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Crest Cadillac Collision Center

Average Score
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
2.1
(13 Reviews)
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Business Details

About

Full Service collision repair shop, Crest Cadillac services Nashville and the entire middle Tennessee area. We are a BMW, Mercedes Benz, Honda, Audi and GM certified repair shop. We repair all make and all models and we have a life time warranty for as long as you own your car! Full Service collision repair shop, Crest Cadillac services Nashville and the entire middle Tennessee area. We are a BMW, Mercedes Benz, Honda, Audi and GM certified repair shop. We repair all make and all models and we have a life time warranty for as long as you own your car!

Categories
Auto Body, Body Shop, Collision Repair
Contact
(615) 242-4242

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* No Time Zone provided
2121 Rosa L Parks Blvd. Nashville , TN 37228
Crest Cadillac Collision Center's Reviews
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
2.1
(13 Reviews)

BB
Brad B.
TN
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/06/2011
verified customer Verified Customer
Category: Collision
Brad said they could have inspected his vehicle before returning it to him. There was overspray in various spots and areas where his vehicle wasn't painted. He is now in a battle with the insurance company for the completion of the repairs. The storm damage wasn't all taken care of. He wasn't given a promised time. He was concerned about the end so he left two voice mails which weren't returned for 2 days, affecting his being kept informed and the communication. The descriptive part of the estimate could have been better, because State Farm took off some recommended repairs. The estimator could have been more understanding of the storm damage. The staff was very nice and professional. They may have used some shortcuts at the beginning of the process which caused a ripple effect. He chose this business from the Honda website, because it was the only certified Honda repair business in his area. He requested someone from this business call him to see if they can help him resolve these issues.
Not Recommended
Carl T. from Crest Cadillac Collision Center responded on 08/11/2011 08:38 AM
Brad, It was nice to meet you today and I am glad I was able to see your car. I am sure that you now realize that the issues that you have are with your insurance company and that we are more than willing to help you in any way possible. Please follow up with your insurance company and we will do the same, perhaps together we can get all of your concerns addressed. Thank you again for allowing us to help you resolve your issues with your insurance company.
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