Service
94
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,071 Reviews)
Vehicle Reviews
vehicle image
2025 IONIQ 5 N
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2)
vehicle image
2024 Elantra
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(125)
vehicle image
2024 Elantra Hybrid
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3)
vehicle image
2024 Elantra N
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(3)
vehicle image
2024 IONIQ 5
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(34)
vehicle image
2024 IONIQ 6
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(23)
vehicle image
2024 Kona
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(275)
vehicle image
2024 Kona Electric
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(7)
vehicle image
2024 Palisade
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(427)
vehicle image
2024 Santa Cruz
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(250)
vehicle image
2024 Santa Fe
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(23)
vehicle image
2024 Sonata
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(25)
vehicle image
2024 Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(4)
vehicle image
2024 Tucson
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(519)
vehicle image
2024 Tucson Hybrid
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(170)
vehicle image
2024 Tucson Plug-In Hybrid
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(13)
vehicle image
2024 Venue
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(52)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.