100% Would Recommend
99% Business Response
Latest Review 13 days ago
Harold L. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review "
Local, quality service and fair prices.
Vehicle: Toyota RAV4
Service Date: 08/03/2017
Review Created: 08/07/2017 12:18 PM
Terry C., Service Adviser at Charlie's Garage responded on 08/10/2017

It's always a pleasure to see you. Thank you again for your business.

Terry Chitty
330-628-4757
Joe F. on 08/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service on my Jeep"
Always thoroughly explain the work that was done!
Vehicle: Jeep Liberty
Service Date: 08/03/2017
Review Created: 08/05/2017 02:49 AM
Terry C., Service Adviser at Charlie's Garage responded on 08/14/2017

Joe, your business is always appreciated!

Terry Chitty
330-628-4757
Leonard W. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Leonard said they did the work well. He is happy with this business.
Vehicle: Subaru Legacy
Category: Service
Service Date: 08/01/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser at Charlie's Garage responded on 08/15/2017

Thank you for trusting in our service.

Terry Chitty
330-628-4757
Serenity L. on 08/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trustworthy "
Love these guys!
Vehicle: Subaru Forester
Service Date: 07/10/2017
Review Created: 08/02/2017 01:59 PM
Terry C., Service Adviser at Charlie's Garage responded on 08/10/2017

We appreciate your business, Serenity!

Terry Chitty
330-628-4757
Randy B. on 08/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Randy said he received superb service at a great price.
Vehicle: Jeep Commander
Category: Service
Service Date: 07/28/2017
Review Created: 08/02/2017
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser at Charlie's Garage responded on 08/04/2017

Randy, glad you're happy with the work we did for you. Thank you for the business.

Terry Chitty
330-628-4757
Fred H. on 07/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2004 Rav 4"
One of my tires was loosing air, so I made an appointment to have them look at it. When I returned, they told me that it was the valve stem. They replaced it and made sure that the air pressure in the tire was correct and off I went. I have had no problem since. This is the right place to bring your car.
Vehicle: Toyota RAV4
Service Date: 07/06/2017
Review Created: 07/29/2017 07:42 PM
Terry C., Service Adviser at Charlie's Garage responded on 08/01/2017

It's always enjoyable catching up! Thank you for your business.

Terry Chitty
330-628-4757
Larry S. on 07/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Kathryn. She said she did a great job and it was done for a reasonable price.
Vehicle: Toyota Camry
Category: Service
Service Date: 06/29/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser at Charlie's Garage responded on 08/01/2017

It's always a pleasure to see you. Thank you again for your business.


Terry Chitty
330-628-4757

Carol G. on 07/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Carol said there is more work to be done so she has to take her vehicle back to the business. The staff were friendly, and they did a decent job.
Vehicle: Dodge Dakota
Category: Service
Service Date: 07/21/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser at Charlie's Garage responded on 07/31/2017

Carol, your business is always appreciated!

Terry Chitty
330-628-4757
Serenity L. on 07/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trustworthy "
I love Charlie's very friendly, great work on my car, got the job done fast. I can trust them
Vehicle: Toyota Supra
Service Date: 07/19/2017
Review Created: 07/24/2017 06:24 PM
Terry C., Service Adviser at Charlie's Garage responded on 07/26/2017

Serenity, your business is always appreciated.

Terry Chitty
330-628-4757
Jeff S. on 07/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jeff said he liked this business' customer service, so he found them to be a pleasure to deal with.
Vehicle: Kia Sorento
Category: Service
Service Date: 07/21/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser at Charlie's Garage responded on 07/28/2017

Jeff, glad you're happy with the work we did for you. Thank you for the business.

Terry Chitty
330-628-4757
Matt S. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Ruth. She said this business did a very good job in a good amount of time.
Vehicle: Ford F-150
Category: Service
Service Date: 06/27/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser at Charlie's Garage responded on 07/31/2017

Thank you Matt for supporting our local business!

