Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

360 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


JW
Jay W.
Omaha, NE
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Jay said the service was excellent. The work was top of the line.
This review was collected via phone interview by Customer Research Inc.

TB
Tony B.
Omaha, NE
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Tony said this business always has good service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Omaha, NE
Lexus ES 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018
Convenient, always accommodating
I’m very pleased with this shop, and the mechanics.

Verified Customer
Omaha, NE
Subaru Legacy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018
Thanks to the team!
My car arrived on a flatbed after another business told me I needed a new starter and battery.
Then I got the call from Karl that I just needed a new cable. Once again, I felt I was treated fairly by professionals who do the right thing. That's why I've been a customer for decades!

LP
Luisa P.
Omaha, NE
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Luisa said she has referred lots of people, and has used the business for 15 years. The staff is reliable, honest and efficient.
This review was collected via phone interview by Customer Research Inc.

GU
Glen U.
Omaha, NE
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Glen said the staff is very friendly, and he has been going to the business for half a century. He is always pleased with the good service.
This review was collected via phone interview by Customer Research Inc.

EP
ELIZABETH/TOM P.
Omaha, NE
Mercury Mariner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018
Friendly service
Outstanding service as usual. So easy to take the cars into Buchanan's. It's great to have confidence in what they do. Thank you as always

SP
Shawn P.
Omaha, NE
Chrysler Town & Country
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Service
Shawn said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

PF
Patty F.
Omaha, NE
Lincoln MKX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Patty said they were able to fix her vehicle quickly, and were honest. She was having issues with her brakes and rather than suggest new routers, they resurfaced them. She stated they were honest and did not try to up-sell her.
This review was collected via phone interview by Customer Research Inc.

DW
Dilon W.
Nebraska
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Dilon said the service was really good.
This review was collected via phone interview by Customer Research Inc.

LW
LEWIS W.
Omaha, NE
Suzuki SX4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018
Great Service and Friendly Staff
I had been to Buchanan's to have a flat tire repaired and received such great service that I chose to return to have an oil change. Steve was very professional and personable and made sure my young son and I were comfortable while we waited. They were quick and efficient and also washed my car! I will definitely return and also tell friends about Buchanan's!

DS
Dave S.
Omaha, NE
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Dave said the business did everything he wanted, in short order. He said it was perfect. They had reasonable prices, the work was correctly done, and it is a great place to deal with.
This review was collected via phone interview by Customer Research Inc.

MP
Maria P.
Omaha, NE
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Maria said they provided good service, the price was reasonable and they were also trustworthy.
This review was collected via phone interview by Customer Research Inc.

DA
Dan A.
Omaha, NE
Mazda 626
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2018 Category: Service
Dan said every time he goes to this business it is very pleasant. Everyone is very nice, and he never has any complaints.
This review was collected via phone interview by Customer Research Inc.

RH
Rob H.
Omaha, NE
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Rob said the staff gave him an honest quote and they do good work. He has been going to Carl for years.
This review was collected via phone interview by Customer Research Inc.

BR
Bryan R.
Nebraska
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Bryan said the service was prompt and the staff were nice.
This review was collected via phone interview by Customer Research Inc.

DS
Douglas S.
Bellevue, NE
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Douglas said Carl is probably the best serviceman in town.
This review was collected via phone interview by Customer Research Inc.

ML
MICHAEL L.
Omaha, NE
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018
Tire Service
The entire service team provided outstanding, prompt service.

CB
CASSIE B.
Omaha, NE
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2018
Great Service
I've been taking my cars to Buchanan's for years. They are always thorough and professional. They honor their warranties and will tell you if your car doesn't need to be serviced!

DD
donna D.
Omaha, NE
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Spoke with Donna. She said they provided good service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 360 in total