Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

256 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


CL
Connie L.
Plattsmouth, NE
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Connie said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

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Melody P.
Nebraska
Mercury Sable
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Melody said the staff are always great, the service is excellent and she trusts them.
This review was collected via phone interview by Customer Research Inc.

KS
KAY/DAN S.
Omaha, NE
Honda CR-V
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05/29/2018
I highly recommend Buchanan's.
My experience with Buchanan's is consistently positive. I trust the opinions about my car and that the service is what I need and appropriate for my vehicle. The quality of the service is excellent and having a team that I can trust is just as important.

Anonymous avatar
Verified Customer
Omaha, NE
GMC Yukon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
Great experience
I brought my wife's SUV in for having a rough/bouncy ride. The car was diagnosed and fixed the same day. Great service and great people.

RH
Ryan H.
Nebraska
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Ryan said everything was excellent as always.
This review was collected via phone interview by Customer Research Inc.

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Nick D.
Nebraska
GMC Envoy
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Nick said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

JD
Jeremiah D.
Omaha, NE
Dodge Neon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Jeremiah said the business was able to get him in and were pretty quick with the service.
This review was collected via phone interview by Customer Research Inc.

RH
Ron H.
Omaha, NE
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Ron said the business has always done good quality work on his vehicles.
This review was collected via phone interview by Customer Research Inc.

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Diana U.
Omaha, NE
Chevrolet Blazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Diana said the staff provided the best service and they took care of her promptly. Her air conditioning is working now and she would specifically recommend Bob.
This review was collected via phone interview by Customer Research Inc.

KH
Kim H.
Nebraska
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Kim said the staff has taken care of all her family's vehicles for 15 years, and they are honest.
This review was collected via phone interview by Customer Research Inc.

DL
diane L.
Omaha, NE
Chrysler 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Diane said the staff have always treated her well.
This review was collected via phone interview by Customer Research Inc.

BM
Ben M.
Papillion, NE
GMC Savana Cutaway
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Ben said the staff were awesome.
This review was collected via phone interview by Customer Research Inc.

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TED G.
Omaha, NE
Toyota Sequoia
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04/28/2018
Bob will get me to my goal of 500,000
Bob Fenster and his team have been taking care of my 2001 Toyota Sequoia since it came off manufacturers warranty of 100,000 miles. I’m not at 345,000+ and I know they will get me to my goal of 500,000. I have never been disappointed and it is such a relief to have a such a smart and trusted advisor as Bob.

TH
TAMMI H.
Omaha, NE
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
I trust these guys to keep my family safe by taking care of my car
They do a great job keeping my car safe.

ES
Eric S.
Omaha, NE
Subaru Forester (Natl)
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Eric said it was super easy to drop off his vehicle and it was ready when he returned. He had no problems.
This review was collected via phone interview by Customer Research Inc.

JB
Jane B.
Omaha, NE
Chrysler 200
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Jane said she's used the business for some time and she's never had any issues.
This review was collected via phone interview by Customer Research Inc.

MP
Mark P.
Nebraska
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Mark said the staff are friendly. The facility got him in fast, got him taken care of and out of there.
This review was collected via phone interview by Customer Research Inc.

BB
Bruce B.
Omaha, NE
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Bruce said it was very great experience. The staff were fast and the price was right. His vehicle was done well. This business has great management and excellent service.
This review was collected via phone interview by Customer Research Inc.

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BARBRRA M.
Omaha, NE
Mazda 626
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018
Bob Fenster is an all star. He always knows exactly what is going wrong with my old car. Thank you very much Bob. You are the GREATEST!
And, I have recommended your service to my friends.

MS
mary S.
Omaha, NE
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Mary said they are the best at what they do. They go above, and beyond, and are courteous.
This review was collected via phone interview by Customer Research Inc.