Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95
5.0

( 534 Reviews )

100% Would Recommend
97% Business Response
Latest Review 2 days ago

Reviews


RB
Robert B.
Kent, OH
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2019
Great service center
Very easy to work with and extremely honest.

LW
Leonard W.
Mogadore, OH
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019 Category: Service
Leonard said the staff provided the service he wanted well. They were quick and the price was right.
This review was collected via phone interview by Customer Research Inc.

CD
Carrie D.
Atwater, OH
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019
Tire mount and balance
These guys are so very nice and down to earth. They do a great job every time we need their services. So greatful!!!

GH
Gary H.
Randolph, OH
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019
Charlie's Garage has great service and is very trustworthy.
I am a repeat customer of Charlie's and have never had any problems. They are very upfront about the repairs and the cost.

DS
Debra S.
Mogadore, OH
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019
Great place!
Gets u in and out as soon as possible and is honest.

BS
Bob S.
Uniontown, OH
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019
Quality automotive repair
My vechiles have maintainance and repair work done here for years. Always done right.

PC
Phil C.
Tallmadge, OH
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019
Charlie’s Garage Inc. car service
Perfect as always

FH
Fred H.
Mogadore, OH
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019
2004 Toyota Rav 4
Thanks to the technicians at Charlies Garage for doing what it takes to fix the CHECK ENGINE LIGHT problem on my 2004 Rav 4.
So now my car can continue on its merry way.
Thanks to Charlies Garage.

Never fear when CHARLIES GARAGE is here ===> to help you!!!!

They are the best!!!!!
Terry C., Service Adviser from Charlie's Garage responded on 10/17/2019

Fred, glad we were able to help. We appreciate your business!

Terry Chitty
330-628-4757

LW
Lila W.
Ravenna, OH
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2019
Outstanding service
Outstanding customer service and talented mechanics at this garage. I never feel “taken” like I have at dealerships and the work is always done right the first time. I depend on my car for my safety and knowing Charlie’s garage is taking care of my car is the best reassurance for my safety while driving it.
Terry C., Service Adviser from Charlie's Garage responded on 10/17/2019

Thank you for trusting in our service, Lila.

Terry Chitty
330-628-4757

DM
David M.
Mogadore, OH
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019
Mr
Great place to get your vehicle taking care of. Everybody treats you like family.
Terry C., Service Adviser from Charlie's Garage responded on 10/17/2019

David, thank you for the kind words. We appreciate your business.

Terry Chitty
330-628-4757

DS
Devon S.
Streetsboro, OH
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019 Category: Service
Devon said it is a great place. He said they told him exactly what was wrong with his vehicle, and the customer service and the prices are great.
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 10/17/2019

Thank you Devon for supporting our local business!

Terry Chitty
330-628-4757

PS
Peggy S.
Mogadore, OH
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019 Category: Service
Peggy said she has never had a problem with them.
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 10/17/2019

Thank you for trusting in our service, Peggy.

Terry Chitty
330-628-4757

JG
Jerry G.
Mogadore, OH
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2019 Category: Service
Jerry said this business has good and friendly service. His vehicle was returned in good shape.
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 10/09/2019

Thank you for trusting in our service, Jerry.

Terry Chitty
330-628-4757

MC
Mike C.
Mogadore, OH
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019
Suspension
I brought in my own suspension and had Charlie’s put them on. They are great to deal with. Love how close to my work they are, I can drop off my truck and just walk to work, so I’m kinda spoiled.
Terry C., Service Adviser from Charlie's Garage responded on 10/09/2019

Mike, your business is always appreciated!

Terry Chitty
330-628-4757

RH
Robin H.
Suffield, OH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2019
They are the best!
I trust them fully!
Terry C., Service Adviser from Charlie's Garage responded on 09/25/2019

Robin, your business is always appreciated!

Terry Chitty
330-628-4757

JS
Jerry S.
Mogadore, OH
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2019 Category: Service
Gerry said the business was very competent, they were efficient, quick with their service and they had a fair price.
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 09/25/2019

It's always a pleasure to see you. Thank you again for your business.

Terry Chitty
330-628-4757

MK
Michelle K.
Munroe Falls, OH
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019
Great service, honest and fair!
Thank you so much for looking over my daughters noisy break job from another service provider. We appreciated your honest work. So happy to have found a shop we can rely on for honest service. Thank you again!
Terry C., Service Adviser from Charlie's Garage responded on 09/25/2019

Thank you for trusting in our service, Michelle.

Terry Chitty
330-628-4757

PD
Paul D.
Mogadore, OH
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2019
Always great!
Really like this place!
Terry C., Service Adviser from Charlie's Garage responded on 09/25/2019

Thank you Paul for supporting our local business!

Terry Chitty
330-628-4757

JA
John A.
Mogadore, OH
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019
2014 silverado
Great service and reasonable
Terry C., Service Adviser from Charlie's Garage responded on 09/25/2019

We appreciate your business, John!

Terry Chitty
330-628-4757

JL
Jeantte L.
Mogadore, OH
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
Jeantte said the service was fine.
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 09/25/2019

Thank you for trusting in our service, Jeantte!

Terry Chitty
330-628-4757