Courtesy Hyundai of Tampa


Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

1920 Reviews

ReScore Reviews™ (25)

ReScore
Overall Rating 4.279998/5Overall Rating 4.279998/5Overall Rating 4.279998/5Overall Rating 4.279998/5rating 4.279998
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
92% Would Recommend
100% Business Response
Latest Review 1 day ago
Alberto V. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ben Rivera makes it great."
It's always a pleasure. Thank You
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 07/13/2017
Service Type: Maintenance
Review Created: 07/20/2017 12:00 AM
Thomas S., Service Director at Courtesy Hyundai of Tampa responded on 07/21/2017

Thank you!

Tom Swedberg
Courtesy Hyundai
Service Director
tswedberg@courtesycars.com
813 356 7600
Verified Customer on 07/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"recall"
Hard time reaching service advisor
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 07/12/2017
Service Type: Repair
Review Created: 07/18/2017 05:30 AM
Thomas S., Service Director at Courtesy Hyundai of Tampa responded on 07/19/2017

Thank you for the feedback. Call me any time. Cell# 813-382-3344

Tom Swedberg
Courtesy Hyundai
Service Director
tswedberg@courtesycars.com
813 356 7600
Maurice D. on 07/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Courteous and knowledgeable staff."
No comment at this time.
Vehicle: 2005 Hyundai Santa Fe
Category: Service
Service Date: 07/11/2017
Service Type: Maintenance
Review Created: 07/17/2017 10:42 PM
Thomas S., Service Director at Courtesy Hyundai of Tampa responded on 07/19/2017

Thank you.

Tom Swedberg
Courtesy Hyundai
Service Director
tswedberg@courtesycars.com
813 356 7600
Verified Customer on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff."
The phone calls are answered and business is scheduled and completed in a timely manner.
Vehicle: 2016 Hyundai Genesis Co
Category: Service
Service Date: 07/12/2017
Service Type: Maintenance
Review Created: 07/17/2017 10:34 AM
Thomas S., Service Director at Courtesy Hyundai of Tampa responded on 07/17/2017

Thank you!

Tom Swedberg
Courtesy Hyundai
Service Director
tswedberg@courtesycars.com
813 356 7600
Beverly S. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Courtesy Hynudai of Tampa has the best service department. Ariel B. always takes care of my car and shows a true interest in keeping it performing at its best. The most important thing is trust and he has earned mine.
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 07/07/2017
Service Type: Maintenance
Review Created: 07/17/2017 07:22 AM
Thomas S., Service Director at Courtesy Hyundai of Tampa responded on 07/17/2017

Thank you!

Tom Swedberg
Courtesy Hyundai
Service Director
tswedberg@courtesycars.com
813 356 7600
David L. on 07/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change."
The costumers services is great!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 07/10/2017
Service Type: Maintenance
Review Created: 07/15/2017 03:45 PM
Thomas S., Service Director at Courtesy Hyundai of Tampa responded on 07/17/2017

Thank you!

Tom Swedberg
Courtesy Hyundai
Service Director
tswedberg@courtesycars.com
813 356 7600
David B. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Yes it can"
Sure it can
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/12/2017
Service Type: Maintenance
Review Created: 07/14/2017 05:06 PM
Thomas S., Service Director at Courtesy Hyundai of Tampa responded on 07/17/2017

Thank you!

Tom Swedberg
Courtesy Hyundai
Service Director
tswedberg@courtesycars.com
813 356 7600
Toni D. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
i was notified of all pricing and service issues with my car in a timely manner.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 07/06/2017
Service Type: Maintenance
Review Created: 07/14/2017 11:38 AM
Thomas S., Service Director at Courtesy Hyundai of Tampa responded on 07/14/2017

Thank you!

Tom Swedberg
Courtesy Hyundai
Service Director
tswedberg@courtesycars.com
813 356 7600
Warren H. on 07/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Courtesy Hyundai Service takes great care of the customers."
I am happy with the service I receive from this dealership, they are courteous, efficient and the work is always done well in a timely manner. I am less happy with what I feel was some serious bait and switch on the value of the extended warranty I purchased and the misrepresentation that went on during the meeting with the financial guy during the purchasing process. To resolve that issue, the dealership has already eaten the cost of a 3 year service plan that the financial guy said was part of the warranty package I purchased, and for that they have won me as a loyal customer and that is not going to change. I am however less and less happy with Hyundai itself as I find out how little is actually covered by the "extended" bumper to bumper warranty that I purchased.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 07/12/2017
Service Type: Maintenance
Review Created: 07/14/2017 11:07 AM
Thomas S., Service Director at Courtesy Hyundai of Tampa responded on 07/14/2017

Thank you for your nice comments about our service department. Please feel free to stop in and see me if there are any unresolved questions regarding your extended warranty.

