Omaha Japanese Auto Repair


Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

707 Reviews

99% Would Recommend
Latest Review 7 days ago
Linda E. on 02/17/2018
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"Friendly, helpful service"
John gives you an honest assessment of what your vehicle needs and when it needs it, in a friendly, helpful way. He's knowledgeable about Hondas; it's nice to have someone who specializes without enduring a hard sell...
Vehicle: Honda Accord Sdn
Service Date: 02/16/2018
Review Created: 02/17/2018 07:27 PM
FRANCES A. F. on 02/14/2018
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"Excellent care"
John and his team are very professional, trustworthy and go the extra mile to give good service.
Vehicle: Honda CR-V
Service Date: 02/12/2018
Review Created: 02/14/2018 02:35 PM
Daniel E. on 02/14/2018
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Daniel said the employees were friendly. They were very informative about the details of the job they were going to do, and about the pricing.
Vehicle: Honda Odyssey
Category: Service
Service Date: 02/12/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
MARK T. on 02/13/2018
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"Great Shop"
John has always been professional, ethical and honest. His work has always been excellent. I would’t go anywhere else with my Honda.
Vehicle: Honda Accord Sdn
Service Date: 02/12/2018
Review Created: 02/13/2018 09:34 PM
LARRY K. on 02/11/2018
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"Always dependable and reliable"
John knows his stuff and has made all 5 of my Acura's happy during the past 20 years
Vehicle: Acura 3.2TL
Service Date: 02/07/2018
Review Created: 02/11/2018 07:36 AM
Dillon R. on 02/10/2018
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"Great service "
Fast, affordable, and reliable service.
Vehicle: Acura TL
Service Date: 02/05/2018
Review Created: 02/10/2018 04:23 PM
MARGARET L. on 02/09/2018
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"Peace of Mind"
During winter driving, nothing is more important than feeling safe in your vehicle. Japanese Auto provides its customers with this peace of mind. I recommend them to EVERYONE!
Vehicle: Honda CR-V
Service Date: 02/07/2018
Review Created: 02/09/2018 07:45 AM
Purnimarani S. on 02/09/2018
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Purnimarani said this business knew what they were doing. John was very genuine and always in the mood to help.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 02/06/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Betsy H. on 02/06/2018
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Betsy said the staff did a great job.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 02/01/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
Tim S. on 02/05/2018
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Tim said the staff were thorough, contentious, and knowledgeable. They're great people. This business is the reason he will be purchasing another Honda vehicle.
Vehicle: Honda Pilot
Category: Service
Service Date: 02/02/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
Gordon W. on 02/01/2018
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" our Honda just keeps Going"
John at Japanese Auto Repair is the best! He has kept our Honda Odyssey running for 200k miles. Never too busy and always looking to inform us of
repairs that are needed in the future. The work is normally done the same day. I highly recommend this company. Thanks John
Vehicle: Honda Odyssey
Service Date: 01/31/2018
Review Created: 02/01/2018 12:00 PM
Jill S. on 01/26/2018
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"Awesome"
The service is awesome and honest. John told us about a leak in our strut that would need to be taken care of in the next few months. I didn't feel pressured to do something that I could not afford to do at the time. John tells it like it is, but understands that I need some time to save up for some repairs. I won't take my Honda any where else!!
Vehicle: Honda Odyssey
Service Date: 01/25/2018
Review Created: 01/26/2018 06:59 AM
LARRY B. on 01/25/2018
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"Outstanding Service"
John and his team are true professionals. They've been the only service technicians allowed to maintain my vehicles for over 20 years and they do it well.
Vehicle: Acura RDX
Service Date: 01/24/2018
Review Created: 01/25/2018 01:40 PM
Randall N. on 01/24/2018
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Randall said the business is great. The service was fast. They got him in and out quickly.
Vehicle: Honda Pilot
Category: Service
Service Date: 01/19/2018
Review Created: 01/24/2018
This review was collected via phone interview by Customer Research Inc.
Shawn P. on 01/22/2018
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Shawn said the service was fast.
Vehicle: Acura TL
Category: Service
Service Date: 01/19/2018
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
Jeff N. on 01/20/2018
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"Trouble shooting masters!"
I brought my high mileage CRV to John and his team to figure out what was going on. I had my CRV at another shop in town that I’ve used for a few years now that recently had a change in management. While I trusted them, the last two visited yielded different results than before. They fixed a routine drivetrain issue and it resulted in a vibration while driving between 50 and 60 mph. Weird. I brought it back to them twice to look at it to figure out what was going on, but resulted in. I change. After asking around, J.A.R. Came up as an option and trusted shop by a friend of mine. I went over last Friday and John test drive it and he gave me two possible root causes. I scheduled time for him to take a deeper dive and within an hour he and his team found the issue. With a high mileage car(that I love and don’t have a payment on) it’s easy for a shop to not have the same affinity to figure it out rather than just say-we’ll, you’ve got over 200k miles on it, it’s just old.... I don’t agree with that because I’ve maintained this car and it has always been reliable and did I mention I live it! Well, now I have a shop that I know loves it also and will give it the same care and consideration without prejudice about its age. Trust these guys will take care of you fairly and are going to treat your car as if it were their own. They earned all of my auto repair business. Sorry dealership-my wife’s pilot has a new mechanic!
Vehicle: Honda CR-V
Service Date: 01/19/2018
Review Created: 01/20/2018 08:27 AM
Travis N. on 01/20/2018
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Travis said it was his first time going to the business.
Vehicle: Honda Pilot
Category: Service
Service Date: 01/16/2018
Review Created: 01/20/2018
This review was collected via phone interview by Customer Research Inc.
Travis N. on 01/20/2018
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Travis said it was his first time going to the business.
Vehicle: Honda Pilot
Category: Service
Service Date: 01/16/2018
Review Created: 01/20/2018
This review was collected via phone interview by Customer Research Inc.
Tony H. on 01/19/2018
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Tony said the business did a good job and the staff is up front and honest.
Vehicle: Honda Civic
Category: Service
Service Date: 01/03/2018
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
Josh P. on 01/18/2018
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Josh said he has worked with John for wholesale stuff and he knew he took care of his customers. That is why he brought his vehicle in. John kept him updated with the repairs, gave him recommendations, and they were very nice.
Vehicle: Acura TSX
Category: Service
Service Date: 01/12/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
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