Civali's Auto Service


Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

228 Reviews

100% Would Recommend
98% Business Response
Latest Review 3 days ago
Dave G. on 07/25/2017
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Dave said he has been using this business for a while and they are the best. They have good, attentive mechanics and they do not try to overcharge him.
Vehicle: GMC Canyon
Category: Service
Service Date: 07/21/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Juilianna N. on 07/22/2017
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Julianna said the business always does a good job.
Vehicle: Honda Pilot
Category: Service
Service Date: 07/20/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
DELORES B. on 07/20/2017
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"Rest of mind."
Not ever a problem with my car . After a job has been down..
Vehicle: Toyota Camry Solara
Service Date: 07/19/2017
Review Created: 07/20/2017 09:12 PM
John F. at Civali's Auto Service responded on 07/21/2017

Delores, thank you so much for your positive review. We wish you a great weekend and look forward to seeing you when your car is in need of some TLC.

Scott P. on 07/19/2017
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Spoke with Sandra. She said the business has always been great. They were very accommodating, and they were able to get her vehicle in right away.
Vehicle: Ford Focus
Category: Service
Service Date: 07/17/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 07/25/2017

Thank you so much for your positive review. We appreciate you taking the time to answer some questions about our business. Have a great day!

Chris C. on 07/18/2017
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Chris said the business did a great job.
Vehicle: Dodge Durango
Category: Service
Service Date: 06/14/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 07/25/2017

Chris,
Thank you for taking time out of your busy schedule to let us know how we are doing. We appreciate that! Have a wonderful day!

Nicole G. on 07/18/2017
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Nicole said this business was detailed with their estimate, and the customer service provided her with a pick up and drop off service.
Vehicle: Honda Odyssey
Category: Service
Service Date: 06/15/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 07/25/2017

Hi Nicole,
We are so happy that you are satisfied with all that we do for you. Your positive review means the world and we do appreciate that. Have a great rest of your week!

Shane H. on 07/18/2017
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Spoke with Ally. She said they are very helpful and the owner is on top of everything.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 06/13/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 07/25/2017

What a great review Ally! Thank you so much for your positive response to our business. It means an awful lot to us that you took the time to let us know how we are doing. Have a wonderful day!

ANN K. on 07/13/2017
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"Great Service"
Oil changed and looked at a noise issue. Will be bringing car back with confidence that issue will be resolved
Thank you
Vehicle: Chevrolet Malibu
Service Date: 07/12/2017
Review Created: 07/13/2017 05:18 PM
John F. at Civali's Auto Service responded on 07/14/2017

Thank you for your positive review Ann. We will take care of the noise when you return for your appointment next week. Have a great weekend!!

Liz R. on 07/12/2017
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Liz said the business knew her concerns and got back to her in a timely manner. They were honest and did not try to do more than what was needed.
Vehicle: Ford Focus
Category: Service
Service Date: 06/23/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
Georgia C. on 07/11/2017
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Georgia said this business was excellent.
Vehicle: Honda Civic
Category: Service
Service Date: 07/06/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 07/24/2017

Georgia, thank you for the kind words, we appreciate that you took the time to let us know how we are doing. Have a great day!

R.c. T. on 07/07/2017
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R.C. said they are straight forward and they take care of the problem.
Vehicle: Toyota Prius
Category: Service
Service Date: 06/30/2017
Review Created: 07/07/2017
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 07/24/2017

Thank you R.C., we appreciate you taking the phone call to answer a few questions about our business. Have a wonderful day!

ALFRED Y. on 06/23/2017
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"Experience"
Please do not hesitate to have your car serviced there. They are friendly, honest and care about their customers
Vehicle: Hyundai Tucson
Service Date: 06/21/2017
Review Created: 06/23/2017 03:54 AM
John F. at Civali's Auto Service responded on 06/23/2017

Al, thank you for taking the time to review our business. Your kind words mean the world to us and shows us that you are happy with your service. Have a great weekend!

JEANNE M. on 06/20/2017
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"People"
Outstanding service very time
Vehicle: Subaru Forester
Service Date: 06/16/2017
Review Created: 06/20/2017 05:12 AM
John F. at Civali's Auto Service responded on 06/20/2017

Jeanne,
We know that you are busy and we appreciate that you took the time to let us know how we are doing. Have a wonderful day!

Louis G. on 06/16/2017
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"Great service!! "
Honest and great work. Would definitely recommend them to anyone!!
Service Date: 06/13/2017
Review Created: 06/16/2017 11:10 AM
John F. at Civali's Auto Service responded on 06/19/2017

Lou, thank you for answering a few questions about us online. We appreciate the kind words that you said about Civali's Auto, have an amazing day!

Gregg R. on 06/15/2017
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Gregg said they were very informative. They took care of him and his vehicle. He is very happy with his service.
Vehicle: Mitsubishi Outlander
Category: Service
Service Date: 06/13/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 06/19/2017

Hi Gregg,
We appreciate that you took the time to take a call and review our business. We thank you and look forward to seeing your when your car is in need of some TLC.

Betty D. on 06/15/2017
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Betty said this business was very accommodating. She had to leave her vehicle and get a ride. They did the service quickly and she was very satisfied. She has been visiting them for a long time.
Vehicle: Oldsmobile Alero
Category: Service
Service Date: 06/14/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 06/19/2017

Betty, we can't thank you enough for your kind words. We appreciate you as a long time customer and we wish you a great day!

JEFF Z. on 06/13/2017
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"Great work! Friendly service!!"
Always great job fixing up our old car! The staff makes you feel like family as you walk through the door! Thank you!!
Vehicle: Buick LaCrosse
Service Date: 06/09/2017
Review Created: 06/13/2017 03:48 AM
John F. at Civali's Auto Service responded on 06/13/2017

Hi Jeff,
Thank you for the kind words you said about our business. We take pride in our family business and love that you appreciate what we do. The thanks is to you!!!

Maggie S. on 06/09/2017
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"Kind and brilliant mechanics!"
The team at Civali's are great! They have taken care of all of my family's cars for years and we love them! They are friendly and kindered spirits indeed!
Thank you for all you guys do! They go above and beyond for their customers!
Service Date: 06/08/2017
Review Created: 06/09/2017 06:08 AM
John F. at Civali's Auto Service responded on 06/09/2017

Maggie, how nice of you to say such positive things about our team and business, we so do appreciate that!! It takes customers like yourself to remind us why we are here doing what we do. Thank you for everything that you said, you have made our day!! Have a wonderful weekend!!

Larry H. on 06/08/2017
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Larry said this business has always taken good care of him. The service is good.
Vehicle: Dodge Avenger
Category: Service
Service Date: 06/06/2017
Review Created: 06/08/2017
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 06/12/2017

Hi Larry,
Thank you for the positive review. We thank you for taking the time and letting us know how we are doing. Have a great day!

Gary L. on 06/05/2017
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Gary said he has visited this business for a while. They are master mechanics who know what they are doing.
Vehicle: Cadillac CTS
Category: Service
Service Date: 05/31/2017
Review Created: 06/05/2017
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 06/07/2017

Hi Gary, thank you for taking the time to review Civali's Auto. Your kind words and your loyalty to our business is greatly appreciated. You know you can count on us when your car is in need of some TLC. Have a great day!

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