Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

426 Reviews

100% Would Recommend
98% Business Response
Latest Review 11 days ago

Reviews


KM
Kyle M.
Mogadore, OH
Saturn Outlook
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/08/2019
Nothing but trust.
When I drop my car off at Chariles I know that the service being done to my car is being one by someone who cares. I know this by the way I'm treated while at the shop or on the phone. When your car is in there shop your the priority.

KB
Kaitlyn B.
Kent, OH
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Kaitlyn said the price was reasonable and she got her vehicle back fast.
This review was collected via phone interview by Customer Research Inc.

LP
Lynne P.
Canton, OH
Hyundai SANTA FE SPORT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019
Excellent service all the way around.
Very professional, great service & so accommodating.
Terry C., Service Adviser from Charlie's Garage responded on 02/01/2019

Thank you for trusting in our service Lynne.

Terry Chitty
330-628-4757

DY
Dan Y.
Mogadore, OH
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019
The do great work
Terry and staff always go over and beyond what is expected. They always do Quality
Work !
Terry C., Service Adviser from Charlie's Garage responded on 02/01/2019

We appreciate your business, Dan!

Terry Chitty
330-628-4757

RW
Robert W.
Mogadore, OH
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019
Never a doubt!
Completely dependable, never oversells, guaranteed work.
Terry C., Service Adviser from Charlie's Garage responded on 02/01/2019

Thank you for trusting in our service, Robert.

Terry Chitty
330-628-4757

LW
Leonard W.
Mogadore, OH
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Service
Leonard said the business did they what he asked them to do in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 02/01/2019

Thank you Lenny for supporting our local business!

Terry Chitty
330-628-4757

MM
Mary M.
Tallmadge, OH
Acura RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Service
Mary said they did a great job.
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 02/01/2019

Thank you for trusting in our service.

Terry Chitty
330-628-4757

TC
Tom C.
Mogadore, OH
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019
Short notice repair
It’s always a pleasure deal with Terry and his team. Great job!
Terry C., Service Adviser from Charlie's Garage responded on 02/01/2019

Thank you Tom for supporting our local business!



Terry Chitty
330-628-4757


RW
Robert W.
Mogadore, OH
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
Never a doubt!
Never any pressure to have more work done, never concerned about unnecessary work recommendations, never anything left undone or short cutted. Totally confident in leaving my vehicle in their care. Highly recommended!
Terry C., Service Adviser from Charlie's Garage responded on 01/21/2019

We appreciate you business, Robert!

Terry Chitty
330-628-4757

MK
Mike K.
Kent, OH
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Great repair shop !
Good work , friendly people and reasonable rates !!
Terry C., Service Adviser from Charlie's Garage responded on 01/21/2019

Thank you Mike for supporting our local business!

Terry Chitty
330-628-4757

LC
Linda C.
Mogadore, OH
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Linda said they did a very good job.
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 01/21/2019

Thank you for trusting in our service, Linda.

Terry Chitty
330-628-4757

FH
Fred H.
Mogadore, OH
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019
Your car's B-E-S-T friend.
I have been taking our cars to Charlies Garage for DECADES.
They are honest, trustworthy, respectful and care about your car AND you.
This last time when I took in my 2004 Toyota Rav4,
I thought that I needed new brakes all the way around. One reason, it had close to 60,000 miles on them
and at the previous oil change the brakes only had 40% left.
I thought that Terry would say, let's replace the brakes for you based on the info above,
but he didn't. He said, let us take a look at them and we will let you know where the brakes stand.
When he called back, he said that your brakes still have 35% left.
He never pushed me to replace the brakes. He left it up to me.
Other auto repair places would have said, at 35%, you should replace them, but not Terry.
I trust Terry and his technicians with our cars, otherwise I would not take them to CHARLIE GARAGE!!!
Terry C., Service Adviser from Charlie's Garage responded on 01/16/2019

Fred, Thank you for the kind words, we appreciate your business.

Terry Chitty
330-628-4757

DH
Diantha H.
Mogadore, OH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019
Always willing to help; courteous, pleasant, & KNOWLEDGEABLE ABOUT CARS!!
My car wouldn't start; I was supposed to leave on a trip within moments. Called and talked with Terry.
Car was in and out within 1 & 1/2 hours and trip was only slightly delayed. Great people at this place--
have been going there for 17 years and never disappointed in service and advice.
Terry C., Service Adviser from Charlie's Garage responded on 01/16/2019

Diantha, glad you're happy with the work we did for you. Thank you for the business.

Terry Chitty
330-628-4757

RH
Robin H.
Mogadore, OH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019
The Best!
Wouldn't go anywhere else!
Terry C., Service Adviser from Charlie's Garage responded on 01/16/2019

Robin, your business is always appreciated!

Terry Chitty
330-628-4757

KD
Ken D.
Mogadore, OH
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019
Professional
I've been going there for decades. It's an easy drop & pick up. The work is done sooner than later.
Terry C., Service Adviser from Charlie's Garage responded on 01/09/2019

Ken, glad you're happy with the work we did for you. Thank you for the business.

Terry Chitty
330-628-4757

Verified Customer
Kent, OH
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018
Wonderful people and great service.
I have never had any problems with the service or anything else at Charlie’s garage. The car is fixed and done when promised. I will continue to use their services.
Terry C., Service Adviser from Charlie's Garage responded on 01/09/2019

Jane, your business is always appreciated!

Terry Chitty
330-628-4757

DW
Dave W.
Atwater, OH
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018
Awesome
Knowledgeable, fair price and great service, I've already recommended them to people I know.
Terry C., Service Adviser from Charlie's Garage responded on 01/09/2019

Thank you for trusting in our service.

Terry Chitty
330-628-4757

DS
Deanna S.
Barberton, OH
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
Best mechanic you'll find
If you want a trustworthy, friendly, efficient and fair mechanic this is the place to go. No more fear of being charged for things you don't want or need for your vehicle. I couldn't reccomend this place enough.
Terry C., Service Adviser from Charlie's Garage responded on 12/14/2018

Glad we were able to help, thank you for the kind words.

Terry Chitty
330-628-4757

Verified Customer
Mogadore, OH
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
Excellent Service
This was my second but not last time using Charlie’s Garage. Hard to find honest repairmen at a reasonable rate. Terry was a pleasure to work with and laid out all the options for me and his recommendations
Terry C., Service Adviser from Charlie's Garage responded on 12/14/2018

We're glad we were able to help! Thank you for the post.

Terry Chitty
330-628-4757

DM
Dustin M.
Mogadore, OH
Kia Forte Koup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Dustin said everything went well.
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 12/14/2018

Thank you for trusting in our service, Dustin.

Terry Chitty
330-628-4757

Displaying Review 1 - 20 of 426 in total