ReScore Reviews™ (4)
98% Would Recommend
Latest Review almost 3 years ago
LaGrange, IL 60525
4.2 miles away
Review for Consolidated Auto Service Center, Inc.
Kirt H. on 06/29/2012
Kirt said he was never told when his vehicle would be ready. His vehicle was returned in a clean condition, but it was nothing amazing. The customer service was unsatisfactory. The first gentleman he worked with did not keep him informed about anything and he did not give him detailed information. He said that person went on a vacation halfway through the repair. He asked the second gentleman he worked with to check on a window for him, and he was told he would do it. When he arrived to pick the vehicle up the gentleman told him he forgot to look at it. He would not recommend this business based on this experience.
Service Date: 06/14/2012
Review Created: 06/29/2012
This review was collected via phone interview by Customer Research Inc.