Tom Swedberg
Courtesy Hyundai
Service Director
tswedberg@courtesycars.com
813 356 7600
Ines Z. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Excellent
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 07/06/2017
Service Type: Maintenance
Review Created: 07/14/2017 10:55 AM
Thomas S., Service Director at Courtesy Hyundai of Tampa responded on 07/14/2017

Thank you!

Tom Swedberg
Courtesy Hyundai
Service Director
tswedberg@courtesycars.com
813 356 7600
Priscilla R. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent"
excellent service
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 07/11/2017
Service Type: Maintenance
Review Created: 07/13/2017 10:33 AM
Thomas S., Service Director at Courtesy Hyundai of Tampa responded on 07/13/2017

Thank you so much!!

Tom Swedberg
Courtesy Hyundai
Service Director
tswedberg@courtesycars.com
813 356 7600
Jessica Y. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always helpful, always a pleasure"
Great dealership. Friendly staff.
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 07/06/2017
Service Type: Maintenance
Review Created: 07/13/2017 09:53 AM
Thomas S., Service Director at Courtesy Hyundai of Tampa responded on 07/13/2017

Thank you!

Tom Swedberg
Courtesy Hyundai
Service Director
tswedberg@courtesycars.com
813 356 7600
Pamela T. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Excellent
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 07/07/2017
Service Type: Maintenance
Review Created: 07/13/2017 04:37 AM
Thomas S., Service Director at Courtesy Hyundai of Tampa responded on 07/13/2017

Thank you!

Tom Swedberg
Courtesy Hyundai
Service Director
tswedberg@courtesycars.com
813 356 7600
Marybelle K. on 07/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Check up for car"
Everyone is always very nice and friendly.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 07/10/2017
Service Type: Maintenance
Review Created: 07/12/2017 11:35 AM
Thomas S., Service Director at Courtesy Hyundai of Tampa responded on 07/13/2017

Thank you!

Tom Swedberg
Courtesy Hyundai
Service Director
tswedberg@courtesycars.com
813 356 7600
Timothy M. on 07/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ariel is an excellent service rep!"
He goes out of his way to ensure you have a great experience.
Vehicle: 2007 Hyundai Elantra
Category: Service
Service Date: 07/07/2017
Service Type: Maintenance
Review Created: 07/12/2017 10:02 AM
Thomas S., Service Director at Courtesy Hyundai of Tampa responded on 07/13/2017

Thank you!

Tom Swedberg
Courtesy Hyundai
Service Director
tswedberg@courtesycars.com
813 356 7600
Wilson R. on 07/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
The staff are great as well as the service.
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 07/07/2017
Service Type: Repair
Review Created: 07/12/2017 06:54 AM
Thomas S., Service Director at Courtesy Hyundai of Tampa responded on 07/12/2017

Thank you!

Tom Swedberg
Courtesy Hyundai
Service Director
tswedberg@courtesycars.com
813 356 7600
Stephen W. on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courtesy Hyundai "
Good service every time.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 07/08/2017
Service Type: Maintenance
Review Created: 07/11/2017 04:41 PM
Thomas S., Service Director at Courtesy Hyundai of Tampa responded on 07/12/2017

Thank you!

Tom Swedberg
Courtesy Hyundai
Service Director
tswedberg@courtesycars.com
813 356 7600
Ronald B. on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People care"
Excellent service advisors
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 07/07/2017
Service Type: Maintenance
Review Created: 07/11/2017 12:50 PM
Thomas S., Service Director at Courtesy Hyundai of Tampa responded on 07/12/2017

Thank you!

Tom Swedberg
Courtesy Hyundai
Service Director
tswedberg@courtesycars.com
813 356 7600
Verified Customer on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Very courteous and helpful.
Great customer service.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 07/07/2017
Service Type: Maintenance
Review Created: 07/11/2017 11:07 AM
Thomas S., Service Director at Courtesy Hyundai of Tampa responded on 07/12/2017

Thank you!

Tom Swedberg
Courtesy Hyundai
Service Director
tswedberg@courtesycars.com
813 356 7600
Verified Customer on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
I always receive great service at this location, and the staff are always accommodating. The wait can be a little long if they are busy, so I would recommend bringing something to do while you wait. Or I suppose you can use their shuttle service so they can drop you off to a location of your choosing. (I seriously have to remember to try that sometime!)

Anyway, 5 stars, would visit again, highly recommended.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 07/07/2017
Service Type: Maintenance
Review Created: 07/11/2017 10:15 AM
Thomas S., Service Director at Courtesy Hyundai of Tampa responded on 07/12/2017

Thank you!

Tom Swedberg
Courtesy Hyundai
Service Director
tswedberg@courtesycars.com
813 356 7600
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