Thanks Ashley for your review. Why would we Thank You for a review that is so negative about our service? The only way we can improve every day is to have real feedback from our clients.
We do not guess, we do extensive testing to make sure that everything is right every time. Obviously we did not meet your expectations and for that we sincerely apologize.
I tried to reach you by phone, I would love to talk to you about your experience, our testing results and why we recommended the services that we did. Please call me (715-344-8169) at your convenience.