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Chico Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,042 Reviews)
76
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
32
Total ReScores
4.7
ReScore Average
76
Net Promoter Score ®

Business Details

About

Chico Hyundai in Chico, CA, also serving Durham and Paradise, is proud to be an automotive leader in our area. Come visit our full service dealership for all of your vehicle needs. Call us or visit our website to make an appointment with our Service Center, or stop by to see what we can do for you! Chico Hyundai in Chico, CA, also serving Durham and Paradise, is proud to be an automotive leader in our area. Come visit our full service dealership for all of your vehicle needs. Call us or visit our website to make an appointment with our Service Center, or stop by to see what we can do for you!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(530) 891-1777

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
7:30 AM - 4:00 PM
Sun
closed
* Pacific Time (US & Canada)
575 Manzanita Ave. Chico, CA 95926
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,042 Reviews)

CM
gravatar
COREY M.
Chico, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/09/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Avoid this shop: Choose a mom and pop ne
Things that have been done differently:
1. Not be charged for things that aren't needed. Turn signal bulb was known to not be the problem but was replaced.... Visit 1
2. On 3rd visit learned that it was known after first visit that bulb wasn't the problem, but was not told this by discharge person.
3. Was charged for 2 hours labor for 3rd visit to simply check out wiring to the front turn signal. Seems excessive amount of time if zero parts changed. Can't be a difficult area to access that would take 120 minutes.
4. Dealership wants to say a small fender bender (no frame damage and no repairs needed... cracked plastic front bumper) from greater than a year ago led to a stretched wiring harness and that has led to a blinker that they can get to work intermittently. Very, very unlikely.
5. When I enter building, not standing at an empty desk. When someone walks in after me, not waiting on the new person before me.
6. Not having me drop my car off, then calling me and telling me that I should pick it up and bring it back another day when more people will be working....that was visit number 2.
Not Recommended
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