Cook's Auto Repair


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

147 Reviews

100% Would Recommend
Latest Review 5 months ago

Patti R. on 04/03/2017
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"Always there when I've needed them"
I have had service done at this shop many times over the years. They have always been friendly and quick to get the repairs done. I have been surprised at the quick turn around on my repairs. I have even had to have my car towed to the shop with what I viewed as major damage from a car accident and I figured it was totaled. My car was ready for pick up the next aftrernoon. I couldn't have been happier. Thank you Cook brothers for being there every time I've needed help.
Service Date: 03/28/2017
Review Created: 04/03/2017 07:19 PM
Erin B. on 04/20/2016
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"Love these Guys"
For me the service is always fast, staff is friendly, the job is always done right. I never hear any add on services, ie.. I go in for an oil change and need break and struts. These guys are honest, nice, and very personable. I have been going here for years. I have stopped in and just to ask questions about a noise ect.. always helpful. They are MY mechanics.
Vehicle: Toyota Camry
Service Date: 04/15/2016
Review Created: 04/20/2016 07:00 PM
Steve M. on 04/16/2016
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Steve said this business always does good work and he has been a customer for a while.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 04/15/2016
Review Created: 04/16/2016
This review was collected via phone interview by Customer Research Inc.
Amber V. on 04/16/2016
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Spoke with Randy. He said he has gone to this business for quite a few years and they have always done a fine job.
Vehicle: Dodge Pickup
Category: Service
Service Date: 04/15/2016
Review Created: 04/16/2016
This review was collected via phone interview by Customer Research Inc.
Shelly C. on 04/16/2016
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Spoke with Chelle. She said she has taken other vehicles there and they have always been professional and courteous.
Vehicle: Ford Fusion
Category: Service
Service Date: 03/30/2016
Review Created: 04/16/2016
This review was collected via phone interview by Customer Research Inc.
Erin B. on 04/16/2016
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Erin said this business provided very nice and very friendly service.
Vehicle: Chrysler Sebring
Category: Service
Service Date: 04/15/2016
Review Created: 04/16/2016
This review was collected via phone interview by Customer Research Inc.
Tim And Cindy B. on 02/14/2016
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Cindy said this business is awesome and they are friends of hers. They are the best and most dependable facility is Council Bluffs.
Vehicle: Lincoln Navigator
Category: Service
Service Date: 01/08/2016
Review Created: 02/14/2016
This review was collected via phone interview by Customer Research Inc.
Barry A. on 01/21/2016
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Barry said he is happy with this business, but the brakes are still not repaired.
Vehicle: Ford Pickup
Category: Service
Service Date: 01/04/2016
Review Created: 01/21/2016
This review was collected via phone interview by Customer Research Inc.
Paul N. on 01/20/2016
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Paul said this business always does good service and he has zero complaints. They are honest about everything and provide pricing up front.
Vehicle: Nissan Pickup
Category: Service
Service Date: 12/28/2015
Review Created: 01/20/2016
This review was collected via phone interview by Customer Research Inc.
Justin C. on 01/20/2016
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Justin said this business provided good service, the pricing was fair, and they were honest.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 12/22/2015
Review Created: 01/20/2016
This review was collected via phone interview by Customer Research Inc.
Patrick S. on 01/19/2016
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Patrick said this business did an ok job.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 12/21/2015
Review Created: 01/19/2016
This review was collected via phone interview by Customer Research Inc.
Kathy W. on 01/19/2016
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Kathy said the business usually repairs everything.
Vehicle: Dodge Journey
Category: Service
Service Date: 12/30/2015
Review Created: 01/19/2016
This review was collected via phone interview by Customer Research Inc.
Deanne M. on 01/18/2016
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Deanne said she has been going to this business for years and they always do a good job.
Vehicle: Ford Freestyle
Category: Service
Service Date: 12/22/2015
Review Created: 01/18/2016
This review was collected via phone interview by Customer Research Inc.
Nathan M. on 01/18/2016
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Nathan said the service provided by this business was very good and he did not have any issues with them.
Vehicle: Buick Rendezvous
Category: Service
Service Date: 12/22/2015
Review Created: 01/18/2016
This review was collected via phone interview by Customer Research Inc.
Rick C. on 01/18/2016
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Rick said this business goes above and beyond for him. He really appreciates them driving him home when he drops his vehicle off and then they will pick him up when it is done.
Vehicle: Hyundai Accent
Category: Service
Service Date: 01/14/2016
Review Created: 01/18/2016
This review was collected via phone interview by Customer Research Inc.
Alyssa K. on 12/28/2015
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Alyssa said the service provided by the business went very well and the work was good.
Vehicle: Dodge Durango
Category: Service
Service Date: 12/22/2015
Review Created: 12/28/2015
This review was collected via phone interview by Customer Research Inc.
Amber W. on 12/25/2015
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Amber said this business had her in and out. They did good work.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 11/23/2015
Review Created: 12/25/2015
This review was collected via phone interview by Customer Research Inc.
Tim C. on 12/25/2015
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Tim said the service was okay and his vehicle seems to be running well.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 12/22/2015
Review Created: 12/25/2015
This review was collected via phone interview by Customer Research Inc.
Ronald J. on 12/25/2015
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Ronald said he has been going to this business for years. Jim, an employee, has always treated him fairly and backed up his work. They have great prices.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 12/22/2015
Review Created: 12/25/2015
This review was collected via phone interview by Customer Research Inc.
Lu G. on 12/04/2015
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Lu said this business does a good job or else she would not go back. They do not overcharge.
Vehicle: Nissan Quest
Category: Service
Service Date: 11/25/2015
Review Created: 12/04/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 147 in total