business image

Chuck Olson Kia

Average Score
Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5
3.3
(35 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Chuck Olson Kia believes in doing business in an ethical and positive manner. We are family owned and operated and dealing with us will be a pleasant experience. Chuck Olson Kia believes in doing business in an ethical and positive manner. We are family owned and operated and dealing with us will be a pleasant experience.

Categories
New Car Dealer, Auto Repair, Auto Maintenance
Contact
(206) 546-4171
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
17037 Aurora Avenue North Shoreline, WA 98133

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Chuck Olson Kia believes in doing business in an ethical and positive manner. We are family owned and operated and dealing with us will be a pleasant experience. Chuck Olson Kia believes in doing business in an ethical and positive manner. We are family owned and operated and dealing with us will be a pleasant experience.

Categories
New Car Dealer, Auto Repair, Auto Maintenance
Contact
(206) 546-4171
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
17037 Aurora Avenue North Shoreline, WA 98133

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Chuck Olson Kia believes in doing business in an ethical and positive manner. We are family owned and operated and dealing with us will be a pleasant experience. Chuck Olson Kia believes in doing business in an ethical and positive manner. We are family owned and operated and dealing with us will be a pleasant experience.

Categories
New Car Dealer, Auto Repair, Auto Maintenance
Contact
(206) 546-4171
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
17037 Aurora Avenue North Shoreline, WA 98133
All Departments' Reviews
Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5
3.3
(35 Reviews)

TL
gravatar
Tim L.
Edmonds, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/14/2019
My car was stolen...
Kia has sold thousands of cars that have bad door handles. No damage to them but they just stop working- pull the handle (from inside or out) and nothing happens. After many complaints to NHTSA, KIA was ordered to replace them for free (NHTSA bulletin # 3174742). My 2011 Sorento had both back doors suddenly fail. I was told that they would examine the doors to make sure I hadn't damage them (minimum charge $140, but no charge if they found that the breakage wasn't my fault). Chuck Olsen's service manager examined them and certified that there was no external damage and scheduled a free replacement. When arrived for my appointment the service department refused to do the repairs. Why? My car had been stolen a year back. The insurance paid out but soon thereafter the car was found- undamaged from the joy ride that the thieves took it on. Because the insurance had paid out the car got a special 'brand' on the title. No I am told I am no longer eligible for any recalls or dealer assistance. I repeat- there was NO damage to the vehicle. The car was stolen in Oregon, and they have 3 different kinds of brands. I got the 'undamaged' brand but KIA doesn't recognize the distinction.
Chuck Olson told me repeatedly and proudly that 'NHTSA only ordered us to replace the front door handles, not the back seat ones. They would gladly replace them if They (Chuck Olson) thought it was a safety issue, but opening and closing the back doors is NOT a safety issue). To be clear- if I have kids in the back seat, they cannot get out! And I cannot open the doors from the outside to get them out- but that is not a safety issue for Chuck Olson KIA.
Up until that day I was completely pleased with Chuck Olson KIA. Now I am completely disgusted.
Not Recommended
Businesses Near You
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,554 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(124 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(670 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(76 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(459 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.