Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

339 Reviews

100% Would Recommend
98% Business Response
Latest Review 6 days ago

Reviews


KB
Ken B.
Kent, OH
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018
Quality repairs and Honesty!
Charlie’s garage has been servicing my cars for 6 years. The service is definitely 5 star. I know when I pick up my vehicles that they are fixed the right way. Most importantly they are honest!
Terry C., Service Adviser from Charlie's Garage responded on 08/10/2018

Ken, your business is always appreciated!

Terry Chitty
330-628-4757

SC
Steve C.
Hartville, OH
Ford Police Interceptor
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2018 Category: Service
Spoke with Dawn. She said the service was decent.
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 08/10/2018

Steve, glad you're happy with the work we did for you. Thank you for the business.

Terry Chitty
330-628-4757

BR
Bob R.
Suffield, OH
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2018 Category: Service
Spoke to Michael. He said they have friendly staff and service.
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 08/01/2018

Bob, your business is always appreciated!

Terry Chitty
330-628-4757

EM
Elizabeth M.
Akron, OH
Ford Transit Connect
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Elizabeth said she really liked the way the staff handled her repair work.
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 08/01/2018

Thank you for trusting in our service, Elizabeth.

Terry Chitty
330-628-4757

NB
Nancy B.
Mogadore, OH
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Nancy said the staff were very efficient. They did not make her wait long without a vehicle. All of them were very qualified. She loved them.
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 07/26/2018

Thank you for trusting in our service.

Terry Chitty
330-628-4757

LS
Larry S.
Mogadore, OH
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Spoke with Larry's wife.. She said she hasn't had any trouble with this business and they solved her problem with her vehicle.
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 07/25/2018

We appreciate your business, Mrs Sheets!

Terry Chitty
330-628-4757

EB
Ed B.
Mogadore, OH
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Ed said Terry the owner of this business is a nice guy. The staff were personable and thorough.
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 07/25/2018

Thank you Ed for supporting our local business!

Terry Chitty
330-628-4757

DY
Dan Y.
Mogadore, OH
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018
Honest and fair
Terry and the guys at Charlie’s garage always do great work.
Terry C., Service Adviser from Charlie's Garage responded on 07/17/2018

Thank you Dan, for supporting our local business!

Terry Chitty
330-628-4757

JM
James M.
Akron, OH
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
James said he likes the owner and mechanics. They've always been fair and treat them well. So, he does not anticipate going to another business.
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 07/17/2018

Jim, your business is always appreciated!

Terry Chitty
330-628-4757

BS
Bob S.
Akron, OH
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Bob said he has been going to the business for a long time, he likes them, he trusts them and they do good work.
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 07/17/2018

Bob, glad you're happy with the work we did for you. Thank you for the business.

Terry Chitty
330-628-4757

FH
Fred H.
Mogadore, OH
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018
2008 Rav4
All the different things, that you did to our car, was done PERFECTLY, the FIRST time!
You guys are AMAZING!
I can't thank you enough for keeping our cars in tip top condition.
All I have to say is PLEASE do the following items on my list
and when I come back to pick up my car, they are all done and done right.

THANK YOU!

Charlies Garage is the best!
Terry C., Service Adviser from Charlie's Garage responded on 07/05/2018

Fred, it's always a pleasure to see you. Thank you for allowing us to fix your cars!

Terry Chitty
330-628-4757

GG
George G.
Kent, OH
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018
Competent work, considerate attention to needs of client
I always recommend Charlie's
Terry C., Service Adviser from Charlie's Garage responded on 06/25/2018

George, your business is always appreciated!

Terry Chitty
330-628-4757

JW
Jim W.
Mogadore, OH
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Spoke with Anna. She said, this business does good work and they have good prices.
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 06/19/2018

Thank you Anna/Jim for supporting our local business!

Terry Chitty
330-628-4757

PD
Paul D.
Ravenna, OH
Lincoln Continental
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Spoke with Paul's wife. She said the employees were knowledgeable, courteous, dependable, and they are good at what they do. They addressed her concerns, acknowledged her and they stand behind their work. She's been a customer for years.
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 06/19/2018

Paul, glad you're happy with the work we did for you. Thank you for the business.

Terry Chitty
330-628-4757

JC
Joanne C.
Kent, OH
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Joanne said they were prompt and reasonable. She had used them previously.
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 06/19/2018

Joanne, your business is always appreciated!

Terry Chitty
330-628-4757

AT
Ashlee T.
Hartville, OH
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Ashlee said everything was fine and the price was good.
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 06/12/2018

Thank you for trusting in our service, Ashlee.

Terry Chitty
330-628-4757

BR
Bob R.
Mogadore, OH
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Spoke with Wendy. She said the staff are always great to them, they do a great job, and they take care of them. She said she trusts them with their vehicles.
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 06/12/2018

Bob/Wendy, it's always a pleasure to see you. Thank you again for your business.

Terry Chitty
330-628-4757

TB
Taylor B.
Mogadore, OH
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Taylor said the business was very nice, they made her comfortable and they were very professional.
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 06/07/2018

We appreciate your business, Taylor!

Terry Chitty
330-628-4757

KM
Kyle M.
Mogadore, OH
Saturn Outlook
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Kyle said the facility did what they were supposed to do. The work was done in a timely manner and the price was fair.
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 06/07/2018

Thank you Kyle for supporting our local business!

Terry Chitty
330-628-4757

DC
David C.
Uniontown, OH
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
David said the staff were fair and honest. It was a good experience and he appreciates the work.
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 06/07/2018

Thank you for trusting in our service, David.

Terry Chitty
330-628-4757

Displaying Review 1 - 20 of 339 in total