ReScore Reviews™ (1)
93% Would Recommend
Latest Review 10 months ago
Review for Crest Cadillac Collision Center
Qouhonna B. on 10/02/2015
Qouhonna said she was not satisfied with her overall experience because there was not good communication and it took a long time to get her vehicle back. However, she was satisfied with the quality of the repair and they fixed the vehicle right. Her vehicle was not ready when promised. It took one month to get the vehicle back and there was poor communication. She had to call to get updated and she had to call the insurance company. It was not a correct estimate. There was more work that had to be done. She was not satisfied with the communication and she had to call. She was not satisfied with their communication because she had to call. She would have appreciated better communication.
Service Date: 09/24/2015
Review Created: 10/02/2015
This review was collected via phone interview by Customer Research Inc.