Crest Cadillac Collision Center


Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1915 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
93% Would Recommend
Latest Review 7 months ago
Review for Crest Cadillac Collision Center
Carter R. on 05/29/2015
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Carter said his vehicle was at the business for 59 days, with much of that time sitting in the lot. Every time they gave him a ready date, they would delay the vehicle by three or five days with no reason given as to why. Their communication was horrible, no one would call with updates, or even return his calls. He would call for someone and they would not be there. The interior of his vehicle was horrible there was gunk all over it. The seats were broken. He is still waiting to hear from them about the rental vehicle he had because they are supposed to be paying for part of the cost. He would not recommend them to others for service over the reasons already mentioned.
Category: Collision
Service Date: 05/21/2015
Review Created: 05/29/2015
This review was collected via phone interview by Customer Research Inc.