Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

147 Reviews

100% Would Recommend
Latest Review over 1 year ago

Reviews


PR
Patti R.
Council Bluffs, IA
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/03/2017
Always there when I've needed them
I have had service done at this shop many times over the years. They have always been friendly and quick to get the repairs done. I have been surprised at the quick turn around on my repairs. I have even had to have my car towed to the shop with what I viewed as major damage from a car accident and I figured it was totaled. My car was ready for pick up the next aftrernoon. I couldn't have been happier. Thank you Cook brothers for being there every time I've needed help.

EB
Erin B.
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2016
Love these Guys
For me the service is always fast, staff is friendly, the job is always done right. I never hear any add on services, ie.. I go in for an oil change and need break and struts. These guys are honest, nice, and very personable. I have been going here for years. I have stopped in and just to ask questions about a noise ect.. always helpful. They are MY mechanics.

SM
Steve M.
Iowa
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2016 Category: Service
Steve said this business always does good work and he has been a customer for a while.
This review was collected via phone interview by Customer Research Inc.

AV
Amber V.
Iowa
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2016 Category: Service
Spoke with Randy. He said he has gone to this business for quite a few years and they have always done a fine job.
This review was collected via phone interview by Customer Research Inc.

SC
Shelly C.
Iowa
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2016 Category: Service
Spoke with Chelle. She said she has taken other vehicles there and they have always been professional and courteous.
This review was collected via phone interview by Customer Research Inc.

EB
Erin B.
Iowa
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2016 Category: Service
Erin said this business provided very nice and very friendly service.
This review was collected via phone interview by Customer Research Inc.

TB
Tim And Cindy B.
Council Bluffs, IA
Lincoln Navigator
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2016 Category: Service
Cindy said this business is awesome and they are friends of hers. They are the best and most dependable facility is Council Bluffs.
This review was collected via phone interview by Customer Research Inc.

BA
Barry A.
Iowa
Ford Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/21/2016 Category: Service
Barry said he is happy with this business, but the brakes are still not repaired.
This review was collected via phone interview by Customer Research Inc.

PN
Paul N.
Iowa
Nissan Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2016 Category: Service
Paul said this business always does good service and he has zero complaints. They are honest about everything and provide pricing up front.
This review was collected via phone interview by Customer Research Inc.

JC
Justin C.
Iowa
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2016 Category: Service
Justin said this business provided good service, the pricing was fair, and they were honest.
This review was collected via phone interview by Customer Research Inc.

PS
Patrick S.
Iowa
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2016 Category: Service
Patrick said this business did an ok job.
This review was collected via phone interview by Customer Research Inc.

KW
Kathy W.
Iowa
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2016 Category: Service
Kathy said the business usually repairs everything.
This review was collected via phone interview by Customer Research Inc.

DM
Deanne M.
Council Bluffs, IA
Ford Freestyle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2016 Category: Service
Deanne said she has been going to this business for years and they always do a good job.
This review was collected via phone interview by Customer Research Inc.

NM
Nathan M.
Iowa
Buick Rendezvous
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2016 Category: Service
Nathan said the service provided by this business was very good and he did not have any issues with them.
This review was collected via phone interview by Customer Research Inc.

RC
Rick C.
Iowa
Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2016 Category: Service
Rick said this business goes above and beyond for him. He really appreciates them driving him home when he drops his vehicle off and then they will pick him up when it is done.
This review was collected via phone interview by Customer Research Inc.

AK
Alyssa K.
Iowa
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2015 Category: Service
Alyssa said the service provided by the business went very well and the work was good.
This review was collected via phone interview by Customer Research Inc.

AW
Amber W.
Iowa
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2015 Category: Service
Amber said this business had her in and out. They did good work.
This review was collected via phone interview by Customer Research Inc.

TC
Tim C.
Iowa
Chevrolet Impala
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/25/2015 Category: Service
Tim said the service was okay and his vehicle seems to be running well.
This review was collected via phone interview by Customer Research Inc.

RJ
Ronald J.
Iowa
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2015 Category: Service
Ronald said he has been going to this business for years. Jim, an employee, has always treated him fairly and backed up his work. They have great prices.
This review was collected via phone interview by Customer Research Inc.

LG
Lu G.
Iowa
Nissan Quest
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2015 Category: Service
Lu said this business does a good job or else she would not go back. They do not overcharge.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 147 in total