100% Would Recommend
98% Business Response
Latest Review 5 days ago
Mary R. on 11/15/2017
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"Experienced mechanics great customer service"
I have always gotten great service there have used Charlie’s garage for many years. They get your car in fast explained everything well and get it back to you promptly
Vehicle: Buick Century
Service Date: 11/13/2017
Review Created: 11/15/2017 05:49 AM
Terry C., Service Adviser at Charlie's Garage responded on 11/16/2017

Thank you for trusting in our service, Mary.

Terry Chitty
330-628-4757
Paul T. on 11/15/2017
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Paul said they did a good job.
Vehicle: Chevrolet S-10
Category: Service
Service Date: 11/06/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser at Charlie's Garage responded on 11/16/2017

We appreciate your business, Paul.

Terry Chitty
330-628-4757
Troy G. on 11/15/2017
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Troy said he would recommend this business for service.
Vehicle: Dodge Pickup
Category: Service
Service Date: 10/27/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser at Charlie's Garage responded on 11/16/2017

Thank you Troy for supporting our local business!

Terry Chitty
330-628-4757
Christine A. on 11/15/2017
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Christine said the service was good and they were nice.
Vehicle: Dodge Caliber
Category: Service
Service Date: 11/09/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser at Charlie's Garage responded on 11/20/2017

Thank you for trusting in our service, Christine.

Terry Chitty
330-628-4757
Phelan F. on 11/14/2017
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"Great trustworthy local mechanic!"
Terry at Charlie's Garage is a genuine trustworthy person. He never tries to talk you into something you don't need, but provides you with pertinent details to make informed decisions about the services for your vehicle. He will provide suggestions on when you can wait to have service done, and let you know when it's necessary to get it done. He will get to the bottom of the issue and even contact dealerships if it's an issue that may be covered by a warranty. I would recommend Charlie's Garage to anyone!
Vehicle: Chevrolet Equinox
Service Date: 11/08/2017
Review Created: 11/14/2017 03:37 PM
Terry C., Service Adviser at Charlie's Garage responded on 11/16/2017

Phelan, glad you're happy with the work we did for you. Thank you for the business.

Terry Chitty
330-628-4757
Sheila S. on 11/14/2017
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Sheila said this business was very good.
Vehicle: Ford Taurus
Category: Service
Service Date: 11/07/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser at Charlie's Garage responded on 11/16/2017

It's always a pleasure to see you. Thank you again for your business.

Terry Chitty
330-628-4757
John S. on 11/09/2017
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John said the business was prompt and they did exactly what they said they would do.
Vehicle: Honda Odyssey
Category: Service
Service Date: 11/03/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser at Charlie's Garage responded on 11/10/2017

It's always a pleasure to see you. Thank you again for your business.

Terry Chitty
330-628-4757
Kathy R. on 11/08/2017
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Kathy said the business always has good service.
Vehicle: GMC Yukon
Category: Service
Service Date: 10/31/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser at Charlie's Garage responded on 11/09/2017

Kathy, your business is always appreciated!

Terry Chitty
330-628-4757
Edwin W. on 11/07/2017
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Edwin said he received good service and the vehicle drives a lot quieter now.
Vehicle: Toyota Camry
Category: Service
Service Date: 11/02/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser at Charlie's Garage responded on 11/10/2017

Mr. Wilson, glad you're happy with the work we did for you. Thank you for the business.

Terry Chitty
330-628-4757
Donna V. on 11/06/2017
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Donna said they staff does good work and they are honest.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 10/30/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser at Charlie's Garage responded on 11/09/2017

Thank you for trusting in our service, Donna.

Terry Chitty
330-628-4757
Fred H. on 11/04/2017
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"2004 Rav 4"
The headlights (Low and High) beam work great now.
Thank you for all the time you spent checking out the problem with my headlights.
Everything is back to NORMAL.
I appreciate the fact that you treat my car as if it were your own.
Thank you, again, FOR EVERYTHING!!!!
Vehicle: Toyota RAV4
Service Date: 10/26/2017
Review Created: 11/04/2017 08:55 PM
Terry C., Service Adviser at Charlie's Garage responded on 11/09/2017

Fred, glad you're happy with the work we did for you. Thank you for the business.

Terry Chitty
330-628-4757
Dan L. on 10/31/2017
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Dan said the business has serviced many of his vehicles over the years and they do good work,
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 10/05/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser at Charlie's Garage responded on 11/10/2017

Thank you for trusting in our service, Dan.

Terry Chitty
330-628-4757
Cory M. on 10/27/2017
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Cory said he thinks this business was very easy to work with.
Vehicle: Toyota Corolla
Category: Service
Service Date: 10/25/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser at Charlie's Garage responded on 11/10/2017

We appreciate your business, Cody!

Terry Chitty
330-628-4757
Dave H. on 10/26/2017
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"Nice work at a great price"
I found the work that was done on my car was done well and very reasonably priced. I have already recommended Charlie's to others.
Vehicle: Chevrolet Cavalier
Service Date: 10/25/2017
Review Created: 10/26/2017 09:10 PM
Terry C., Service Adviser at Charlie's Garage responded on 11/03/2017

Dave, glad you're happy with the work we did for you. Thank you for the business.

Terry Chitty
330-628-4757
Russell T. on 10/24/2017
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"Dependability"
I know I can count on Charlie's to do the work and have it done in a timely manner.
Vehicle: Mazda B2300
Service Date: 10/20/2017
Review Created: 10/24/2017 02:58 AM
Terry C., Service Adviser at Charlie's Garage responded on 11/03/2017

It's always a pleasure to see you. Thank you again for your business.

Terry Chitty
330-628-4757
Josette S. on 10/23/2017
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Josette said there were no issues. The timing and the estimate were good.
Vehicle: Saturn Outlook
Category: Service
Service Date: 10/18/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser at Charlie's Garage responded on 11/03/2017

Thank you for trusting in our service, Josette.

Terry Chitty
330-628-4757
Doug T. on 10/19/2017
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Doug said he will stop by tomorrow because his daughter's low tire pressure light is on.
Vehicle: Oldsmobile Aurora
Category: Service
Service Date: 10/12/2017
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser at Charlie's Garage responded on 11/03/2017

Thank you Doug for supporting our local business!

Terry Chitty
330-628-4757
Terry C., Service Adviser at Charlie's Garage responded on 11/03/2017

Thank you Doug for supporting our local business!

Terry Chitty
330-628-4757
Lindsey T. on 10/18/2017
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"Charlie's review"
These guys do a great job at a decent price. They never try to sell you service that you don't need. I will keep going back.
Vehicle: Buick Park Avenue
Service Date: 10/16/2017
Review Created: 10/18/2017 07:09 AM
Terry C., Service Adviser at Charlie's Garage responded on 10/23/2017

Lindsey, glad you're happy with the work we did for you. Thank you for the business.

Terry Chitty
330-628-4757
Nicholas G. on 10/09/2017
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Nicholas said the business provided great service and they did a great job.
Vehicle: Chevrolet Camaro
Category: Service
Service Date: 10/03/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser at Charlie's Garage responded on 10/23/2017

Thank you for trusting in our service, Nicholas.

Terry Chitty
330-628-4757
April J. on 10/07/2017
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"Charlie's is #1"
We take all of our automobiles to Charlie's. We've always been given fair pricing and quick service.
Service Date: 08/29/2017
Review Created: 10/07/2017 03:50 PM
Terry C., Service Adviser at Charlie's Garage responded on 10/16/2017

April, your business is always appreciated!

Terry Chitty
330-628-4757
Displaying Review 1 - 20 of 246 in total