Buchanan's Service Center


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

187 Reviews

99% Would Recommend
Latest Review 3 days ago
THERESA A. on 12/14/2017
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"Service Appointment ~ Buchanan's Service Center ~ Omaha"
Service appointment time always met! Thorough inspection and finished when promised! The best part ~ the friendly, upbeat employees!! Smiles go a long way and with Buchanan's Service Center you're sure to see plenty! Thank you, Buchanan's for always taking such good care of me & my car!
Vehicle: Chevrolet Captiva Sport Fleet
Service Date: 12/13/2017
Review Created: 12/14/2017 05:01 AM
Charles G. on 12/04/2017
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Charles said they did a great job and he was pleased.
Vehicle: Jeep Liberty
Category: Service
Service Date: 12/02/2017
Review Created: 12/04/2017
This review was collected via phone interview by Customer Research Inc.
BARBARA T. on 11/29/2017
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"Professional, skilled, friendly"
Loved that they washed my car before I picked it up.
Vehicle: Subaru Forester
Service Date: 11/29/2017
Review Created: 11/29/2017 08:27 PM
Marilyn S. on 11/28/2017
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Marilyn said the technician has taken care of her vehicle at this business for many years. He has always been wonderful. The experience was fine. The service is very efficient. It's perfect. She highly recommends this business to take care of her vehicles.
Vehicle: Buick LeSabre
Category: Service
Service Date: 11/27/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
James H. on 11/27/2017
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James said the staff were accurate in their diagnosis of what needed to be repaired on his vehicle. They gave him an estimate in advance and got the repairs done. He appreciates the service he received.
Vehicle: Cadillac Seville
Category: Service
Service Date: 11/24/2017
Review Created: 11/27/2017
This review was collected via phone interview by Customer Research Inc.
Terrance J. on 11/22/2017
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Terrance said he loves that this business cleans his vehicle. His vehicle is better in more ways than one after going to this business. They provide excellent customer service.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 11/18/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
Jim M. on 11/21/2017
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Spoke with Janet. She said this business did wonderful work.
Vehicle: Toyota Camry
Category: Service
Service Date: 11/10/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Mary G. on 11/21/2017
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Mary said she has always been happy with the service.
Vehicle: Honda CR-V
Category: Service
Service Date: 11/17/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Morgan O. on 11/17/2017
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Morgan said this business has been good for years.
Vehicle: Honda CR-V
Category: Service
Service Date: 11/14/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
JANE/HARLAN R. on 11/15/2017
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"Great place!"
Fast service! You guys are great!
Vehicle: Mercedes-Benz C240
Service Date: 11/12/2017
Review Created: 11/15/2017 10:53 AM
Michelle K. on 11/15/2017
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Michelle said the employees treat her like family. They always remember her name. They always have treats for her dogs. Michelle said the business is known for honesty and she loves everyone there.
Vehicle: Acura RDX
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Kathy K. on 11/13/2017
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Kathy said they are great. She loves this business. They do a very good job and are very honest.
Vehicle: Toyota Avalon
Category: Service
Service Date: 11/08/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Don J. on 11/07/2017
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Don said this business was helpful and timely. He was pleased with the service.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 10/27/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Kevin W. on 11/07/2017
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Kevin said the staff are informative. They got him in and out. They also spotted other issues. He had a good experience.
Vehicle: GMC Envoy
Category: Service
Service Date: 11/02/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Rita W. on 11/03/2017
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Rita said Bob does a great job. The staff were very honest and she really appreciated them.
Vehicle: Toyota Camry
Category: Service
Service Date: 10/31/2017
Review Created: 11/03/2017
This review was collected via phone interview by Customer Research Inc.
Jay J. on 10/24/2017
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Jay said the staff was very good, however the service was priced higher than he expected. He recommends the business, but cautions that people should get a quote first.
Vehicle: Ford Freestar Wagon
Category: Service
Service Date: 10/17/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Randy G. on 10/19/2017
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Randy said this business always seems to go out of their way to inform him of everything that is going on. They are speedy, and they do exactly as promised. Bob is amazing and he is a really good guy.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 10/14/2017
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
Chris M. on 10/17/2017
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Chris said the workers provided fast and friendly service.
Vehicle: Buick Enclave
Category: Service
Service Date: 10/12/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
LARRY V. on 10/11/2017
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"Everyone is customer service focused!"
Excellent. Work completed on time; they add the extra touches like a car wash and vacuum. And they stand behind their work.
Vehicle: Ford Focus
Service Date: 10/10/2017
Review Created: 10/11/2017 05:17 AM
AJ/NICOLE M. on 10/10/2017
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"consistently good"
Always reliable, honest, and well-done.
Vehicle: Ford Police Interceptor
Service Date: 09/16/2017
Review Created: 10/10/2017 12:19 PM
Displaying Review 1 - 20 of 187 in total