Terry Chitty
330-628-4757
Serenity L. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Serenity said the staff is reliable. They get the work done in a timely manner, and she trusts them.
Vehicle: Subaru Forester
Category: Service
Service Date: 06/30/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser at Charlie's Garage responded on 07/31/2017

Thank you for trusting in our service, Serenity.

Terry Chitty
330-628-4757
Cory M. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cory said this business is friendly and efficient.
Vehicle: Toyota Corolla
Category: Service
Service Date: 07/17/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser at Charlie's Garage responded on 07/27/2017

Thank you for trusting in our service, Cory.

Terry Chitty
330-628-4757
Rick L. on 07/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2003 lexus traction control and vcs light on"
checked with lexus dealer and was told estimate of $200.00 to $500.00 to repair. Brought the car to charlies and was so pleasantly surprised when i received a bill for $86.00. I will recommend them to friends and family. Hard to find an honest place.
Vehicle: Lexus ES 300
Service Date: 07/05/2017
Review Created: 07/08/2017 05:46 PM
Terry C., Service Adviser at Charlie's Garage responded on 07/12/2017

Thanks Rick, I really enjoyed the conversation. It was great to see you!

Terry Chitty
330-628-4757
Roy A. on 07/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Roy said they have good service and it's always been good. They've demonstrated honesty and integrity.
Vehicle: Toyota Avalon
Category: Service
Service Date: 06/26/2017
Review Created: 07/07/2017
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser at Charlie's Garage responded on 07/27/2017

Mr. Alexander, it's always a pleasure to see you. Thank you again for your business.

Terry Chitty
330-628-4757
Fred H. on 07/01/2017
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2008 Rav4"
I had it in for an oil change and checking of the rear brakes.
Concerning the rear brakes, which has 50,000 miles on it, the technician said that the rear brakes look OK, but maybe they should be replaced during the next oil change.
So we will wait until the next oil change.

Charlies does excellent work, very dependable and their prices are VERY reasonable.
I have so much faith in Charlies, that I can tell them, if you think that it needs fixing, go ahead and fix it.
If I am not sure what I should do about a car repair, I can always ask Charlies for their opinion and then I take their advice.
Service Date: 06/27/2017
Review Created: 07/01/2017 01:56 PM
Terry C., Service Adviser at Charlie's Garage responded on 07/12/2017

Thank you for trusting in our service, Fred.

Terry Chitty
330-628-4757
Fred H. on 07/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2004 Rav 4"
They replaced the Headlight bulb very quickly and it works well.
Charlies did not try to sell me anything else, besides the bulb.
Very (honest and dependable).
Vehicle: Toyota RAV4
Service Date: 06/27/2017
Review Created: 07/01/2017 01:27 PM
Terry C., Service Adviser at Charlie's Garage responded on 07/12/2017

Fred, glad you're happy with the work we did for you. Thank you for the business.

Terry Chitty
330-628-4757
Dan Y. on 07/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Terry and the guys always provide a great service "
Keep up the great work
Vehicle: MINI Cooper
Service Date: 06/30/2017
Review Created: 07/01/2017 08:51 AM
Terry C., Service Adviser at Charlie's Garage responded on 07/12/2017

Dan, your business is always appreciated!

Terry Chitty
330-628-4757
Dan Y. on 06/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They do what they say they will and are airways on time "
Great repair shop
Vehicle: Ford F-150
Service Date: 06/28/2017
Review Created: 06/30/2017 08:30 AM
Terry C., Service Adviser at Charlie's Garage responded on 07/12/2017

Thank you Dan for supporting our local business!

Terry Chitty
330-628-4757
Rick L. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rick said this business always does a good and fair job.
Vehicle: Ford Pickup
Category: Service
Service Date: 05/16/2017
Review Created: 06/26/2017
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser at Charlie's Garage responded on 06/29/2017

Rick, your business is always appreciated!

Terry Chitty
330-628-4757
Displaying Review 1 - 20 of 208 in total